⚠️ Recent Failed Inspections ⚠️
FAIL Risk 1 (High)

SHERATON CHICAGO HOTEL/TOWER Fails Health Inspection - Chicago Restaurant

SHERATON CHICAGO HOTEL/TOWER (AKA: ROOM SERVICE) 301 E NORTH WATER ST, CHICAGO 60611 Restaurant
January 29, 2019 Canvass License #23331
8
Total Violations
4
Critical
1
Major
3
Minor

Inspection Summary

This restaurant was inspected by the Chicago Department of Public Health on January 29, 2019. The inspection type was "Canvass" and resulted in a Fail outcome.

This establishment is classified as Risk 1 (High), which determines the inspection frequency and focus areas.

The inspector documented 8 violations during this inspection, including 4 critical violations that required immediate attention.

Violations Cited by Chicago Health Inspector

8
Violation #3
CRITICAL
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE PRIORITY FOUNDATION VIOLATION#: 7-38-010. NO CITATION ISSUED.
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
Violation #5
CRITICAL
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
Vomit and diarrhea contain millions of viral particles. One incident can contaminate entire facility and cause outbreak affecting dozens.
Written procedures required for cleaning bodily fluid events to prevent disease transmission.
Written procedure must address: Isolating contaminated area; Removing and discarding affected food; Using proper PPE; Cleaning and sanitizing with appropriate concentration; Proper disposal of contaminated materials.
Violation #10
CRITICAL
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: MUST PROVIDE AN ACCESSIBLE HANDWASH SINK FOR THE REAR COOK LINE. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED.
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
Violation #38
CRITICAL
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED EVIDENCE OF PEST ACTIVITY ON SITE AT TIME OF INSPECTION. APPROX 10 LIVE ROACHES WERE OBSERVED ON THE FLOOR IN THE DISHWASHING ROOM. MUST REMOVE ALL EVIDENCE OF PEST ACTIVITY, CLEAN, SANITIZE, AND MAINTAIN. RECOMMENDED TO CONTACT PEST CONTROL FOR FURTHER SERVICE AND INSTRUCTION. PRIORITY FOUNDATION VIOLATION#:7-38-020(A). CITATION ISSUED.
Pests spread numerous diseases through contamination.
No pests or animals allowed in facility.
No evidence of pests; No live animals except service animals; Effective pest control program.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED STAINS AND DEEP BLACK GROOVES ON THE CUTTING BOARDS IN THE PREP AREA. MUST REPLACE OR RESURFACE.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED A HOLE IN WALL BY THE FRONT HANDWASH SINK. MUST REPAIR AND MAINTAIN.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #57
MINOR
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: OBSERVED SOME EXPIRED FOOD HANDLER CERTIFICATES ON SITE. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES.
Smoking contaminates hands and food with nicotine and tar residues.
Smoking prohibited in food establishments.
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
Violation #57
MINOR
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: OBSERVED SOME EXPIRED FOOD HANDLER CERTIFICATES ON SITE. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES.
Smoking contaminates hands and food with nicotine and tar residues.
Smoking prohibited in food establishments.
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections