⚠️ Recent Failed Inspections ⚠️

POTBELLY SANDWICH WORKS

(Also Known As: POTBELLY SANDWICH SHOP)

5304 N CLARK ST, CHICAGO, IL 60640

Type: Restaurant

Risk Level: Risk 1 (High)

🍽️ Cuisine: Deli

📍 Neighborhood: Uptown

License #: 2043447

23
Total Inspections
17
Passed
3
Failed
3
Conditional
PASS
Last Result

Inspection History

PASS Risk 1 (High)

Nov 12, 2025 Inspection

November 12, 2025• Complaint• 2 violations

Violation: 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED EMPTY BOXES AND CLUTTER IN THE RAEAR STORAGE AREA IN FRONT OF REAR EXIT DOOR. INSRUCTED TO REMOVE EMPTY BOXES AND OTHER I...(+1 more)

PASS Risk 1 (High)

Apr 11, 2025 Inspection

April 11, 2025• Canvass Re-Inspection• 4 violations

Violation: 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-501.12 INSTRUCTED TO REFINISH OR REPLACE CUTTING BOARD ON TOP OF (2) PREP COOLER IN THE PRE...(+3 more)

FAIL Risk 1 (High)

Apr 3, 2025 Inspection

April 3, 2025• Canvass• 6 violations

Violation: 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED OVER 50 SMALL LIVE FLIES ON WALLS AND CEILING THROUGHOUT BASEMENT STORAGE AREA. INSTRUCTED TO REMOVE, CLEAN AND SANITIZE THE AFFECT...(+5 more)

PASS Risk 1 (High)

Apr 5, 2024 Inspection

April 5, 2024• Canvass• 4 violations

Violation: 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: Instructed to refinish or replace cutting boards with deep seams and stain infront prep area (...(+3 more)

PASS Risk 1 (High)

Feb 24, 2023 Inspection

February 24, 2023• Canvass• 2 violations

Violation: 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED ACCUMULATED FOOD DEBRIS ON THE BOTTOM OF PREP TABLES LOCATED IN THE REAR PREPARATION AREA. INSTRUCTED THE PERSON IN CHARGE TO CLEAN AND MA...(+1 more)

PASS Risk 1 (High)

May 25, 2022 Inspection

May 25, 2022• Complaint• 3 violations

Violation: 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: PREP COOLERS SANDWICH PREP CUTTING BOARDS SURFACES STAINED/PITTED. INSTRUCTED MANAGER MUST REP...(+2 more)

PASS Risk 1 (High)

May 13, 2021 Inspection

May 13, 2021• Canvass• 6 violations

Violation: 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OUTER OPENINGS NOT PROTECTED. FRONT WOOD DOOR WITH 1/4" TO 1/2" GAP BETWEEN DOOR AND FRAME.MUST REPAIR ISSUE TO MINIMIZE PEST E(+5 more)

PASS Risk 1 (High)

Aug 28, 2019 Inspection

August 28, 2019• Canvass• 2 violations

Violation: 39. CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED FOOD RELATED ITEMS INCLUDING TO GO CONTAINERS STORED ON FLOOR OF SECTION OF BASEMENT NOT DESIGNED TO STO...(+1 more)

PASS W/ CONDITIONS Risk 1 (High)

Dec 24, 2018 Inspection

December 24, 2018• Canvass• 4 violations

Violation: 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: OBSERVED NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED FACILTY TO DEVELOP AND MAINTAIN A PROCE...(+3 more)

PASS Risk 1 (High)

Jun 15, 2017 Inspection

June 15, 2017• Short Form Complaint• 6 violations

Violation: 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: RUSTY SHELVES INSIDE THE REACH-IN COOLLER BY THE REAR DOOR. INSTRUCTED TO REPAIR/REPLACE SAID SHELVES....(+5 more)

PASS W/ CONDITIONS Risk 1 (High)

May 18, 2017 Inspection

May 18, 2017• Complaint• 8 violations

Violation: 2. FACILITIES TO MAINTAIN PROPER TEMPERATURE - Comments: FOUND SMALL TWO DOOR PREP COOLER NOT MAINTAINED,RIGHT DOOR NOT ABLE TO CLOSE TIGHT FITTED TO UNIT,INTERIOR AIR TEMP OF 49.F TO 50.F. UNIT IN Q...(+7 more)

PASS Risk 1 (High)

Mar 31, 2017 Inspection

March 31, 2017• Canvass• 5 violations

Violation: 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: METAL SHELVING UNDER FRONT PREP TABLE AND UNDER TOASTER OVEN WITH DIRT AND DEBRIS. MUST CLEAN AND MAINT...(+4 more)

PASS Risk 1 (High)

Jul 25, 2016 Inspection

July 25, 2016• Complaint• 7 violations

Violation: 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED - Comments: LABEL ALL BULK DRY FOOD CONTAINER AND MAINTAIN.(+6 more)

PASS Risk 1 (High)

Nov 4, 2015 Inspection

November 4, 2015• Canvass• 2 violations

Violation: 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: INSTRUCTED TO CLEAN THE EXTERIOR HAND SINK IN THE REAR TO REMOVE FOOD SPLATTER/BUILDUP AND MAINTAIN.(+1 more)

PASS Risk 1 (High)

Feb 19, 2015 Inspection

February 19, 2015• Canvass• 3 violations

Violation: 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: INSTRUCTED TO DEFROST DEEP FREEZER IN THE BASEMENT TO REMOVE FROST BUILDUP ALONG THE SIDES OF FREEZER- ...(+2 more)

PASS W/ CONDITIONS Risk 1 (High)

Mar 25, 2014 Inspection

March 25, 2014• Canvass• 3 violations

Violation: 10. SEWAGE AND WASTE WATER DISPOSAL, NO BACK SIPHONAGE, CROSS CONNECTION AND/OR BACK FLOW - Comments: SEWAGE WASTEWATER IS BACKING UP VIA FLOOR DRAINS ONTO FLOOR IN DISH ROOM/REAR PREP AREA. FLOOR D...(+2 more)

PASS Risk 1 (High)

Jan 31, 2013 Inspection

January 31, 2013• Canvass• 5 violations

Violation: 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: OBSERVED PREMISES USING PLASTIC CRATES TO ELEVATE CARDBOARD BOXES OFF BASEMENT FLOOR. INSTRUCTED MANAGE...(+4 more)

FAIL Risk 1 (High)

Feb 6, 2012 Inspection

February 6, 2012• Canvass• 2 violations

Violation: 24. DISH WASHING FACILITIES: PROPERLY DESIGNED, CONSTRUCTED, MAINTAINED, INSTALLED, LOCATED AND OPERATED - Comments: THREE COMPARTMENT SINK NOT MAINTAINED NOT ABLE TO RELEASE WATER FROM COMPARTMENTS D...(+1 more)

Health Department Contact

Department: Chicago Department of Public Health

Division: Food Protection Program

Report Issues: Call 311 or File Online

More Information: Chicago Food Protection

Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections