FAIL
Risk 1 (High)
Crowne Plaza Chicago Metro Fails Health Inspection - Chicago Restaurant
August 19, 2019
Canvass
License #71334
15
Total Violations
8
Critical
2
Major
5
Minor
Violations Cited by Chicago Health Inspector
15
Violation #5
CRITICAL
Violation Details
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: NO CLEAN UP SUPPLIES OR PROCEDURES ONSITE FOR VOMITING OR DIARRHEA EVENTS. INSTRUCTED TO PROVIDE SUPPLIES AND POST PROCEDURES FOR EMPLOYEES TO FOLLOW. PRIORITY FOUNDATION. 7-38-005 NO CITATION ISSUED.
Why This Matters
Vomit and diarrhea contain millions of viral particles. One incident can contaminate entire facility and cause outbreak affecting dozens.
Food Code Requirement
Written procedures required for cleaning bodily fluid events to prevent disease transmission.
Specific Requirements
Written procedure must address: Isolating contaminated area; Removing and discarding affected food; Using proper PPE; Cleaning and sanitizing with appropriate concentration; Proper disposal of contaminated materials.
CDPH Food Code: Section 2-501.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: MUST PROVIDE MISSING HAND WASHING SIGNS AT HAND SINK THROUGHOUT PREP AND BAR AREAS. INSTRUCTED TO MAINTAIN.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED AN EMPLOYEE RINSING TONGS IN THE HAND WASHING SINK NEAR THE HOT FOOD LINE. A HANDWASHING SINK may not be used for purposes other than handwashing. PRIORITY FOUNDATION 7-38-030(C) CITATION ISSUED.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: MUST DETAIL CLEAN UNKNOWN DEBRIS FROM INTERIOR OF SODA NOZZLES AT BAR . INSTRUCTED TO MAINTAIN.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED TCS FOODS AT IMPROPER TEMPERATURE IN A PREP COOLER BEHIND THE HOT FOOD LINE. MANAGER VOLUNTARILY DISCARDED AND DENATURE FOOD. INSTRUCTED TI KEEP TCS COLD FOODS AT 41F OR BELOW. PRIORITY VIOLATION, 7-38-005, CITATION ISSUED. RAW EGGS, 1 GAL, 47F, $20 DELI MEATS, 20 LBS, 50F, $80 RAW HAMBURGER PATTIES, 28.5 LBS, 51F, $72 RAW STEAK, 7 LBS, 49F, $70 RAW CHICKEN, 10 LBS, 49F, $30 CHICKEN WINGS, 10 LBS, 49F, $30 VEGGIE DIP , 2 LBS, 49F, $6
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #23
CRITICAL
Violation Details
PROPER DATE MARKING AND DISPOSITION - Comments: MUST PROVIDE DATE MARKINGS TO TCS/RTE FOODS, PREPARED ONSITE AND HELD IN COOLERS OVER 24 HRS. INSTRUCTED TO PROVIDE CONSUME BY DATES AND MAINTAIN. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED.
Why This Matters
Inadequate reheating fails to kill bacteria that grew during storage.
Food Code Requirement
Foods must be reheated to 165°F within 2 hours.
Specific Requirements
Reheat to 165°F within 2 hours; Use proper equipment (not hot holding units); Discard if not reaching temperature in time.
CDPH Food Code: Section 3-403.11
Violation #33
MAJOR
Violation Details
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED PREP COOLER BEHIND HOT FOOD LINE AT 50F, WITH TCS/RTE FOODS INSIDE. FOOD DISCARDED. INSTRUCTED TO HAVE COOLER SERVICED, AND KEEP COLD TEMPERATURE ON COOLERS AT 41F OR BELOW. PRIORITY VIOLATION 7-38-005. CITATION ISSUED. UNIT TAGGED.
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
CDPH Food Code: Section 4-601.11
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: MUST PROVIDE WORKING THERMOMETERS IN ALL COOLING UNITS THROUGHOUT PREP AREAS. In a mechanically refrigerated unit, the sensor of a TEMPERATURE MEASURING DEVICE shall be located to measure the air temperature. INSTRUCTED TO MAINTAIN.
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: MUST LABEL FOOD STORAGE CONTAINERS WITH COMMON FOOD NAMES; FLOUR, SUGAR, ETC., WHEN FOOD HAS BEEN REMOVED FROM ORIGINAL PACKAGING. INSTRUCTED TO MAINTAIN.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #44
MINOR
Violation Details
UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: MUST INVERT DISHES BEING STORED ON STORAGE RACK IN DISH-WASHING AREA, AND AT THE HOT FOOD LINE TO PREVENT CONTAMINATION. INSTRUCTED TO MAINTAIN.
Why This Matters
Clutter harbors pests and prevents proper cleaning.
Food Code Requirement
Facility must be free of unnecessary items and litter.
Specific Requirements
Remove unnecessary equipment; No litter; Organized storage; No living quarters; Personal items in designated areas.
CDPH Food Code: Section 6-501.114
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: FOUND TORN REFRIGERATION GASKETS ON WALK IN COOLER B. ALSO, ADJUST LOWER THRESHOLD AT REAR EXIT DOOR TO PREVENT RODENT ENTRY. INSTALL SPLASH GUARDS AT HAND SINK IN THE SALAD/COLD PREP AREA, AND AT THE HAND-SINK NEAR THE HOT FOOD LINE. INSTRUCTED FACILITY TO MAINTAIN.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #48
CRITICAL
Violation Details
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: NO CHLORINE TEST STRIPS ON SITE TO TEST 3-COMP SINK OR LOW TEMP DISH MACHINE BEHIND BAR. A test kit or other device that accurately measures the concentration in MG/L of SANITIZING solutions shall be provided. PRIORITY FOUNDATION 7-38-005 CITATION ISSUED.
Why This Matters
Cannot verify sanitization without test strips, risking contaminated equipment.
Food Code Requirement
Warewashing facilities must be properly equipped and supplied.
Specific Requirements
3-compartment sink or dishwasher; Test strips for sanitizer; Thermometers for water temperature; Adequate drainboards; Proper detergents.
CDPH Food Code: Section 4-302.14
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: MUST CLEAN EXCESSIVE WATER ACCUMULATION FROM PREP COOLER THROUGHOUT PREP AREAS. INSTRUCTED TO MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: MUST REPAIR LEAKY FAUCET ON 3-COMP SINK IN DISH-WASHING AREA, REPAIR LEAK UNDERNEATH DISH MACHINE BEHIND BAR, AND REPAIR LEAKY WALL PIPE AT DISH MACHINE IN REAR DISH-WASHING AREA. ALSO, REPAIR NON WORKING SINK IN LADIES CUSTOMER TOILET ROOM. INSTRUCTED TO MAINTAIN.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: MUST REPAIR LEAKY FAUCET ON 3-COMP SINK IN DISH-WASHING AREA, REPAIR LEAK UNDERNEATH DISH MACHINE BEHIND BAR, AND REPAIR LEAKY WALL PIPE AT DISH MACHINE IN REAR DISH-WASHING AREA. ALSO, REPAIR NON WORKING SINK IN LADIES CUSTOMER TOILET ROOM. INSTRUCTED TO MAINTAIN.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection