FAIL
Risk 1 (High)
WHITE PALACE GRILL Fails Health Inspection - Chicago Restaurant
April 24, 2023
Canvass
License #1096426
8
Total Violations
4
Critical
3
Major
1
Minor
1
Corrected On Site
Violations Cited by Chicago Health Inspector
8
Violation #8
CRITICAL
Violation Details
HANDS CLEAN & PROPERLY WASHED - Comments: OBSERVED POOR HYGIENIC PRACTICES BY AN EMPLOYEE WORKING IN THE DISHWASHING AREA. OBSERVED AN EMPLOYEE RINSE OFF AND HANDLE DIRTY DISHES, WIPE THEIR HANDS ON THEIR SOILED APRON, AND THEN STACK CLEAN PLATES AND OTHER CLEAN DISHES WITHOUT WASHING THEIR HANDS. INSTRUCTED MANAGEMENT THAT EMPLOYEES MUST WASH HANDS AFTER HANDLING SOILED EQUIPMENT/DISHES AND BEFORE HANDLING CLEAN EQUIPMENT/DISHES. HAD EMPLOYEES WASH THEIR HANDS AND RE-WASH THE CLEAN DISHES WHICH WERE HANDLED. PRIORITY 7-38-010. CITATION ISSUED.
Why This Matters
Improper sanitization fails to kill pathogens, allowing contaminated equipment to spread illness throughout facility.
Food Code Requirement
Sanitizing solutions and rinse water must meet specific requirements for effectiveness.
Specific Requirements
Chemical sanitizers: Chlorine 50-100 ppm, Quaternary ammonium 200-400 ppm, Iodine 12.5-25 ppm; Hot water: 171°F for 30 seconds or 180°F at dish surface; Test strips required; Proper contact time.
CDPH Food Code: Section 4-501.114, 4-702.11
Violation #9
CRITICAL
Violation Details
NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED - Comments: OBSERVED A FOOD EMPLOYEE HANDLING READY-TO-EAT FOOD (COOKED FRIED CHICKEN) WITH BARE HANDS. THE FOOD EMPLOYEE GRABBED THE CHICKEN, HELD IT IN PLACE WHILE CUTTING IT, AND PLACED IT ONTO A CLEAN PLATE, ALL WITH BARE HANDS. INSTRUCTED MANAGEMENT THAT ALL READY-TO-EAT FOODS MUST BE HANDLED WITH SUITABLE UTENSILS OR GLOVES. PRIORITY VIOLATION 7-38-010. CITATION ISSUED. SAID THE EMPLOYEE PUTTING ON CLEAN GLOVES.
Why This Matters
Contaminated water spreads waterborne diseases. Insufficient hot water prevents proper sanitization.
Food Code Requirement
Potable water supply must be adequate, protected, and properly heated.
Specific Requirements
Water from approved public system; Sufficient pressure for all operations; Hot water minimum 120°F at fixtures, 180°F for high-temp dishwashers; Backflow prevention installed; No cross-connections.
CDPH Food Code: Section 5-101.11, 5-103.11
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: FOUND COLD TCS FOODS AT IMPROPER COLD HOLDING TEMPERATURES INSIDE THE 4-DRAWER COOLER LOCATED UNDERNEATH THE FLATTOP GRILL. COOKED SAUSAGE, MEATLOAF, SLICED HAM, AND A MEAT MIX (SAUSAGE, BACON, AND HAM) ARE FOUND AT TEMPERATURES RANGING FROM 45F TO 48F. INSTRUCTED TO DISCARD AND DENATURE SAID TCS FOODS AND ALWAYS MAINTAIN ALL COLD-HOLDING TCS FOODS AT OR BELOW 41F. PRIORITY VIOLATION 7-38-005. CITATION ISSUED. FOOD DISCARDED
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #41
MAJOR
Violation Details
WIPING CLOTHS: PROPERLY USED & STORED - Comments: OBSERVED WET WIPING CLOTHS ON SEVERAL PREP SURFACE AREAS AND HANGING THEM ON THE SIDE OF THE FRONT PREP HANDWASH SINK. INSTRUCTED TO PROPERLY STORE WIPING CLOTHS IN A SANITIZING SOLUTION BETWEEN USES TO PREVENT CONTAMINATION OF EQUIPMENT, FOOD, ETC. MUST MAINTAIN.
Why This Matters
Contaminated cloths spread bacteria across multiple surfaces.
Food Code Requirement
Wiping cloths must be properly sanitized and stored.
Specific Requirements
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
CDPH Food Code: Section 3-304.14
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: FOUND HEAVY FOOD DEBRIS BUILD UP INSIDE THE MICROWAVE ON THE COOKS LINE. MUST DETAIL CLEAN AND MAINTAINED.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED THE THREE COMPARTMENT SINK, THE SPRAYER ARM SINK, AND THE DISH HANDWASHING SINK LEAKING FROM THE FAUCETS. MUST REPAIR ALL LEAKS AND MAINTAIN.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #58
MAJOR
Violation Details
ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED ALL ALLERGEN TRAINING CERTIFICATES EXPIRED. INSTRUCTED MANAGEMENT THAT ALL FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND NON-EXPIRED KEEP CERTIFICATES ON SITE.
Why This Matters
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food Code Requirement
Food allergen training required for certified managers.
Specific Requirements
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
CDPH Food Code: Section 2-103.11
Violation #58
MAJOR
Violation Details
ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED ALL ALLERGEN TRAINING CERTIFICATES EXPIRED. INSTRUCTED MANAGEMENT THAT ALL FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND NON-EXPIRED KEEP CERTIFICATES ON SITE.
Why This Matters
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food Code Requirement
Food allergen training required for certified managers.
Specific Requirements
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
CDPH Food Code: Section 2-103.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection