FAIL
Risk 1 (High)
POTBELLY SANDWICH WORKS Fails Health Inspection - Chicago Restaurant
May 8, 2015
Complaint
License #2099528
6
Total Violations
5
Critical
1
Minor
Violations Cited by Chicago Health Inspector
6
Violation #3
CRITICAL
Violation Details
POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE - Comments: DURING INSPECION FOUND APPROXIMATELY 6LBS(VALUE $30.00) OF CHICKEN SALAD AT 60F AND 52F RESPECTIVELY IN A COLD HOLDING UNIT WHICH WAS MAINTAINING 40F AND BELOW. MANAGEMENT VOLUNTARILY DISCARDED PRODUCT. INSTRUCTED MANAGEMENT THAT COLD FOODS MUST ALWAYS BE AT 40F.CDI.
Why This Matters
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
Food Code Requirement
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Specific Requirements
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
CDPH Food Code: Section 2-201.11 - 2-201.13
Violation #9
CRITICAL
Violation Details
WATER SOURCE: SAFE, HOT & COLD UNDER CITY PRESSURE - Comments: DURING INSPECTION FOUDN NO HOT WATER ON PREMISES AT 845AM. MANAGER CALLED PLUMBER AT 905AM. HOT WATER TEMPERATURE AT THE HAND SINKS WAS 70F.PLUMBER ARRIVED AT 1015AM. AT 1115AM PLUMBER REPAIRED THE MIXING VALVE AND ALL HAND SINKS NOW HAVE HOT WATER AT 85F. CDI.
Why This Matters
Contaminated water spreads waterborne diseases. Insufficient hot water prevents proper sanitization.
Food Code Requirement
Potable water supply must be adequate, protected, and properly heated.
Specific Requirements
Water from approved public system; Sufficient pressure for all operations; Hot water minimum 120°F at fixtures, 180°F for high-temp dishwashers; Backflow prevention installed; No cross-connections.
CDPH Food Code: Section 5-101.11, 5-103.11
Violation #12
CRITICAL
Violation Details
HAND WASHING FACILITIES: WITH SOAP AND SANITARY HAND DRYING DEVICES, CONVENIENT AND ACCESSIBLE TO FOOD PREP AREA - Comments: DURING INSPECTION FOUND 2 REAR EXPOSED HAND SINKS OBSTRUCTED (ONE WITH A TALL LARGE CASE OF BREAD IN FRONT OF IT AND THE ONE BY THE 3-COMP SINK HAD A SANITIZER BUCKET INSIDE OF IT WITH NO PAPER TOWELS AND/OR SOAP. INSTRUCTED THAT EXPOSED HAND SINKS MUST ALWAYS HAVE SOAP,PAPER TOWELS AND MUST NEVER BE OBSTRUCTED AND MUST BE EASILY ACCESSIBLE. CDI.
Why This Matters
Missing supplies prevent proper handwashing, forcing inadequate cleaning that spreads pathogens.
Food Code Requirement
All handwashing sinks must have soap and hand drying provisions.
Specific Requirements
Soap in dispensers at each sink; Paper towels in dispensers or air dryers; Supplies maintained during all hours; Waste receptacles if paper towels used.
CDPH Food Code: Section 6-301.11, 6-301.12
Violation #18
CRITICAL
Violation Details
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS - Comments: DURING INSPECTION FOUND APPROXIMATELY 20 SMALL FLIES IN THE REAR AREA BY THE 3-COMP SINK ON WALLS. MUST CLEAN AND SANITIZE WALLS. RECOMMENDED ADDITIONAL PEST CONTROL SERVICE.
Why This Matters
Unprotected openings allow pest entry, leading to contamination of food and surfaces.
Food Code Requirement
Building openings must be protected against pest entry.
Specific Requirements
Doors tight-fitting and self-closing; Windows screened; Openings sealed; Pest control log maintained; Regular monitoring; Professional service when needed.
CDPH Food Code: Section 6-202.15, 6-501.111
Violation #34
MINOR
Violation Details
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: MUST MAINTAIN FLOORS DRY AT ALL TIMES. FOUND VARIOUS PUDDLES OF WATER UNDER THE REAR EXPOSED HAND SINK AND UNDER THE 3-COMP SINK AREA IN THE BACK AND ALSO UNDER THE 2DR FREEZER.MUST MAINTAIN FLOORS DRY AT ALL TIMES TO PREVENT PEST BREEDING. ALSO FOUND DEBRI AND GRIME BUILD UP AT THE SAME AREAS STATED ABOVE. MUST REGROUT FLOOR IN FRONT OF THE MOP SINK IN THE REAR AREA SO AS TO BE SMOOTH AND EASILY CLEANABLE.
Why This Matters
Damaged floors harbor bacteria and create safety hazards.
Food Code Requirement
Floors must be smooth, cleanable, and maintained.
Specific Requirements
Smooth, non-porous in food areas; Properly sloped to drains; Coving at wall junctures; Kept clean; Good repair.
CDPH Food Code: Section 6-201.13
Violation #34
MINOR
Violation Details
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: MUST MAINTAIN FLOORS DRY AT ALL TIMES. FOUND VARIOUS PUDDLES OF WATER UNDER THE REAR EXPOSED HAND SINK AND UNDER THE 3-COMP SINK AREA IN THE BACK AND ALSO UNDER THE 2DR FREEZER.MUST MAINTAIN FLOORS DRY AT ALL TIMES TO PREVENT PEST BREEDING. ALSO FOUND DEBRI AND GRIME BUILD UP AT THE SAME AREAS STATED ABOVE. MUST REGROUT FLOOR IN FRONT OF THE MOP SINK IN THE REAR AREA SO AS TO BE SMOOTH AND EASILY CLEANABLE.
Why This Matters
Damaged floors harbor bacteria and create safety hazards.
Food Code Requirement
Floors must be smooth, cleanable, and maintained.
Specific Requirements
Smooth, non-porous in food areas; Properly sloped to drains; Coving at wall junctures; Kept clean; Good repair.
CDPH Food Code: Section 6-201.13
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection