FAIL
Risk 2 (Medium)
WHITE CASTLE #25 Fails Health Inspection - Chicago Restaurant
October 12, 2023
Complaint
License #28476
14
Total Violations
6
Critical
3
Major
5
Minor
1
Corrected On Site
Violations Cited by Chicago Health Inspector
14
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO SOAP AT HANDWASHING SINK NEAR UTILITY SINK. INSTRUCTED SOAP SHALL BE PROVIDED AT ALL HANDWASHING SINKS AT ALL TIMES. COREECTED ON SITE MANAGER PROVIDED SOAP FOR SAID HANDWASHING SINK BEFORE INSPECTION COMPLETION. PRIORITY FOUNDATION VIOLATION 7-38-030(C)
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #10
CORRECTED
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED PAPER TOWELS NOT DISPENSING IN MEN'S WASHROOM. INSTRUCTED HAND DRYING PROVISIONS SHALL BE PROVIDED AT ALL HANDWASHING SINKS AT ALL TIMES. CORRECTED ON SITE MANAGER REPAIRED SAID PAPER TOWEL DISPENSER BEFORE COMPLETION OF INPSECTION, PAPER TOWEL DISPENSER WORKING BEFORE COMPLETION OF INSPECTION. PRIORITY FOUNDATION VIOLATION, CONSOLIDATED WITH VIOLATION ABOVE. 7-38-030(C) CITATION ISSUED.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HANDWASHING SIGNAGE AT HANDWASHING SINK IN DISHWASHING AREA. INSTRUCTED TO POST HANDWSHING SIGNAGE AT ALL HANDWASHING SINKS.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED APPROXIMATELY 30 SMALL FLIES IN BASEMENT. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY AND CLEAN AFFECTED AREA. RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 10/12/2023. PRIORITY FOUNDATION VIOLATION CITATION ISSUED7-38-020(A)
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED FOOD DEBRIS ON INTERIOR OF MICROWAVE NEAR DRIVE THRU. INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED BUILDUP AROUND NOZZLE OF FOUNTAIN MACHINE IN DINING AREA. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN. OBSERVED SPILLAGE ON INTERIOR OF SMALL ONE DOOR COOLER UNDERNEATH COFFEE MACHINE. INSTRUCTED TO CLEAN AND MAINTAIN. OBSERVED DRIED CHEESE ON OUTSIDE OF CHEESE DISPENSER. INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED NO BACKFLOW PREVENTION DEVICE ON ICE MACHINE. INSTRUCTED TO INSTALL BACKFLOW PREVENTION DEVICE SO THAT IT SHALL BE EASILY LOCATED AND SERVICED.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: OBSERVED NO COVERED RECEPTACLE IN WOMEN'S WASHROOM. INSTRUCTED TO PROVIDE COVERED WASTE RECEPTACLE IN WOMEN'S WASHROOM.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: OBSERVED BUILDUP ON INTERIOR OF FRONT PREP HANDWSAHING SINK. INSTRUCTED TO DETAIL CLEAN INTERIOR AND MAINTAIN.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED DEBRIS ON GROUND SURROUNDING DUMPSTER. INSTRUCTED TO CLEAN GROUND SURROUNDING DUMPSTER AND MAINTAIN.
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FOOD AND DEBRIS UNDERNEATH EQUIPMENT SUCH AS FRYER AND ICE MACHINE. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN. OBSERVED FOOD AND DEBRIS UNDERNEATH SHELVES, ALONG WALLS AND IN CORNERS ON FIRST FLOOR. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN. OBSERVED SPILLAGE ON WALKIN COOLER FLOOR. INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED LEAK IN BASEMENT ON WESTSIDE NEAR TABLE. INSTRUCTED TO REPAIR AND MAINTAIN. OBSERVED LEAK FROM UNDERNEATH FOUNTAIN MACHINE IN DINING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #56
MINOR
Violation Details
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED DUST ON EXTERIOR OF HOODS THROUGHOUT KITCHEN AND DUST ON FILTERS OF FRONT HOOD. INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Food Code Requirement
Proper ventilation and lighting required throughout.
Specific Requirements
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
CDPH Food Code: Section 6-303.11, 6-304.11
Violation #56
MINOR
Violation Details
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED DUST ON EXTERIOR OF HOODS THROUGHOUT KITCHEN AND DUST ON FILTERS OF FRONT HOOD. INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Food Code Requirement
Proper ventilation and lighting required throughout.
Specific Requirements
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
CDPH Food Code: Section 6-303.11, 6-304.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection