⚠️ Recent Failed Inspections ⚠️
PASS W/ CONDITIONS Risk 1 (High)

POTBELLY SANDWICH SHOP Gets Conditional Pass on Health Inspection - Chicago Restaurant

POTBELLY SANDWICH SHOP 900 W NORTH AVE, CHICAGO 60642 Restaurant
July 28, 2025 Complaint License #2709216
4
Total Violations
2
Critical
2
Minor

Violations Cited by Chicago Health Inspector

4
Violation #2
CRITICAL
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: No certified food service manager on site while handling and serving TCS foods ( deli meat, meat balls, etc.), instructed to obtain. Priority foundation violation 7-38-012.
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
Violation #21
CRITICAL
PROPER HOT HOLDING TEMPERATURES - Comments: Found 5 lbs of cooked beef meatballs held in a steam table at 54.3�F; the steam table was not turned on. Instructed to hold Hot TCS foods at 135�F or higher. Priority violation 7-38-005. Item discarded valued at $20.
Temperatures above 41°F allow rapid bacterial multiplication, doubling every 20 minutes.
Cold foods must be held at 41°F or below.
Maintain 41°F or below; Check temperatures regularly; Properly functioning refrigeration; Thermometers in all units; Keep doors closed.
Violation #40
MINOR
PERSONAL CLEANLINESS - Comments: Food handler not wearing hair restraints, Instructed to wear.
Poor personal hygiene transfers contaminants to food.
Food handlers must maintain personal cleanliness.
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.
Violation #40
MINOR
PERSONAL CLEANLINESS - Comments: Food handler not wearing hair restraints, Instructed to wear.
Poor personal hygiene transfers contaminants to food.
Food handlers must maintain personal cleanliness.
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections