FAIL
Risk 1 (High)
POTBELLY SANDWICH WORKS Fails Health Inspection - Chicago Restaurant
November 15, 2019
Canvass
License #2093242
10
Total Violations
3
Critical
2
Major
5
Minor
Violations Cited by Chicago Health Inspector
10
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: - MUST INSTALL A HANDWASH SINK IN THE DISHWASHING ROOM. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED. -
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: - OBSERVED BULK FOOD ITEMS (SUGAR, OIL, ETC) STORED OUT OF ORIGINAL CONTAINER AND WITHOUT IDENTIFYING LABELS. MUST PROVIDE. -
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: - OBSERVED EVIDENCE OF PEST ACTIVITY ON SITE AT TIME OF INSPECTION. OBSERVED APPROX 40 FRUIT FRIES ON THE CEILING, WALLS, AND EQUIPMENT IN THE REAR PREP AREA AND THE DISHWASH/STORAGE ROOM. MUST REMOVE ALL PEST ACTIVITY ON SITE, DETAIL CLEAN, AND SANITIZE ALL AFFECTED AREAS, AND MAINTAIN. RECOMMENDED TO CONTACT PEST CONTROL PROVIDER FOR FURTHER SERVICE AND INSTRUCTION. PRIORITY FOUNDATION VIOLATION#:7-38-020(a). CITATION ISSUED. -
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #41
MAJOR
Violation Details
WIPING CLOTHS: PROPERLY USED & STORED - Comments: - OBSERVED DIRTY RAGS STORED INSIDE THE MOP SINK. MUST REMOVE AND STORE RAGS IN A DESIGNATED AREA THAT IS IN A CLEAN, DRY LOCATION AND AWAY FROM POTENTIAL SOURCES OF CONTAMINATION. -
Why This Matters
Contaminated cloths spread bacteria across multiple surfaces.
Food Code Requirement
Wiping cloths must be properly sanitized and stored.
Specific Requirements
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
CDPH Food Code: Section 3-304.14
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: - OBSERVED AN EXCESSIVE ACCUMULATION OF DIRTY WATER AND DEBRIS BUILDUP ENCRUSTED INSIDE THE MOP SINK. MUST DETAIL CLEAN AND MAINTAIN CLEANLINESS. -
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: - OBSERVED A LEAK COMING FROM THE BOTTOM PIPE OF THE 3 COMPARTMENT SINK. OBSERVED A LEAK COMING FROM UNDERNEATH THE SODA MACHINE IN THE DINING AREA. OBSERVED A LEAK COMING FROM THE PIPE OF THE HANDWASH SINK IN THE REAR PREP AREA. MUST REPAIR ALL LEAKS AND MAINTAIN. -
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: - OBSERVED AN EXCESSIVE ACCUMULATION OF CARDBOARD BOXES AND ARTICLES THROUGHOUT THE REAR DISHWASH/STORAGE AREA. MUST REMOVE ALL ARTICLES THAT ARE UNNECESSARY TO THE OPERATION, AND MAINTAIN PREMISE. -
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: - OBSERVED AN EXCESSIVE ACCUMULATION OF DIRT, FOOD DEBRIS, TRASH, AND STANDING WATER ON THE FLOOR UNDER THE COUNTERS, SHELVING, SINKS, AND EQUIPMENT THROUGHOUT FACILITY. MUST REMOVE ALL DIRT, FOOD DEBRIS, TRASH, AND STANDING WATER, DETAIL CLEAN AREAS AND MAINTAIN CLEANLINESS. -
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: - OBSERVED THE MOPS, BROOMS, DUST PANS, AND BUCKETS STORED INSIDE THE MOP SINK. MUST REMOVE AND STORE ALL MOPS, BROOMS, DUST PANS, AND OTHER EQUIPMENT 6" OFF THE FLOOR AND IN A CLEAN, DRY LOCATION AWAY FROM POTENTIAL SOURCES OF CONTAMINATION. -
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: - OBSERVED THE MOPS, BROOMS, DUST PANS, AND BUCKETS STORED INSIDE THE MOP SINK. MUST REMOVE AND STORE ALL MOPS, BROOMS, DUST PANS, AND OTHER EQUIPMENT 6" OFF THE FLOOR AND IN A CLEAN, DRY LOCATION AWAY FROM POTENTIAL SOURCES OF CONTAMINATION. -
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection