FAIL
Risk 1 (High)
POTBELLY SANDWICH WORKS Fails Health Inspection - Chicago Restaurant
March 8, 2021
Complaint
License #1841496
8
Total Violations
3
Critical
2
Major
3
Minor
Violations Cited by Chicago Health Inspector
8
Violation #23
CRITICAL
Violation Details
PROPER DATE MARKING AND DISPOSITION - Comments: OBSERVED THE FOLLOWING PREPARED TCS FOODS NOT PROPERLY DATE LABELED WITH AN EXPIRATION DATE. FOODS NOTED WITH PREPARATION DATES ONLY. ALL PREPARED ON SITE, STORED IN BULK AND HELD LONGER THAN 24 HOURS. FOODS SUCH AS SLICED TURKEY, SLICED TOMATOES, SLICED CHICKEN, CHICKEN SALAD. INSTRUCTED ALL TCS PREPARED FOODS HELD LONGER THAN 24 HOURS MUST HAVE AN EXPIRATION NO LONGER THAN 7 DAYS. ALL FOODS DISCARDED. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Inadequate reheating fails to kill bacteria that grew during storage.
Food Code Requirement
Foods must be reheated to 165°F within 2 hours.
Specific Requirements
Reheat to 165°F within 2 hours; Use proper equipment (not hot holding units); Discard if not reaching temperature in time.
CDPH Food Code: Section 3-403.11
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: MISSING INTERNAL THERMOMETER INSIDE THE DELI MEAT COOLER AT ORDERING WINDOW. MUST REPLACE.
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: NO PEST CONTROL LOG BOOK AVAILABLE DURING THE INSPECTION FOR REVIEW. INSTRUCTED TO PROVIDE A PEST CONTROL LOG BOOK WITH ALL REQUIRED DOCUMENTATION FOR REVIEW. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED AT THIS TIME.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #41
MAJOR
Violation Details
WIPING CLOTHS: PROPERLY USED & STORED - Comments: NOTED WIPING CLOTH BEING STORED ON THE SPLASH GUARD OF THE REAR HAND WASHING SINK. WIPING CLOTHS MUST BE HELD IN A CLEAN CONTAINER WITH A SANITIZING SOLUTION BETWEEN USE.
Why This Matters
Contaminated cloths spread bacteria across multiple surfaces.
Food Code Requirement
Wiping cloths must be properly sanitized and stored.
Specific Requirements
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
CDPH Food Code: Section 3-304.14
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: EXTREMELY DIRTY INTERIOR OF THE MOP SINK. MUST CLEAN AND MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED EXCESSIVE AMOUNTS FOOD DEBRIS, POTBELLY FOOD WASTE CONTAINERS SUCH AS USED CUPS, ICE CREAM GALLON, POTBELLY PAPER FOOD BAGS,SOILED PLASTIC GLOVES. PLASTIC BAGS OF GARBAGE ON GROUNDS UNDER AND AROUND OUTSIDE WASTE CONTAINER. NEIGHBORING WASTE CONTAINERS ALL OVERFLOWING WITH BAGS OF GARBAGE. INSTRUCTED TO REMOVE ALL DEBRIS FROM SURROUNDING GROUNDS, CLEAN AND MAINTAIN OUTSIDE GARBAGE AREA. PRIORITY FOUNDATION VIOLATION 7-38-020(B) CITATION ISSUED.
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED WALLS IN THE FOLLOWING AREAS IN POOR REPAIR WITH CHIPPING PLASTER, PEELING PAINT: AT THE REAR PREP TABLE/SLICER AREA, AT THE MOP SINK AREA. INSTRUCTED TO REPAIR TO BE SMOOTH AND CLEANABLE.----MISSING CEILING TILE ABOVE THE ENTRANCE TO THE WALK-IN COOLER. MUST REPLACE.----MUST NOT USE CARDBOARD AS MATTING FOR FLOORS INSIDE THE WALK-IN COOLER.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED WALLS IN THE FOLLOWING AREAS IN POOR REPAIR WITH CHIPPING PLASTER, PEELING PAINT: AT THE REAR PREP TABLE/SLICER AREA, AT THE MOP SINK AREA. INSTRUCTED TO REPAIR TO BE SMOOTH AND CLEANABLE.----MISSING CEILING TILE ABOVE THE ENTRANCE TO THE WALK-IN COOLER. MUST REPLACE.----MUST NOT USE CARDBOARD AS MATTING FOR FLOORS INSIDE THE WALK-IN COOLER.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection