PASS W/ CONDITIONS
Risk 1 (High)
Crowne Plaza Chicago Metro Gets Conditional Pass on Health Inspection - Chicago Restaurant
May 10, 2024
Canvass
License #71334
15
Total Violations
3
Critical
4
Major
8
Minor
Violations Cited by Chicago Health Inspector
15
Violation #1
CRITICAL
Violation Details
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: NO PERSON-IN-CHARGE ON-SITE WITH CITY OF CHICAGO CERTIFIED FOOD MANAGER TRAINING. PERSON-IN-CHARGE WITH CERTIFIED MANAGER TRAINING ARRIVE ON-SITE DURING INSPECTION. INSTRUCTED TO PROVIDE PERSON-IN-CHARGE ON-SITE WITH CERTIFIED MANAGER TRAINING AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.
Why This Matters
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
Food Code Requirement
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Specific Requirements
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
CDPH Food Code: Section 2-102.11, 2-102.12
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NO FOOD HANDLING EMPLOYEE WITH CITY OF CHICAGO CERTIFIED MANAGER TRAINING OR ORIGINAL CERTIFICATE ON-SITE. FOOD HANDLING EMPLOYEE WITH CITY OF CHICAGO CERTIFIED MANAGER TRAINING AND ORIGINAL CERTIFICATE ARRIVED ON-SITE DURING INSPECTION. INSTRUCTED TO ENSURE AT LEAST ONE FOOD HANDLING EMPLOYEE WITH CERTIFIED MANAGER TRAINING PRESENT AT ALL TIMES IN WHICH FOOD IS PREPARED OR HANDLED AND MAINTAIN ORIGINAL CERTIFICATE ON-SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED.
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #33
MAJOR
Violation Details
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED 2-DOOR REACH-IN COOLER AT FRONT PREP AREA IS NOT IN USE AT TIME OF INSPECTION. PERSON-IN-CHARGE AWARE THAT COOLER DOES NOT MAINTAIN SUFFICIENT TEMPERATURE TO STORE TCS FOODS AT 41.0F OR BELOW. COOLER TAGGED AND HELD FOR INSPECTION AT TIME OF INSPECTILN. CURRENT INTERNAL TEMPERATURE AT 49.0F DEGREES. INSTRUCTED NOT TO USE COOLER TO STORE TCS FOOD UNTIL ABLE TO MAINTAIN 41.0F OR BELOW AND COOLER IS RE-INSPECTED BY CDPH. PRIORITY VIOLATION. 7-38-005.
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
CDPH Food Code: Section 4-601.11
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: OBSERVED LEFT-HAND REACH-IN COOLER AT COFFEE PREP AREA MISSING INTERNAL AMBIENT AIR THERMOMETER. INSTRUCTED TO PROVIDE INTERNAL AMBIENT AIR THERMOMETER STORED IN A CONSPICUOUS AND EASILY-VIEWABLE LOCATION IN ALL COOLERS USED TO STORE TCS FOODS AND MAINTAIN.
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: OBSERVED SEVERAL BULK DRY FOOD STORAGE CONTAINERS IN THE REAR PREP AREA WITHOUT ADEQUATE IDENTITY LABELS. INSTRUCTED TO LABEL ALL FOOD STORAGE CONTAINERS WITH THE COMMON NAME OF THE FOOD AND MAINTAIN.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED SINGLE-USE BOWLS USED AS A SCOOP IN SEVERAL BULK DRY FOOD STORAGE CONTAINERS THROUGHOUT THE REAR PREP AREAS. INSTRUCTED TO REMOVE SINGLE-USE BOWLS AND REPLACE WITH UTENSILS WITH A HANDLE TO PREVENT CONTAMINATION AND MAINTAIN.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #43
MINOR
Violation Details
IN-USE UTENSILS: PROPERLY STORED - Comments: OBSERVED IN-USE TONGS AND SPATULAS IN THE FRONT PREP KITCHEN STORED ON THE STOVE IN WATER AT 85.0F. INSTRUCTED TO REMOVE IN-USE UTENSILS IN STORE IN WATER OF AT LEAST 135.0F AND MAINTAIN.
Why This Matters
Improper storage contaminates utensils between uses.
Food Code Requirement
In-use utensils must be properly stored between uses.
Specific Requirements
Store in food with handle out; On clean surface; In running water; In water at 135°F or above.
CDPH Food Code: Section 3-304.12
Violation #44
MINOR
Violation Details
UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: OBSERVED CLEAN TABLEWARE AND UTENSILS STORED IN FOOD CONTAINER WITHOUT ADEQUATE OVERHEAD PROTECTION AT THE FRONT PREP AREA. INSTRUCTED TO RELOCATE UTENSILS AND STORE SUCH THAT UTENSILS ARE PROTECTED FROM OVERHEAD CONTAMINATION AND MAINTAIN.
Why This Matters
Clutter harbors pests and prevents proper cleaning.
Food Code Requirement
Facility must be free of unnecessary items and litter.
Specific Requirements
Remove unnecessary equipment; No litter; Organized storage; No living quarters; Personal items in designated areas.
CDPH Food Code: Section 6-501.114
Violation #45
MINOR
Violation Details
SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: OBSERVED SINGLE-SERVICE CONTAINERS STORED UNINVERTED/UN-COVERED AT THE FRONT PREP AREA. INSTRUCTED TO STORE SINGLE-SERVICE ITEMS COVERED OR INVERTED TO PREVENT CONTAMINATION AND MAINTAIN.
Why This Matters
Contaminated single-use items transfer pathogens to food and customers.
Food Code Requirement
Single-use items must be protected from contamination.
Specific Requirements
Store in original packaging; Protect from contamination; Handle by non-contact surfaces; Cannot reuse.
CDPH Food Code: Section 4-903.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED NONFOOD-CONTACT SURFACES ON SIDE OF DEEP FRYERS AND STOVE IN THE FRONT PREP AREA TO BE SOILED WITH GREASE AND DEBRIS. INSTRUCTED TO CLEAN NONFOOD-CONTACT SURFACES OF COOKING EQUIPMENT AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND AMINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED DRAIN PLUGS AT 3-COMPARTMENT SINK TO BE IN POOR REPAIR, BUT FUNCTIONAL. FOUND FAUCET OF HANDWASHING SINK AT REAR WAREWASHING AREA TO BE LEAKING, BUT FUNCTIONAL. INSTRUCTED TO REPAIR OR REPLACE 3-COMPARTMENT SINK DRAIN PLUGS AND HANDWASHING SINK FAUCET AND MAINTAIN PLUMBING FIXTURES IN GOOD REPAIR.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED NO WASTE RECEPTACLE PROVIDED AT THE REAR COFFEE PREP/ICE MACHINE AREA HANDWASHING SINK. INSTRUCTED TO PROVIDE WASTE RECEPTACLE FOR EACH LAVATORY OR GROUP OF ADJACENT LAVATORIES WHERE DISPOSABLE PAPER TOWELS ARE USED FOR HAND DRYING AND MAINTAIN.
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FLOOR BENEATH DEEP FRYERS AND OVEN IN THE FRONT PREP AREA TO BE SOILED WITH GREASE AND FOOD DEBRIS. INSTRUCTED TO CLEAN FLOORS AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED BASE COVING AT THE WALKWAY RAMP NEAR THE WAREWASHING AREA TO BE MISSING AND IN POOR REPAIR WITH WALL BEHIND IN POOR REPAIR. INSTRUCTED TO REPAIR OR REPLACE WALL AND BASE COVING AND MAINTAIN PHYSICAL FACILITIES IN GOOD REPAIR.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED BASE COVING AT THE WALKWAY RAMP NEAR THE WAREWASHING AREA TO BE MISSING AND IN POOR REPAIR WITH WALL BEHIND IN POOR REPAIR. INSTRUCTED TO REPAIR OR REPLACE WALL AND BASE COVING AND MAINTAIN PHYSICAL FACILITIES IN GOOD REPAIR.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection