⚠️ Recent Failed Inspections ⚠️
FAIL Risk 1 (High)

POTBELLY SANDWICH WORKS Fails Health Inspection - Chicago Restaurant

POTBELLY SANDWICH WORKS 8300 S HOLLAND RD, CHICAGO 60620 Restaurant
March 7, 2024 Canvass License #1892176
13
Total Violations
5
Critical
1
Major
7
Minor

Violations Cited by Chicago Health Inspector

13
Violation #3
CRITICAL
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: OBSERVED NO SIGNED EMPLOYEES HEALTH POLICIES FOR ALL EMPLOYEES MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-010)(CITATION ISSUED)
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
Violation #10
CRITICAL
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND DRYING DEVICE AT SOUTH TOILET ROOM HAND SINK PAPER TOWELS WERE PROVIDED DURING INSPECTION MUST PROVIDE AND MAINTAIN AT ALL TIMES.(PRIORITY FOUNDATION 7-38-030(C)(CITATION ISSUED)(COS)
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
Violation #10
CRITICAL
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED SLOW DRAINS AT BOTH HAND SINKS IN PREP AREAS MUST REPAIR AND MAINTAIN.
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
Violation #36
MINOR
THERMOMETERS PROVIDED & ACCURATE - Comments: OBSERVED SOME PREP COOLERS MISSING INTERIOR THERMOMETERS MUST PROVIDE AND MAINTAIN.
Inadequate lighting prevents detection of contamination and pests.
Adequate protected lighting required in all areas.
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
Violation #37
MAJOR
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: MUST LABEL FOOD STORAGE CONTAINERS (SHAKERS AND SQUEEZE BOTTLES) WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
Missing allergen labeling can cause severe allergic reactions.
All food properly labeled with required information.
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
Violation #38
CRITICAL
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED A GAP AT FRONT DOUBLE DOORS ALONG BOTTOM LEFT INTERIOR CORNER OF RIGHT SIDE DOOR MUST MAKE TIGHT FITTING.
Pests spread numerous diseases through contamination.
No pests or animals allowed in facility.
No evidence of pests; No live animals except service animals; Effective pest control program.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON REAR 2- DOOR REACH IN COOLER,1- DOOR PREP COOLER OF ONLINE ORDER SIDE.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #48
CRITICAL
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: OBSERVED 3-COMPARTMENT SINK FLOOR DRAIN BACKING UP AND OVERFLOWING WITH WATER AND POOLING ON TO FLOOR WHEN WATER IS RELEASED FROM SINK AND A FOUL SMELLING ODOR MUST REPAIR AND MAINTAIN.(PRIORITY FOUNDATION 7-38-025)(CITATION ISSUED)
Cannot verify sanitization without test strips, risking contaminated equipment.
Warewashing facilities must be properly equipped and supplied.
3-compartment sink or dishwasher; Test strips for sanitizer; Thermometers for water temperature; Adequate drainboards; Proper detergents.
Violation #49
MINOR
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: MUST CLEAN FOOD DEBRIS BUILD UP FROM ALL PREP & REACH IN COOLERS, PREP TABLES,BOTH TOASTER CARTS,COUNTER TOP UNDER SODA MACHINE,WALK IN COOLER-SHELVING UNITS,POP SLEEVES AND FAN GUARD COVERS.
Accumulated soil attracts pests and harbors bacteria.
All surfaces must be kept clean.
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST GROUT FLOOR IN BOTH FRONT AND REAR PREP/DISH WASHING AREAS.MUST REPAIR OR REPLACE LOOSE THRESHOLD AT ENTRY TO WALK IN FREEZER.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN EXCESSIVE FOOD DEBRIS BUILD UP ON FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES INCLUDING WALK IN COOLER & FREEZER INCLUDING ALL FLOOR DRAINS.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN DUST BUILD UP FROM UPPER WALLS IN DINING AREA ABOVE SERVING LINE.MUST CLEAN FOOD SPLATTER FROM WALLS IN PREP/DISH WASHING AREAS.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN DUST BUILD UP FROM UPPER WALLS IN DINING AREA ABOVE SERVING LINE.MUST CLEAN FOOD SPLATTER FROM WALLS IN PREP/DISH WASHING AREAS.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections