FAIL
Risk 1 (High)
POPEYES Fails Health Inspection - Chicago Restaurant
January 17, 2024
Complaint
License #2906744
12
Total Violations
7
Critical
4
Major
1
Minor
1
Corrected On Site
Violations Cited by Chicago Health Inspector
12
Violation #1
CRITICAL
Violation Details
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: PERSON IN CHARGE AT THE TIME OF INSPECTION DOES NOT HAVE A CITY OF CHICAGO SANITATION CERTIFICATE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
Why This Matters
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
Food Code Requirement
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Specific Requirements
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
CDPH Food Code: Section 2-102.11, 2-102.12
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NO ORIGINAL AND VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE POSTED NOR PROVIDED ON SITE FOR PRESENT MANAGER ON DUTY. INSTRUCTED TO PROVIDE. A LEAST ONE CERTIFIED FOOD MANAGER MUST BE ON SITE WHEN FOOD IS HANDLED. PRIORITY FOUNDATION: 7-38-012, CITATION ISSUED.
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #16
CORRECTED
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: NO SANITIZING SOLUTION PROVIDED AT THREE COMPARTMENT SINK, 0PPM. BAG OF SOLUTION ALMOST EMPTY AND NOT INSTALLED AT WALL PUMP THAT DISPENSE SANITIZING SOLUTION. UTENISL BEING WASHED AND RINSED ONLY, NOT SANITIZED. MANAGER CORRECTED ISSUE BY PROVIDING NEW BAG OF SANITIZER SOLUTION AND INSTALL IT TO SAID PUMP. PRIORITY VIOLATION 7-38-005, CITATION ISSUED.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #21
CRITICAL
Violation Details
PROPER HOT HOLDING TEMPERATURES - Comments: FOUND COOKED CHICKEN STORED UNDER THE LAMP AT FRONT HOT HOLDING UNIT AT TEMP OF 126.4F; 127.2F AND 129F. AT PRESENT TIME FOOD WAS SERVED TO CUSTOMERS. FOOD DISCARDED AND DENATURED. PRIORITY VIOLATION: 7-38-005. CONSOLIDATED WITH BELOW CITATIONS. POUNDS 27, VALUE $63.
Why This Matters
Temperatures above 41°F allow rapid bacterial multiplication, doubling every 20 minutes.
Food Code Requirement
Cold foods must be held at 41°F or below.
Specific Requirements
Maintain 41°F or below; Check temperatures regularly; Properly functioning refrigeration; Thermometers in all units; Keep doors closed.
CDPH Food Code: Section 3-501.16(A)(2)
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: COLD TCS FOODS AT IMPROPER TEMPERATURE: RAW CHICKEN AT TEMP OF 47.7F TO 51.3F; RAW MARINATED CHICKEN AT 48.5F. PRE-PACKAGED DICED CABBAGE AT TEMP OF 54F. CHEDDAR CHEESE 48.4F, RICE 49.5F FOODS MENTIONED WERE STORED INSIDE THE WALK-COOLER AND WALK-IN FREEZER. FOOD DISCARDED AND DENATURED. POUNDS 900, VALUE $2300. PRIORITY VIOLATION:7-38-005, CITATION ISSUED.
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #33
MAJOR
Violation Details
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: FOUND WALK-IN COOLER AT AIR TEMP 50F TO 53.6F, AND WALK-IN FREEZER AT AIR TEMP OF 55F. WALK-IN COOLER MUST MAINTAIN AIR TEMP OF 41F AND BELOW. WALK-IN FREEZER 0F AND BELOW. INSTRUCTED TO REPAIR ISSUES. PRIORITY VIOLATION: 7-38-005, CITATION ISSUED. REPAIRMEN ARRIVED ON SITE AND WERE ABLE TO MAKE REPAIRS. COOLER TMEPERATURE 39.8, FREEZER TEMP 16.0F BY 3PM.
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
CDPH Food Code: Section 4-601.11
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: LEAKING FAUCET AT TWO COMPARTMENT SINK. LEVER UNDER WASH COMPARTMETN OF 3 COMPARTMENT SINK LEAKING. SMALL LEAK AT SANITIZER COMPARTMENT OF 3 COMPARTMENT SINK. WATER LEAKING ON FLOOR. REPAIR ALL LEAK ISSUES.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: NO VISIBLE BACKFLOW PREVENTION DEVICES FOR WATER LINES TO BUNN TEA BREWING AND HOT WATER DISPENSING EQUIPMENT. MUST INSTALLL VISIBLE BACKFLOW PREVENTION DEVICES FOR EQUIPMENT.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #52
MAJOR
Violation Details
SEWAGE & WASTE WATER PROPERLY DISPOSED - Comments: WE OBSERVED WASTEWATER OVERFLOWING FROM FLOOR DRAIN ONTO FLOOR, UNDER THE COMPARTMENT SINK IN DISHROOM. INSTRUCTED TO REPAIR ISSUES. PRIORITY VIOLATION:7-38-030(C), CITATION ISSUED. REPAIRMAN ARRIVED DURING INSPECTION AND REPAIRED PLUMBING VIOLATION.
Why This Matters
Improper disposal contaminates environment and attracts pests.
Food Code Requirement
All waste water must be properly disposed.
Specific Requirements
Discharge to approved sewer; No dumping outside; Grease trap maintained; No floor draining to exterior.
CDPH Food Code: Section 5-402.11
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: A COVER IS NEEDED AT RECEPTACLE INSIDE THE WOMEN'S WASHROOM.INSTRUCTED TO PROVIDE.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: FOUND GARBAGE AREA NOT MAINTAINED.EMPTY BUCKETS, BROOMS, WOOD PANELS,EMPTY BOXES AND VENT PIPE. OBSERVED WASTE OIL CONTAINER HALF UNCOVERED AND WITH BROKEN LID. FULL OF WASTE COOKING OIL. OBSERVED RAT DROOPING ON TOP WOOD SHEET IN FRONT OF WASTE OIL CONTAINER. MUST CLEAN UP AND REMOVE ITEMS MENTIONED, ALSO TO CALL COMPANY TO REMOVE OIL CONTAINER IF NO LONGER NEEDED. PRIORITY FOUNDATION VIOLATION:7-38-020(B)CITATION ISSUED.
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: FOUND GARBAGE AREA NOT MAINTAINED.EMPTY BUCKETS, BROOMS, WOOD PANELS,EMPTY BOXES AND VENT PIPE. OBSERVED WASTE OIL CONTAINER HALF UNCOVERED AND WITH BROKEN LID. FULL OF WASTE COOKING OIL. OBSERVED RAT DROOPING ON TOP WOOD SHEET IN FRONT OF WASTE OIL CONTAINER. MUST CLEAN UP AND REMOVE ITEMS MENTIONED, ALSO TO CALL COMPANY TO REMOVE OIL CONTAINER IF NO LONGER NEEDED. PRIORITY FOUNDATION VIOLATION:7-38-020(B)CITATION ISSUED.
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection