FAIL
Risk 1 (High)
RADISSON BLU AQUA Fails Health Inspection - Chicago Restaurant
October 22, 2025
Canvass
License #2088686
12
Total Violations
8
Critical
3
Major
1
Minor
7
Corrected On Site
Violations Cited by Chicago Health Inspector
12
Violation #10
CORRECTED
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND DRYING PROVISIONS AT HANDWASHING SINKS IN FACILITY. OBSERVED NO PAPER TOWELS AT HANDWASHING SINKS IN RESTAURANT,AT BAR AND FRONT PREP AREA HANDWASHING SINK. OBSERVED NON WORKING HAND DRYER IN WOMEN'S WASHROOM NEAR STARBUCKS. INSTRUCTED EACH HANDWASHING SINK OR GROUP OF ADJACENT HANDWASHING SINKS SHALL BE PROVIDED WITH HAND DRYING PROVISIONS. CORRECTED ON SITE PAPER TOWELS PROVIDED FOR HANDWASHING SINKS IN RESTAURANT, AT BAR AND FRONT PREP AREA BEFORE CONCLUSION OF INSPECTION AND HAND DRYER IN WOMEN'S WASHROOM NEAR STARBUCKS REPAIRED AND WORKING PROPERLY BEFORE CONCLUSION OF INSPECTION. PRIORITY FOUNDATION VIOLATION. 7-38-030(C) CITATION ISSUED.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CORRECTED
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED IMPROPER MINIMUM FRESH HOT WATER TEMPERATURE OF 146F FOR SANITIZING RINSE FOR HIGH TEMPERATURE DISH MACHINE IN SECOND FLOOR DISHWASHING AREA. CORRECTED ON SITE OBSERVED HIGH TEMPERATURE DISH MACHINE IN SECOND FLOOR DISHWASHING AREA REPAIRED AND SANTIZING PROPERLY AT 190F AFTER REPAIR DURING RECENT INSPECTION ON 10/23/25. PRIORITY VIOLATION 7-38-025 CITATION ISSUED
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #21
CORRECTED
CRITICAL
Violation Details
PROPER HOT HOLDING TEMPERATURES - Comments: OBSERVED HOT TCS FOOD(CHICKEN) HELD AT IMPROPER TEMPERATURE OF 130.6F. INSTRUCTED ALL HOT TCS FOOD MUST BE HELD AT 135F OR ABOVE. CORRECTED ON SITE MANAGER VOLUNTARILY DISCARDED AND DENATURED FOOD VALUED AT $7 WEIGHING 3LBS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED (CONSOLIDATED WITH VIOLATION BELOW)
Why This Matters
Temperatures above 41°F allow rapid bacterial multiplication, doubling every 20 minutes.
Food Code Requirement
Cold foods must be held at 41°F or below.
Specific Requirements
Maintain 41°F or below; Check temperatures regularly; Properly functioning refrigeration; Thermometers in all units; Keep doors closed.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 3-501.16(A)(2)
Violation #22
CORRECTED
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED COLD TCS FOODS, HELD AT IMPROPER TEMPERATURES RANGING BETWEEN 49.1-66.4F. OBSERVED COLD TCS FOODS, SHREDDED CHEESE(50.0F), SOYBEAN PASTE(49.1F), SLICED TOMATOES(52.1F), MILK(54.3-54.5F), YOGURT(54.0F), CREAM CREAM(52.0F), BUTTER(66.4F) AND SOUR CREAM(57.0F) HELD AT IMPROPER TEMPERATURE. INSTRUCTED ALL COLD TCS FOOD MUST BE HELD AT 41F OR BELOW. CORRECTED ON SITE MANAGER VOLUNTARILY DISCARDED AND DENATURED FOOD VALUED AT $40 WEIGHING 17LBS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.(CONSOLIDATED WITH VIOLATION ABOVE)
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #25
CORRECTED
MINOR
Violation Details
CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: OBSERVED NO DISCLOSURE ON MENU STATING THAT ASTERISKED ANIMAL DERIVED FOODS ARE SERVED RAW, UNDERCOOKED, COOKED TO ORDER OR CONTAIN RAW OR UNDERCOOKED INGREDIENTS. INSTRUCTED TO ADD DISCLOSURE TO MENU STATING THAT ANIMAL DERIVED FOODS WITH AN ASTERISK ARE SERVED RAW, UNDERCOOKED, COOKED TO ORDER OR CONTAIN RAW OR UNDERCOOKED INGREDIENTS. CORRECTED DURING RECENT INSPECTION ON 10/23/25 OBSERVED DISCLOSURE ADDED TO MENU STATING THAT ASTERISKED ANIMAL DERIVED FOODS ARE SERVED UNDERCOOKED, COOKED TO ORDER OR CONTAIN RAW OR UNDERCOOKED INGREDIENTS. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED
Why This Matters
Dirty surfaces attract pests and can contaminate food indirectly.
Food Code Requirement
Non-food contact surfaces must be kept clean.
Specific Requirements
Clean as often as necessary; Remove grease and debris; Maintain equipment exteriors; Keep walls, ceilings, floors clean.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 4-601.11(C)
Violation #29
CORRECTED
CRITICAL
Violation Details
COMPLIANCE WITH VARIANCE/SPECIALIZED PROCESS/HACCP - Comments: OBSERVED NO VARIANCE/HACCP PLAN APPROVAL ON SITE FOR VACUUM PACKAGED TCS FOODS FOUND IN WALK IN FREEZER. CORRECTED ON SITE TWO CONTAINERS OF VACUUM PACKAGED FOOD VOLUNTARILY DISCARDED BY MANAGEMENT. CONTAINERS CONTAINED SHORT RIBS AND DUCK. FOODS DISCARDED BY MANAGEMENT VALUED AT $275 AND WEIGHING 50LBS. INSTRUCTED SITE NOT TO USE VACUUM SEAL MACHINE INFORMED SITE THAT TO USE SAID MACHINE, A HACCP PLAN/VARIANCE MUST BE OBTAINED BY CDPH. VACUUM SEALING MACHINE REMOVED FROM FACILITY DURING INSPECTION. INSTRUCTED SITE NOT TO USE MACHINE NOR VACUUM PACKAGING MATERIAL UNTIL HACCP PLAN/VARIANCE IS SUBMITTED TO CDPH AND APPROVAL GRANTED FROM CDPH. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Specialized processes without proper controls can create deadly toxins like botulism.
Food Code Requirement
Special processes require approved HACCP plans or variances.
Specific Requirements
Written HACCP plan for: Vacuum packaging; Sous vide; Smoking for preservation; Curing; Using additives. Plan must be approved by CDPH.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 8-201.14
Violation #32
MAJOR
Violation Details
VARIANCE OBTAINED FOR SPECIALIZED PROCESSING METHODS - Comments: OBSERVED FACILITY NOT MEETING COMPLIANCE WITH VARIANCE/SPECIALIZED PROCESS IN FACILITY NOTED REDUCED OXYGEN PACKAGING ALL STORED IN WALK IN FREEZER DURING TIME OF INSPECTION. INFORMED PERSON IN CHARGE THAT DOCUMENTATION AND PROCEDURES MUST BE SUBMITTED AND APPROVED BY CDPH BEFORE PERFORMING SUCH SPECIALIZED FOOD PROCESSES AND MUST BE MAINTAINED. UNIT REMOVED FROM FACILITY BEFORE CONCLUSION OF INSPECTION AND MANAGEMENT VOLUNTARILY DISCARDED AND DENATURED VACUUM PACKAGED FOOD VALUED AT $275 AND WEIGHING 50LBS. PRIORITY FOUNDATION VIOLATION. 7-38-005. CITATION COMBINED WITH VIOLATION #29
Why This Matters
Unapproved processes may lack critical safety controls.
Food Code Requirement
Variance required before conducting specialized food processes.
Specific Requirements
Submit application to CDPH; Include HACCP plan; Await approval before starting; Maintain all required records.
CDPH Food Code: Section 8-103.12
Violation #33
CORRECTED
MAJOR
Violation Details
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED TWO COLD HOLDING UNITS AT IMPROPER AMBIENT TEMPERATURES 52.7F AND 57.2F. OBSERVED TWO SMALL TWO DOOR COLDING UNITS AT IMPROPER AMBIENT TEMPERATURE IN MAIN KITCHEN AND IN RESTAURANT REAR PREP AREA. INSTRUCTED ALL COLD HOLDING UNITS MUST BE MAINTAINED AT 41F OR BELOW. CORRECTED ON SITE SMALL TWO DOOR COLD HOLDING UNIT IN RESTAURANT REAR PREP AREA AND SMALL TWO DOOR COLD HOLDING UNIT WITH TWO DOORS IN MAIN KITCHEN REMOVED FROM FACILITY AND DISCARDED BEFORE CONCLUSION OF INSPECTION. PRIORITY VIOLATION 7-38-005 CITATION ISSUED
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 4-601.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED OPENINGS AT LEFT AND RIGHT LOWER CORNERS OF DOCK DOORS IN ROOM WITH TRASH COMPACTOR. INSTRUCTED TO SEAL ALL OUTER OPENINGS TO PREVENT PEST ENTRANCE.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED OVER 40 SMALL FLIES IN FACILITY. OBSERVED SMALL FLY ACTIVITY IN SUCH AREAS AS MAIN KITCHEN DISHWASHING AREA, SMALL EQUIPMENT STORAGE ROOM AND RESTAURANT BAR. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY IN FACILITY AND CLEAN AFFECTED AREAS, RECOMMENDED LICENSED PEST CONTROL COMPANY SERVICE FACILITY ON OR AFTER 10/22/2025. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED NO LEFT AND RIGHT SPLASH GUARD ON RESTAURANT FRONT PREP AREA HANDWASHING SINK. INSTRUCTED TO INSTALL LEFT AND RIGHT SPLASH GUARDS ON HANDWASHING SINK IN RESTAURANT FRONT PREP AREA HANDWASHING SINK TO PREVENT CONTAMINATION OF PREP SURFACES, EQUIPMENT OR FOOD.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED NO LEFT AND RIGHT SPLASH GUARD ON RESTAURANT FRONT PREP AREA HANDWASHING SINK. INSTRUCTED TO INSTALL LEFT AND RIGHT SPLASH GUARDS ON HANDWASHING SINK IN RESTAURANT FRONT PREP AREA HANDWASHING SINK TO PREVENT CONTAMINATION OF PREP SURFACES, EQUIPMENT OR FOOD.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection