FAIL
Risk 1 (High)
RITZ-CARLTON WATER TOWER Fails Health Inspection - Chicago Restaurant
RITZ-CARLTON WATER TOWER
(AKA: MAIN KITCHEN/ EMPLOYEES CAFETERIA)
160 E PEARSON ST, CHICAGO 60611
Restaurant
August 18, 2010
Complaint
License #1823689
12
Total Violations
6
Critical
3
Major
3
Minor
Inspection Summary
This restaurant was inspected by the Chicago Department of Public Health on August 18, 2010. The inspection type was "Complaint" and resulted in a Fail outcome.
This establishment is classified as Risk 1 (High), which determines the inspection frequency and focus areas.
The inspector documented 12 violations during this inspection, including 6 critical violations that required immediate attention.
Violations Cited by Chicago Health Inspector
12
Violation #3
CRITICAL
Violation Details
POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE - Comments: All cold food shall be stored at a temperature of 40F or less. All hot food shall be stored at a temperature of 140F or higher. FOUND 2 TENDERLOINS OF BEEF AT IMPROPER TEMPERATURE DURING STORAGE. 48-49 DEGREES. PRODUCT WAS JUST RECIEVED. PRODUCT WAS DISCARDED AT THIS TIME OF INSPECTION. TOTAL VALUE $102.00 12 LBS. CRITICAL VIOLATION 7-38-005(A) CITATION ISSUED
Why This Matters
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
Food Code Requirement
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Specific Requirements
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
CDPH Food Code: Section 2-201.11 - 2-201.13
Violation #11
MAJOR
Violation Details
ADEQUATE NUMBER, CONVENIENT, ACCESSIBLE, DESIGNED, AND MAINTAINED - Comments: Adequate and convenient toilet facilities shall be provided. They should be properly designed, maintained, and accessible to employees at all times. FOUND 2 HANDSINKS IN PREP AREA WITH SANITIZER HOSES DRAINING INTO HANDSINKS. INSTRUCTED MANAGER TO REMOVE HOSE. MUST MAINTAIN SINK FOR ONLY HANDWASHING. CRITICAL VIOLATION 7-38-030 CITATION ISSUED
Why This Matters
Inadequate facilities lead to poor hygiene practices and potential fecal contamination.
Food Code Requirement
Sufficient, properly maintained toilet facilities required.
Specific Requirements
Adequate number for staff; Convenient location; Self-closing doors; Toilet paper; Covered waste receptacles; Maintained clean; Proper ventilation.
CDPH Food Code: Section 5-203.11, 6-302.11
Violation #12
CRITICAL
Violation Details
HAND WASHING FACILITIES: WITH SOAP AND SANITARY HAND DRYING DEVICES, CONVENIENT AND ACCESSIBLE TO FOOD PREP AREA - Comments: Adequate and convenient hand washing facilities shall be provided for all employees. FOUND 4 HANDSINKS IN VARIOUS AREAS WITH NO SOAP OR PAPER TOWELS. INSTRUCTED MANAGER TO INSTALL AND MAINTAIN AT ALL TIMES. CRITICAL VIOLATION 7-38-030 CITATION ISSUED.
Why This Matters
Missing supplies prevent proper handwashing, forcing inadequate cleaning that spreads pathogens.
Food Code Requirement
All handwashing sinks must have soap and hand drying provisions.
Specific Requirements
Soap in dispensers at each sink; Paper towels in dispensers or air dryers; Supplies maintained during all hours; Waste receptacles if paper towels used.
CDPH Food Code: Section 6-301.11, 6-301.12
Violation #16
CRITICAL
Violation Details
FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION - Comments: All food should be properly protected from contamination during storage, preparation, display, service, and transportation. FOUND 1 OPEN BOX OF PUFF PASTRY COVERED WITH WASTE WATER ICE IN WALK FREEZER IN BASEMENT STORAGE AREA. LEAK IN FREEZER IN NEED OF REPAIR TO ELIMINATE CONTAMINATION OF PRODUCT. TOATAL VALUE $100.00 SERIOUS VIOLATION 7-38-005(A) CITATION ISSUED.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #18
CRITICAL
Violation Details
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS - Comments: All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. FOUND FRUIT FLY ACTIVITY IN THE FOLLOWING AREAS: BASEMENT STORAGE, RECIEVING AREA, DISHROOM, SILVERROOM, ROOM SERVICE AREA, PRIVATE CLUB AREA FLOORS 11 & 12, FRONT PREP HOT LINE AREA, SERVICE BAR AREA, BREAD CUTTING STATION, DISH SCRAPING AREA, ICE MACHINE AREAS, AND BOTH PASTRY AREAS. APPROXIMATELY 200 FRUIT FLIES ON SITE. ALL AREAS IN NEED OF DETAIL CLEANING, REMOVING OF STANDING WATER, REMOVING OF DIRTY DISHES FROM SITTING FOR LONG AMOUNTS OF TIME. ALL AREAS IN NEED OF SERVICE FROM PEST CONTROL. MUST CORRECT AND MAINTAIN. SERIOUS VIOLATION 7-38-020 CITATION ISSUED.
Why This Matters
Unprotected openings allow pest entry, leading to contamination of food and surfaces.
Food Code Requirement
Building openings must be protected against pest entry.
Specific Requirements
Doors tight-fitting and self-closing; Windows screened; Openings sealed; Pest control log maintained; Regular monitoring; Professional service when needed.
CDPH Food Code: Section 6-202.15, 6-501.111
Violation #28
CRITICAL
Violation Details
* INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS - Comments: One copy of the Food Inspection Report Summary must be displayed and visible to all customers. INSPECTION SUMMARY REPORT MUST BE IN SITE OF CUSTOMERS. SUMMARY SHOULD NOT BE FILED. INSTRUCTED MANAGER TO POST AND MAINTAIN. SERIOUS VIOLATION 7-42-010(B) CITATION ISSUED.
Why This Matters
Unpasteurized products can contain dangerous pathogens.
Food Code Requirement
Only pasteurized dairy and eggs in certain situations; no prohibited foods.
Specific Requirements
Pasteurized eggs for recipes not fully cooked; Pasteurized dairy products; No home-prepared foods.
CDPH Food Code: Section 3-401.11
Violation #32
MAJOR
Violation Details
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. CUTTING BOARDS IN NEED OF REPLACING WHERE WORN AND DISCOLORED. MUST CORRECT AND MAINTAIN.
Why This Matters
Unapproved processes may lack critical safety controls.
Food Code Requirement
Variance required before conducting specialized food processes.
Specific Requirements
Submit application to CDPH; Include HACCP plan; Await approval before starting; Maintain all required records.
CDPH Food Code: Section 8-103.12
Violation #33
MAJOR
Violation Details
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. THE FOLLOWING IN NEED OF CLEANING: ALL COOKING EQUIPMENT IN ALL PREP LINES (WORKING LINES AND NONWORKING LINES), INTERIOR OF REACH IN COOLERS, CLEAN PLATE HOLDERS, HOT BOXES, INTERIOR OF SINKS, ALL RUBBER GASKETS MUST CLEANED TO REMOVE MOLD BUILD-UP. MUST CLEAN AND MAINTAIN ALL.
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
CDPH Food Code: Section 4-601.11
Violation #34
MINOR
Violation Details
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS IN NEED OF CLEANING THROUGH OUT. FLOOR AREA AT ICE MACHINE AREA 12TH FLOOR IN NEED OF REPAIR. ALL FLOORS MUST BE SMOOTH AND EASILY CLEANABLE. MUST MAINTAIN.
Why This Matters
Damaged floors harbor bacteria and create safety hazards.
Food Code Requirement
Floors must be smooth, cleanable, and maintained.
Specific Requirements
Smooth, non-porous in food areas; Properly sloped to drains; Coving at wall junctures; Kept clean; Good repair.
CDPH Food Code: Section 6-201.13
Violation #35
MINOR
Violation Details
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: The walls and ceilings shall be in good repair and easily cleaned. Use dustless cleaning methods. WALLS AND CEILINGS IN NEED OF CLEANING TO REMOVE DUST BUILD-UP AND FOOD SPLATTERS. MUST CLEAN AND MAINTAIN. CEILING IN BASEMENT IN POOR REPAIR. APPEARS TO BE WATER DAMAGE. CORRECT AND MAINTAIN.
Why This Matters
Damaged surfaces cannot be properly cleaned and may harbor pests.
Food Code Requirement
Walls and ceilings must be smooth, cleanable, and in good repair.
Specific Requirements
Smooth, washable surfaces in food areas; Light colored; No holes or cracks; Clean and maintained.
CDPH Food Code: Section 6-201.11
Violation #38
CRITICAL
Violation Details
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: The flow of air discharged from kitchen fans shall always be through a duct to a point above the roofline. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. ALL VENTILATION UNITS ABOVE COOKING EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL BUILD-UP. FAUCET AT EMPLOYEE CAFE 2-COMPARTMENT SINK IN NEED OF REPAIR. MUST CORRECT AND MAINTAINT. ICE CREAM MACHINE IN PASTRY KITCHEN IN NEED OF HOT AND COLD RUNNING WATER TO PROPERLY WASH, RINSE AND SANITIZE. SUBMIT PLANS TO CDPH FOR APPROVAL.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #38
CRITICAL
Violation Details
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: The flow of air discharged from kitchen fans shall always be through a duct to a point above the roofline. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. ALL VENTILATION UNITS ABOVE COOKING EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL BUILD-UP. FAUCET AT EMPLOYEE CAFE 2-COMPARTMENT SINK IN NEED OF REPAIR. MUST CORRECT AND MAINTAINT. ICE CREAM MACHINE IN PASTRY KITCHEN IN NEED OF HOT AND COLD RUNNING WATER TO PROPERLY WASH, RINSE AND SANITIZE. SUBMIT PLANS TO CDPH FOR APPROVAL.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection