⚠️ Recent Failed Inspections ⚠️
PASS W/ CONDITIONS Risk 1 (High)

POTBELLY SANDWICH SHOP Gets Conditional Pass on Health Inspection - Chicago Restaurant

POTBELLY SANDWICH SHOP 1018 S CANAL ST, CHICAGO 60607 Restaurant
November 6, 2025 Canvass License #2333086
6
Total Violations
4
Critical
2
Major

Violations Cited by Chicago Health Inspector

6
Violation #3
CRITICAL
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: OBSERVED NO WRITTEN AND VERIFIABLE EMPLOYEE HEALTH POLICY ON THE PREMISES. MANAGEMENT INSTRUCTED TO PROVIDE SIGNED EMPLOYEE HEALTH POLICIES FOR EACH FOOD HANDLING EMPLOYEE. PRIORITY FOUNDATION VIOLATION 7-38-010. CITATION ISSUED.
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
Violation #21
CRITICAL
PROPER HOT HOLDING TEMPERATURES - Comments: OBSERVED MEATBALLS IN THE STEAM TABLE WITH A TEMPERATURE OF 131F. MANAGEMENT INSTRUCTED TO MAINTAIN ALL HOT TCS FOODS ABOVE 135F. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.
Temperatures above 41°F allow rapid bacterial multiplication, doubling every 20 minutes.
Cold foods must be held at 41°F or below.
Maintain 41°F or below; Check temperatures regularly; Properly functioning refrigeration; Thermometers in all units; Keep doors closed.
Violation #22
CRITICAL
PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED COLD TCS FOODS STORED AT IMPROPER TEMPERATURES INSIDE OF THE 1-DOOR SANDWICH PREP COOLER. OBSERVED TURKEY AT 47F, CUT TOMATOES AT 46F, AND SHREDDED LETTUCE AT 51F. MANAGEMENT INSTRUCTED TO MAINTAIN ALL COLD TCS FOODS BELOW 41F. PRIORITY VIOLATION 7-38-005. SEE VIOLATION #21 ABOVE FOR CITATION.
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Hot foods must be held at 135°F or above.
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
Violation #33
MAJOR
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED THE 1-DOOR SANDWICH CONDIMENT COOLER WITH AN AIR TEMPERATURE OF 48F. THE COOLER HELD TCS FOODS SUCH AS CUT TOMATOES AND SHREDDED LETTUCE. MANAGEMENT INSTRUCTED TO REPAIR AND MAINTAIN THE COOLER WITH AN AIR TEMPERATURE BELOW 41F. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.
Dirty equipment harbors bacteria and attracts pests.
All equipment and utensils must be clean and properly maintained.
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
Violation #58
MAJOR
ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED THE CERTIFIED FOOD MANAGER WITHOUT AN ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST SHOW PROOF OF ALLERGEN TRAINING.
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food allergen training required for certified managers.
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
Violation #58
MAJOR
ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED THE CERTIFIED FOOD MANAGER WITHOUT AN ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST SHOW PROOF OF ALLERGEN TRAINING.
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food allergen training required for certified managers.
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections