FAIL
Risk 1 (High)
POPEYES Fails Health Inspection - Chicago Restaurant
August 29, 2024
Complaint
License #2906744
10
Total Violations
2
Critical
2
Major
6
Minor
1
Corrected On Site
Violations Cited by Chicago Health Inspector
10
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: NO PAPER TOWELS ARE PROVIDED AT HANDWASHING SINKS IN PREP AREAS. TWO OF THE PAPER TOWEL DISPENSERS ARE NOT IN WORKING CONDITION (UNABLE TO DISPENSE PAPER). THE HANDWASHING SINK BY THE THREE-COMPARTMENT SINK NO PAPER TOWELS PROVIDED, WHICH WAS PROVIDED AFTER MY REQUEST AT SAID SINK. INSTRUCTED TO REPAIR AND PROVIDE PAPER TOWELS AT OTHER SINKS. PRIORITY FOUNDATION VIOLATION:7-38-030(C)
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: WE OBSERVED APPROX 10 HOUSE FLIES ON SITE:REAR PREP,STORAGE AND RAW PREP CHICKEN AREA. INSTRUCTED TO REMOVE AND SANITIZE ALL SURFACE AT MENTIONED AREA.PRIORITY FOUNDATION VIOLATION: 7-38-020(A)CITATION ISSUED
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: BROKEN RELEASE KNOB INSIDE WALK-IN COOLER NOT ABLE TO RELEASE WALK-IN COOLER DOOR FROM INSIDE.MUST REPLACE SAID KNOB. BROKEN RUBBER GASKET AT WALKI-IN FREEZER DOOR,INSTRUCTED TO REPLACE.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: EXCESS ICE BUILD-UP AT CONDENSER UNIT INSIDE THE WALK-IN FREEZER, .INSTRUCTED TO REPAIR.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: ACCUMULATED GREASE AND FOOD DEBRIS ON WALLS, UTILITY CONNECTIONS AND EQUIPMENT SURFACES BEHIND COOKING LINE.MUST CLEAN AND MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: SOME DEBRIS ON FLOOR UNDER SHELVES IN STORAGE AREA. WALLS BEHIND THE SHELVES IN STORAGE AREA WITH SPLATTERED FOOD.ENCRUSTED ON WALLS. EXCESS GREASE ON FLOOR BEHIND AND UNDER COOKING EQUIPMENT
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #56
MINOR
Violation Details
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: BROKEN PROTECTIVE LIGHT SHIELD IN DISHROOM,REPLACE.
Why This Matters
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Food Code Requirement
Proper ventilation and lighting required throughout.
Specific Requirements
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
CDPH Food Code: Section 6-303.11, 6-304.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: NO FOOD HANDLER TRAINING CERTIFICATE PROVIDED ON SITE,INSTRUCTED TO PROVIDE
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Violation #58
MAJOR
Violation Details
ALLERGEN TRAINING AS REQUIRED - Comments: NO ALLERGEN TRAINING CERTIFICATES PROVIDED ON SITE. INSTRUCTED TO PROVIDE FOR ALL CERTIFIED FOOD SERVICE MANAGERS
Why This Matters
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food Code Requirement
Food allergen training required for certified managers.
Specific Requirements
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
CDPH Food Code: Section 2-103.11
Violation #58
MAJOR
Violation Details
ALLERGEN TRAINING AS REQUIRED - Comments: NO ALLERGEN TRAINING CERTIFICATES PROVIDED ON SITE. INSTRUCTED TO PROVIDE FOR ALL CERTIFIED FOOD SERVICE MANAGERS
Why This Matters
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food Code Requirement
Food allergen training required for certified managers.
Specific Requirements
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
CDPH Food Code: Section 2-103.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection