FAIL
Risk 2 (Medium)
WHITE CASTLE #58 Fails Health Inspection - Chicago Restaurant
March 14, 2024
Complaint
License #28487
15
Total Violations
5
Critical
4
Major
6
Minor
Violations Cited by Chicago Health Inspector
15
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: NO PAPER TOWELS AT THE ONLY HANDSINK IN MAIN PREP AREA. INSTRUCTED MANAGER TO PROVIDE PAPER TOWELS AND MAINTAIN FULL AT ALL TIMES. MANAGER OBTAIN ROLL OF TOWELS. PRIORITY FOUNDATION 7-38-030(C) CITATION ISSUED
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED AN OVER ABUNDANCE OF GREASE AND FOOD DEBRIS ON FRYERS, AND FLOORS. ICE CREAM MACHINE, INTERIOR OF EQUIPMENT AND INTERIOR OF REACH IN COOLERS IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD SPILLS. CLEAN AND MAINTAIN. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. PRIORITY FOUNDATION 7-38-005 CITATION ISSUED
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: FOUND 18 EGGS IN REACH IN COOLER AT IMPROPER TEMPERATURE 51.4 AND 44.4 DEGREES. FOUND 2 POUNDS OF SLICED TOMATES IN REACH IN COOLER AT 64.2 DEGREES. ALL PRODUCT WAS DISCARDED. TOTAL VALUE $10.00 4 POUNDS PRIORITY VIOLATION 7-38-005 CITATION ISSUED
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #35
MINOR
Violation Details
APPROVED THAWING METHODS USED - Comments: OBSERVED A TUB OF FROZEN RAW GROUND BEEF PATTIES ON COUNTER TO THAW. PATTIES WERE IN A FROZEN STATE. INSTRUCTED MANAGER TO THAW UNDER COLD RUNNING WATER OR UNDER REFRIGERATION.
Why This Matters
Damaged surfaces cannot be properly cleaned and may harbor pests.
Food Code Requirement
Walls and ceilings must be smooth, cleanable, and in good repair.
Specific Requirements
Smooth, washable surfaces in food areas; Light colored; No holes or cracks; Clean and maintained.
CDPH Food Code: Section 6-201.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED APPROXIMATELY 50-60 DRAIN FLIES IN BASEMENT CORNER AT SUMP PUMP. INSTRUCTED MANAGER TO CLEAN, SANITIZE ALL AREAS AND CONTACT PEST CONTROL FOR SERVICE. PRIORITY FOUNDATION 7-38-020(A) CITATION ISSUED
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #41
MAJOR
Violation Details
WIPING CLOTHS: PROPERLY USED & STORED - Comments: ALL WIPING CLOTHS MUST BE STORED IN A CLEAN SANITIZING SOLUTION WHEN NOT IN USE. INSTRUCTED MANAGER TO CORRECT AND MAINTAIN.
Why This Matters
Contaminated cloths spread bacteria across multiple surfaces.
Food Code Requirement
Wiping cloths must be properly sanitized and stored.
Specific Requirements
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
CDPH Food Code: Section 3-304.14
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: RUBBER GASKETS ON REACH IN COOLERS IN POOR REPAIR. INSTRUCTED MANAGER TO CORRECT ALL REACH IN COOLER GASKETS.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: BASE OF SMOOTHIE BLENDER IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP. MUST DETAIL CLEAN AND MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: INTERIOR OF MICROWAVE IN NEED OF CLEANING TO REMOVE ALL FOOD SPILLS AND REPLACE PLATE AT INTERIOR. CORRECT AND MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #50
CRITICAL
Violation Details
HOT & COLD WATER AVAILABLE; ADEQUATE PRESSURE - Comments: FOUND NO HOT WATER IN MENS ROOM. INSTRUCTED MANAGER TO HAVE HOT WATER REPAIRED AND MAINTAIN 110 DEGREES. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED
Why This Matters
Without proper water temperatures, cannot sanitize or clean properly.
Food Code Requirement
Adequate hot and cold running water required.
Specific Requirements
Hot water 120°F minimum at fixtures; Cold water available; Sufficient pressure; From approved source.
CDPH Food Code: Section 5-103.11
Violation #52
MAJOR
Violation Details
SEWAGE & WASTE WATER PROPERLY DISPOSED - Comments: WASTE WATER ON FLOOR WITH EVIDENCE OF SEWAGE BACK UP AND FOUL SMELL. INSTRUCTED MANAGER TO CORRECT, CLEAN AND SANITZE ENTIRE AREA AND MAINTAIN CLEAN. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED
Why This Matters
Improper disposal contaminates environment and attracts pests.
Food Code Requirement
All waste water must be properly disposed.
Specific Requirements
Discharge to approved sewer; No dumping outside; Grease trap maintained; No floor draining to exterior.
CDPH Food Code: Section 5-402.11
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: TOILET ROOM IN NEED OFCOVERED RECEPTICLE. INSTRUCTED TO OBTAIN AND MAINTAIN.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: TOILET ROOMS IN NEED OF DETAIL CLEANING. INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: FLOORS THROUGHOUT ENTIRE PREP AREA IN NEED OF DETAIL CLEANING TO REMOVE ALL GREASE BUILD UP AND FOOD DEBRIS. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: FLOORS THROUGHOUT ENTIRE PREP AREA IN NEED OF DETAIL CLEANING TO REMOVE ALL GREASE BUILD UP AND FOOD DEBRIS. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection