FAIL
Risk 1 (High)
THE GWEN Fails Health Inspection - Chicago Restaurant
November 2, 2021
Complaint
License #1768303
10
Total Violations
5
Critical
2
Major
3
Minor
Violations Cited by Chicago Health Inspector
10
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HANDWASHING SOAP AT THE BASEMENT DISHWASHING AREA HANDWASHING SINK. ALL HANDWASHING SINKS MUST BE EQUIPPED WITH HAND CLEANING LIQUID AT ALL TIMES. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION 7-38-030-(C). CITATION ISSUED.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: FOUND LOW TEMPERATURE DISH MACHINE NOT SANITIZING. QUATS SANITIZER READING 0 PPM. PRIORITY VIOLATION 7-38-025. CITATION ISSUED. SANITIZER REPLACED AT TIME OF INSPECTION; DISH MACHINE IS NOW SANITIZING AND QUATS CONCENTRATION READS 200 PPM.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #29
CRITICAL
Violation Details
COMPLIANCE WITH VARIANCE/SPECIALIZED PROCESS/HACCP - Comments: OBSERVED REDUCED OXYGEN PACKAGING MACHINE AND REDUCED OXYGEN PACKAGED TCS FOODS ON SITE WITHOUT PROPER REGULATORY APPROVAL (NO HACCP OR VARIANCE LETTER ON SITE). MACHINE TAGGED AND HELD FOR INSPECTION AND APPROVAL. TAGGED THE FOLLOWING TCS FOODS: COOKED CHICKEN AND SMOKED SALMON IN THE 5TH FLOOR WALK-IN COOLER AND WALK-IN FREEZER. INSTRUCTED TAGGED TCS FOODS MUST BE HELD FOR INSPECTION AND NOT SERVED. MUST OBTAIN CHICAGO DEPARTMENT OF PUBLIC HEALTH APPROVAL OF REDUCED OXYGENT PACKAGING PROCESS AND/OR HACCP. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Specialized processes without proper controls can create deadly toxins like botulism.
Food Code Requirement
Special processes require approved HACCP plans or variances.
Specific Requirements
Written HACCP plan for: Vacuum packaging; Sous vide; Smoking for preservation; Curing; Using additives. Plan must be approved by CDPH.
CDPH Food Code: Section 8-201.14
Violation #32
MAJOR
Violation Details
VARIANCE OBTAINED FOR SPECIALIZED PROCESSING METHODS - Comments: OBSERVED NO HACCP/VARIANCE ON SITE FOR REDUCED OXYGEN PACKAGING. ALL ITEMS AND MACHINE TAGGED AND HELD FOR INSPECTION. PRIORITY FOUNDATION VIOLATION 7-38-005. SEE VIOLATION #29 FOR CITATION.
Why This Matters
Unapproved processes may lack critical safety controls.
Food Code Requirement
Variance required before conducting specialized food processes.
Specific Requirements
Submit application to CDPH; Include HACCP plan; Await approval before starting; Maintain all required records.
CDPH Food Code: Section 8-103.12
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: FOUND APPROXIMATELY 10 FRUIT FLIES ON THE 5TH FLOOR SERVICE SINK, 10 IN THE 5TH FLOOR DISHWASHING AREA, AND 15 IN THE BASEMENT DISHWASHING AREA. INSTRUCTED MANAGEMENT TO CONTACT PEST CONTROL FOR SERVICE TO ELIMINATE ACTIVITY FROM THE PREMISES AND TO CLEAN/SANITIZE AFFECTED AREAS. PRIORITY FOUNDATION 7-38-020(A). CITATION ISSUED.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: FOUND MULTIPLE BAGS OF BREAST MILK INSIDE A PLASTIC GROCERY BAG STORED IN THE 5TH FLOOR KITCHEN WALK-IN FREEZER. INSTRUCTED MANAGEMENT TO STORE FOOD FROM PATRONS IN A DESIGNATED GUEST FREEZER/COOLER THAT IS COMPLETELY SEPARATE FROM THE FACILITY'S FOOD (IF PROVIDING THAT SERVICE FOR GUESTS).
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: NOTED RUSTY STORAGE RACKS INSIDE THE BEER WALK-IN COOLER. MANAGEMENT INSTRUCTED TO REPAINT OR REPLACE THE RUSTED SHELVES.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: FOUND HEAVY ICE BUILD UP ON THE FLOOR IN THE WALK-IN FREEZER. MUST DEFROST/REMOVE ICE AND MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: THE COOKS LINE HANDWASHING SINK IN THE 5TH FLOOR KITCHEN IS LEAKING FROM THE FAUCET. MUST REPAIR.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: THE COOKS LINE HANDWASHING SINK IN THE 5TH FLOOR KITCHEN IS LEAKING FROM THE FAUCET. MUST REPAIR.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection