FAIL
Risk 1 (High)
WENDY'S PROPERTIES,LLC Fails Health Inspection - Chicago Restaurant
March 16, 2023
Complaint
License #2405951
18
Total Violations
6
Critical
2
Major
10
Minor
Violations Cited by Chicago Health Inspector
18
Violation #8
CRITICAL
Violation Details
HANDS CLEAN & PROPERLY WASHED - Comments: OBSERVED MALE EMPLOYEE COME FROM MEN'S TOILET ROOM INTO FRONT PREP AREA AND THEN REMOVED A FRYER BASKET OF FOOD FROM GREASE AND PLACED THEM ON TOPSIDE OF FRYER HOLDER WITHOUT WASHING HANDS WHEN HE ENTERED INTO PREP AREA. INSTRUCTED MANAGER TO HAVE EMPLOYEES TO WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION.(COS)(PRIORITY 7-38-010)(CITATION ISSUED)
Why This Matters
Improper sanitization fails to kill pathogens, allowing contaminated equipment to spread illness throughout facility.
Food Code Requirement
Sanitizing solutions and rinse water must meet specific requirements for effectiveness.
Specific Requirements
Chemical sanitizers: Chlorine 50-100 ppm, Quaternary ammonium 200-400 ppm, Iodine 12.5-25 ppm; Hot water: 171°F for 30 seconds or 180°F at dish surface; Test strips required; Proper contact time.
CDPH Food Code: Section 4-501.114, 4-702.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND DRYING DEVICES AT HAND SINKS IN FRONT PREP AND REAR DISH WASHING AREAS. PAPER TOWELS WERE PROVIDED DURING INSPECTION.MUST PROVIDE AND MAINTAIN AT ALL TIMES.(PRIORITY FOUNDATION 7-38-030(C)(CITATION ISSUED)(COS)
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #21
CRITICAL
Violation Details
PROPER HOT HOLDING TEMPERATURES - Comments: OBSERVED IMPROPER TEMPERATURES OF TCS READY TO EAT FOODS SUCH AS 1 LBS. COOKED FISH AT 99.7F-102.6F IN A TRAY ABOVE FRENCH FRY HOLDER.PRODUCT WAS DISCARDED BY MANAGER. MUST HAVE HOT HOLDING FOODS AT 135.0F OR ABOVE.APPX. 1LBS. $22.(COS)(PRIORITY 7-38-005)(CITATION ISSUED)
Why This Matters
Temperatures above 41°F allow rapid bacterial multiplication, doubling every 20 minutes.
Food Code Requirement
Cold foods must be held at 41°F or below.
Specific Requirements
Maintain 41°F or below; Check temperatures regularly; Properly functioning refrigeration; Thermometers in all units; Keep doors closed.
CDPH Food Code: Section 3-501.16(A)(2)
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: OBSERVED NO THERMOMETER FOR WALK IN COOLER MUST PROVIDE AND MAINTAIN.
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: MUST LABEL SHAKERS AND SQUEEZE BOTTLES WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED EVIDENCE OF APPX. 30 OR MORE MICE DROPPINGS ON FLOOR IN BETWEEN WALL AND WALK IN COOLER,ON FLOOR UNDER CO2 TANKS MIXED IN WITH DIRT AND ON FLOOR NEXT TO A BOX OF CHEMICALS ON FLOOR IN CHEMICAL/DRY FOOD STORAGE AREAS. MUST REMOVE DROPPINGS.CLEAN AND SANITIZE AREAS. RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 3/16/23.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED A GAP ALONG BOTTOM OF NORTH PARKING LOT DOOR MUST MAKE DOOR TIGHT FITTING.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #40
MINOR
Violation Details
PERSONAL CLEANLINESS - Comments: OBSERVED EMPLOYEES WITHOUT HAIR RESTRAINTS,LONG BRAIDS HANGING FROM UNDER VISORS MUST HAVE HAIR RESTRAINED.
Why This Matters
Poor personal hygiene transfers contaminants to food.
Food Code Requirement
Food handlers must maintain personal cleanliness.
Specific Requirements
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.
CDPH Food Code: Section 2-303.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST REMOVE RUST FROM WALK IN COOLER SHELVING UNITS.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST REPAIR OR REPLACE TORN BOOTH SEATS IN DINING AREA.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: MUST CLEAN EXCESSIVE GREASE AND FOOD DEBRIS BUILD UP ON INTERIOR AND EXTERIOR OF FRYER CABINETS,GRILLS,PREP COOLERS,REACH IN COOLERS AND FREEZER,CUP HOLDERS,ROLLING CARTS,SHELVING UNITS, STORAGE SHELVES,COUNTER TOP & CABINETS IN LOBBY,OVEN,WHEEL BASES AND LEGS OF ALL COOKING EQUIPMENT.WALK IN COOLER-SHELVING UNITS.DELIME DISH MACHINE.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: MUST REPAIR OR REPLACE LEAKY SANITIZER LINE AT 3- COMPARTMENT SINK.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: OBSERVED NO GARBAGE CAN WITH LID IN WOMEN'S TOILET ROOM MUST PROVIDE AND MAINTAIN.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST REPAIR OR REPLACE DAMAGED AND MISSING WALL BASES THROUGHOUT PREMISES,HOLE IN LOWER WALL NEAR OIL TANK.MUST GROUT FLOOR NEAR COOKING EQUIPMENT IN FRONT PREP AREA,ICE MACHINE AND WHERE NEEDED.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN EXCESSIVE GREASE AND FOOD DEBRIS BUILD UP , SPLATTER,DIRT AND SPIDER WEBS FROM WALLS AND CEILINGS THROUGHOUT PREMISES.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN EXCESSIVE,GREASE,FOOD DEBRIS,WATER BUILD UP FROM FLOORS UNDER,AROUND,ALONG WALL BASES AND FLOOR DRAINS THROUGHOUT INCLUDING WALK IN COOLER AND FREEZER.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #56
MINOR
Violation Details
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: MUST REPAIR OR REPLACE FLICKERING LIGHT IN WALK IN COOLER,BURNTOUT LIGHT AT HOOD OF FRENCH FRIES.
Why This Matters
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Food Code Requirement
Proper ventilation and lighting required throughout.
Specific Requirements
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
CDPH Food Code: Section 6-303.11, 6-304.11
Violation #56
MINOR
Violation Details
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: MUST REPAIR OR REPLACE FLICKERING LIGHT IN WALK IN COOLER,BURNTOUT LIGHT AT HOOD OF FRENCH FRIES.
Why This Matters
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Food Code Requirement
Proper ventilation and lighting required throughout.
Specific Requirements
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
CDPH Food Code: Section 6-303.11, 6-304.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection