FAIL
Risk 1 (High)
SERENA RESTAURANT Fails Health Inspection - Chicago Restaurant
September 21, 2026
Complaint
License #2882612
10
Total Violations
2
Critical
2
Major
6
Minor
Inspection Summary
This restaurant was inspected by the Chicago Department of Public Health on September 21, 2026. The inspection type was "Complaint" and resulted in a Fail outcome.
This establishment is classified as Risk 1 (High), which determines the inspection frequency and focus areas.
The inspector documented 10 violations during this inspection, including 2 critical violations that required immediate attention.
Violations Cited by Chicago Health Inspector
10
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: VISIBLE AND WORKING THERMOMETERS NEEDED IN ALL REFRIGERATION UNITS. MUST PROVIDE AND MAINTAIN.
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: MUST LABEL ALL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN THE ORIGINAL CONTAINERS.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: EVIDENCE OF IMPROPER PEST CONTROL ON PREMISES. OBSERVED APPROXIMATELY 40 LIVE SMALL FLIES ON WALLS, CEILING AND FLOOR DRAINS IN REAR DISHWASHING AREA AND WALLS IN THE FRONT PREP AREA. MUST CLEAN AND SANITIZED AFFECTED AREAS AND WHENEVER NEEDED. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELEIMINATE FLYING INSECT PROBLEM. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED MISSING SECTION OF FOOD GUARD IN THE FRONT STEAM TABLES. STEAM TABLES NOT IN USE AT THIS TIME OF INSPECTION. BOTH STEAM TABLES TAGGED AND HELD FOR INSPECTION AT THIS TIME.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED RUSTY FOOD STORAGE SHELVING INSIDE WALK-IN COOLER AND REAR FOOD STORAGES ROOMS. MUST REMOVE RUST AND ENSURE ALL NONFOOD CONTACT SURFACES REMAIN SMOOTH AND EASILY CLEANABLE SURFACES.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED EXCESSIVE AMOUNT OF ICE BUILD UP ON CHEST FREEZERS STORED IN REAR KITCHEN FOOD PREPARATION AREA AND BASEMENT FOOD STORAGE AREA. MUST REMOVE ICE AND CLEAN FREEZERS,
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED LEAKING FAUCET BASE AT THE 3-COMPARTMENT SINK LOCATED SINK ON THE FRONT SERVING STATION AREA AND REAR DISHWASHING AREA. MUST REPAIR AND MAINTAIN AT ALL TIMES.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED CCUMULATED FOOD DEBRIS ON FLOOR ON FLOOR IN REAR PREP AREA, DISHWASHING AREA AND BASEMENT UNDERNEATH FOOD STORAGE SHELVING. MUST CLEAN AND MAINTAIN FLOORS AT ALL TIMES.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED EXCESSIVE AMOUNT OF GREASE AND FOOD DEBRIS ON FLOOR DRAINS IN REAR PREP AREA AND RAER DISHWASHING AREA. MUST CLEAN AND MAINTAIN AT ALL TIMES.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED EXCESSIVE AMOUNT OF GREASE AND FOOD DEBRIS ON FLOOR DRAINS IN REAR PREP AREA AND RAER DISHWASHING AREA. MUST CLEAN AND MAINTAIN AT ALL TIMES.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection