⚠️ Recent Failed Inspections ⚠️
PASS W/ CONDITIONS Risk 1 (High)

SU CASA Gets Conditional Pass on Health Inspection - Chicago Restaurant

SU CASA 49 E ONTARIO ST, CHICAGO 60611 Restaurant
March 27, 2025 Complaint Re-Inspection License #1194932
9
Total Violations
2
Critical
1
Major
6
Minor

Violations Cited by Chicago Health Inspector

9
Violation #1
CRITICAL
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: 2-101.11:OBSERVED NO PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE. INSTRUCTED A PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE MUST BE ON PREMISES DURING ALL HOURS OF OPERATION. PRIORITY FOUNDATION VIOLATION.
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
Violation #2
CRITICAL
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: 2-101.11: OBSERVED NO PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE. INSTRUCTED A PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE MUST BE ON PREMISES DURING ALL HOURS OF OPERATION. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED.
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
Violation #39
MAJOR
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: 3-305.11: OBSERVED FOOD CONTAINERS STORED ON THE FLOOR IN THE WALK-IN COOLER, LOCATED IN REAR PREP AND BASMENT WALK-IN COOLER PREP. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
Contamination during preparation is a leading cause of foodborne illness.
Prevent contamination during all food handling.
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-501.12: OBSERVED CUTTING BOARDS IN THE REAR PREP AREA WITH OPEN SEAMS AND DARK STAINS. INSTRUCTED TO REFINISH OR REPLACE DAMAGED OR STAINED CUTTING BOARDS AND MAINTAIN AT ALL TIMES.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-502.11(A;C): OBSERVED BASE COOLER IN REAR PREP AND REACH IN COOLER IN 2ND FLOOR STORAGE EXTERNAL TEMPERATURE DISPLAY INACCURATE AND NOT PROPERLY FUNCTIONING. INTERNAL AMBIENT AIR THERMOMETER INSIDE UNIT WAS OBSERVED AT PROPER COLD-HOLDING TEMPERATURE UNDER 41F. INSTRUCTED TO REPAIR AND MAINTAIN EXTERNAL TEMPERATURE DISPLAY.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.11: OBSERVED IN WOMENS TOILET ROOM TILES MISSING FROM HAND SINK, INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #56
MINOR
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: 4-202.18: OBSERVED IN REAR PREP HOOD FILTERS MISSING FROM VENTILATION UNIT, INSTRUCTED TO REPLACE AND MAINTAIN
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Proper ventilation and lighting required throughout.
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
Violation #56
MINOR
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: 4-204.11: OBSERVED HOOD SYSTEM DRIPPING GREASE ON TO COOKING EQUIPMENT, INSTRUCTED TO CLEAN TO ELIMINATE RISK OF CONTAMINATION FROM DRIP AND MAINTAIN.
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Proper ventilation and lighting required throughout.
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
Violation #56
MINOR
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: 4-204.11: OBSERVED HOOD SYSTEM DRIPPING GREASE ON TO COOKING EQUIPMENT, INSTRUCTED TO CLEAN TO ELIMINATE RISK OF CONTAMINATION FROM DRIP AND MAINTAIN.
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Proper ventilation and lighting required throughout.
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections