FAIL
Risk 1 (High)
MACY'S Fails Health Inspection - Chicago Restaurant
September 10, 2019
Complaint
License #61208
15
Total Violations
5
Critical
1
Major
9
Minor
Violations Cited by Chicago Health Inspector
15
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HANDSINK IN THE COOK/SERVICE LINE AT "SALAD'S" FOOD COURT STATION. THERE IS ONLY A 2-COMPARTMENT PREP SINK IN THE AREA. INSTRUCTED TO INSTALL A HANDSINK. PRIORITY FOUNDATION VIOLATION 7-38-030(C). NO CITATION ISSUED.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: NOTED INTERNAL TEMPERATURES OF THE FOLLOWING TIME/TEMPERATURE CONTROL FOR SAFETY FOOD ITEMS INSIDE THE 2-DOOR REACH IN COOLER TO BE IMPROPER (7 AND UNDER BURGER) FOOD STATION: GRILLED CHICKEN 47-48F, TOMATO SALSA 47F, BLACK BEANS 50F, POTATO SALAD 50F. MANAGER IMMEDIATELY AND VOLUNTARILY DISPOSED OF 5 LBS OF PRODUCTS WORTH $30.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #33
MAJOR
Violation Details
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: NOTED TEMPERATURE OF THE 2-DOOR REACH IN COOLER TO BE IMPROPER AT 50.2F LOCATED IN "7 AND UNDER BURGER" FOOD COURT STATION. INSTRUCTED NOT TO USE UNTIL EQUIPMENT IS MAINTAINING PROPER TEMPERATURE OF 41F AND BELOW. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
CDPH Food Code: Section 4-601.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED PEST ACTIVITY WITH 10+ DEAD ROACHES AND LIVE ROACHES NOTED DURING INSPECTION. ROACH ACTIVITY WAS NOTED IN THE MAIN DINING AREA WHILE CRAWLING ON DINING TABLE, UNDER BUILT-IN EQUIPMENT IN FRONTERA STATION AND BEHIND REACH IN FREEZER AND INSIDE HANDSINK IN MARC BURGER STATION. ACTIVITY WAS ALSO NOTED IN MARC BURGER AREA BY ECOLAB PEST OPERATOR DURING TWO VISITS MADE ON 8/29/19.INSTRUCTED TO CONSULT PEST CONTROL AS ADDITIONAL SERVICES ARE NEEDED TO MINIMIZE OR ELIMINATE ACTIVITY PRIOR TO RE-INSPECTION. PRIORITY FOUNDATION VIOLATION #7-38-020(A). CITATION ISSUED.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #43
MINOR
Violation Details
IN-USE UTENSILS: PROPERLY STORED - Comments: NOTED IMPROPER STORAGE OF ICE CREAM SCOOP IN A DRY CUP. INSTRUCTED TO PROPERLY STORE IN DIPPING WELL ONCE REPAIRED.
Why This Matters
Improper storage contaminates utensils between uses.
Food Code Requirement
In-use utensils must be properly stored between uses.
Specific Requirements
Store in food with handle out; On clean surface; In running water; In water at 135°F or above.
CDPH Food Code: Section 3-304.12
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED CUTTING BOARDS ATTACHED TO THE REACH IN COOLERS IN "FRONTERA" FOOD COURT STATION WITH OPEN SEAMS AND DARK STAINS. INSTRUCTED TO REFINISH OR REPLACE DAMAGED OR STAINED CUTTING BOARDS AND MAINTAIN AT ALL TIMES.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED TORN DOOR GASKET INSIDE OF FRONTERA 2-DOOR REACH IN COOLER. INSTRUCTED TO REPLACE
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: NOTED THE INTERIOR OF THE REACH IN COOLERS IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED LEAKING WATER FROM THE FAUCET OF THE HANDSINK IN THE "TABO SUSHI & NOODLES" FOOD COURT STATION AND ONE OF THE WASHBOWL SINKS IN THE WOMEN'S WASHROOM NOT FUNCTIONING. INSTRUCTED TO REPAIR BOTH SINKS.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED NO WATER FLOW FOR DIPPING WELL LOCATED AT THE ICE CREAM STAND IN "7 AND UNDER BURGER" FOOD COURT STATION. INSTRUCTED TO REPAIR AND RESTORE WATER FOR PROPER STORAGE OF ICE CREAM SCOOPER.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED PEELING PAINT ON THE CEILING AND WALLS IN THE DRY STORAGE ROOM & THROUGHOUT THE REAR CATERING STORAGE AREA.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DISH MACHINE STORED IN THE REAR OF "7 AND UNDER BURGER" FOOD COURT STATION NOT IN USE AND IN DISREPAIR. PERSON IN CHARGE STATES DISH MACHINE HAS NOT BEEN OPERABLE FOR SOON TIME. INSTRUCTED TO REMOVE FROM PREMISES.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED MISSING/DAMAGED CEILINGS TILE PANELS AND FLOOR TILES IN THE FOLLOWING FOOD COURT STATION AREAS: - SALAD'S: HOLE IN CEILING NEAR VENT HOOD ABOVE GRILL - 7 AND UNDER BURGER: CEILING TILES MISSING ABOVE SODA STORAGE IN THE REAR - DRY STORAGE ROOM & CATERING STORAGE AREA: MISSING FLOOR TILES INSTRUCTED TO REPAIR, REPLACE MISSING PANELS AND/OR REPLACE THE DAMAGED TILES.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DUST BUILDUP, HEAVILY GREASE SOILED SURFACES AND ACCUMULATION OF DIRT AND LOOSE DEBRIS ON THE FLOORS IN THE FOOD COURT AREA UNDER HOLDING UNITS, COOLER UNITS AND THROUGHOUT. INSTRUCTED TO CLEAN MENTIONED AREAS.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DUST BUILDUP, HEAVILY GREASE SOILED SURFACES AND ACCUMULATION OF DIRT AND LOOSE DEBRIS ON THE FLOORS IN THE FOOD COURT AREA UNDER HOLDING UNITS, COOLER UNITS AND THROUGHOUT. INSTRUCTED TO CLEAN MENTIONED AREAS.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection