FAIL
Risk 2 (Medium)
WHITE CASTLE #58 Fails Health Inspection - Chicago Restaurant
October 18, 2023
Complaint
License #28487
8
Total Violations
3
Critical
1
Major
4
Minor
1
Corrected On Site
Violations Cited by Chicago Health Inspector
8
Violation #8
CRITICAL
Violation Details
HANDS CLEAN & PROPERLY WASHED - Comments: FOUND FOOD HANDLERS MULTI-TASKING, HANDLING HOT/COLD TCS FOODS, TAKING PAYMENTS, CHANGING GLOVES AND NOT WASHING HANDS. INSTRUCTED MANAGER TO WASH HANDS AND HAVE FOOD HANDLERS WASH HANDS WHEN MULTI-TASKING AND BEFORE PUTTING ON GLOVES. PRIORITY 7-38-010 VIOLATION CITATION ISSUED
Why This Matters
Improper sanitization fails to kill pathogens, allowing contaminated equipment to spread illness throughout facility.
Food Code Requirement
Sanitizing solutions and rinse water must meet specific requirements for effectiveness.
Specific Requirements
Chemical sanitizers: Chlorine 50-100 ppm, Quaternary ammonium 200-400 ppm, Iodine 12.5-25 ppm; Hot water: 171°F for 30 seconds or 180°F at dish surface; Test strips required; Proper contact time.
CDPH Food Code: Section 4-501.114, 4-702.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: FOUND THE ONLY HAND WASHING SINK NOT ACCESSIBLE. A STRAINER OF ONIONS WAS SITTING INSIDE OF IT. INSTRUCTED MANAGER TO REMOVE AND USE SINK FOR HAND WASHING ONLY. PRIORITY FOUNDATION 7-38-030(C) VIOLATION CITATION ISSUED
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #40
MINOR
Violation Details
PERSONAL CLEANLINESS - Comments: FOUND MALE FOOD HANDLER NOT WEARING A HAIR RESTRAINT. INSTRUCTED MANAGER TO HAVE ALL FOOD HANDLERS WEAR A HAIR RESTRAINT. MAINTAIN SAME.
Why This Matters
Poor personal hygiene transfers contaminants to food.
Food Code Requirement
Food handlers must maintain personal cleanliness.
Specific Requirements
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.
CDPH Food Code: Section 2-303.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: FOUND THE HAND WASHING SINK IN THE PREP AREA IN NEED OF RECAULKING. INSTRUCTED MANAGER TO RECAULK AROUND SINK.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: FOUND THE 3-COMPARTMENT SINK LEAKING FROM THE BASE OF THE RIGHT FAUCET AND UNDERNEATH AT THE PIPES. INSTRUCTED MANAGER TO FIX AND MAINTAIN LEAKS.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: FOUND MOPS NOT PROPERLY STORED WHEN NOT IN USE. INSTRUCTED MANAGER TO STORE MOPS HANGING UP FOR PROPER AIR DRYING WHEN NOT IN USE. MAINTAIN SAME.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: FOUND FOOD HANDLERS ON SITE WITH NO PROOF THAT THEY MET THE FOOD HANDLERS REQUIREMENTS. INSTRUCTED MANAGER TO HAVE ALL FOOD HANDLERS MEET THE REQUIREMENTS AND PROVIDE PROOF.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: FOUND FOOD HANDLERS ON SITE WITH NO PROOF THAT THEY MET THE FOOD HANDLERS REQUIREMENTS. INSTRUCTED MANAGER TO HAVE ALL FOOD HANDLERS MEET THE REQUIREMENTS AND PROVIDE PROOF.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection