FAIL
Risk 1 (High)
POPEYE'S#835 Fails Health Inspection - Chicago Restaurant
August 23, 2022
Complaint Re-Inspection
License #2594633
14
Total Violations
6
Critical
2
Major
6
Minor
1
Corrected On Site
Violations Cited by Chicago Health Inspector
14
Violation #1
CRITICAL
Violation Details
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: OBSERVED NO CERTIFIED MANAGER ON SITE.
Why This Matters
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
Food Code Requirement
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Specific Requirements
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
CDPH Food Code: Section 2-102.11, 2-102.12
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED MANAGER ON SITE WITHOUT CITY OF CHICAGO FOOD SERVICE MANAGER CERTIFICATION WHILE TCS FOODS ARE BEING PREPARED AND SERVED. (CHICKEN, SHRIMP, POTAOTES, GRAVY) INSTRUCTED TO OBTAIN AND PROVIDE ON SITE AS FACILITY SHOULD ALWAYS OPERATE WITH A CITY OF CHICAGO FOOD SERVICE MANAGER ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED.
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED ICE SCOOP IN REAR NEAR ICE MACHINE WITH A STANDING WATER AND A HEAVY ACCUMULATION OF A DARK SUBSTANCE FLOATING IN WATER. INSTRUCTED TO CLEAN AND SANITIZE AS A MEANS OF PREVENTING CONTAMINATION OF ICE USED FOR CONSUMPTION.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: OBSERVED LARGE BULK CONTAINERS IN REAR PREP AREA NOT PROPERLY LABELED WITH LEGIBLE NAMES ON CONTAINERS. INSTRUCTED TO PROVIDE PROPER LABELS ON ALL CONTAINERS.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED EVIDENCE OF INSECT ACTIVITY. OBSERVED APPROX 15-20 LARGE FLIES IN THE REAR PREP AREA WHERE THE STEAM TABLE IS LOCATED AND IN THE FRONT FOOD SERVICE AREA INSTRUCTED TO CONTACT PEST CONTROL AND HAVE A SERVICE PRIOR TO REINSPECTION WITH A SERVICE LOG SHEET. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED THE METAL SHELVING THROUGHOUT THE FACILITY WITH A HEAVY BUILD UP OF DIRT AND FOOD DEBRIS ON ALL THE SHELVINGS AS WELL AS THE COUNTERS IN ALL PREP,DISH WASHING AREA AND FOOD SERVICE AREAS AND FRONT CUSTOMER SERVICE COUNTER. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN ALL AREAS AS A MEANS OF PREVENTING POSSIBLE PEST AND OR INSECT HARBORING.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED WIRE RACKS IN WALK IN COOLER BADLY RUSTED AND UNCLEANABLE HEAVILY SOILED. OBSERVED THE SODA MACHINE WITH A BUILD UP OF DIRT, DUST AND BADLY SOILED DISPENDERS INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED A LEAK AT THE BASE OF THE SANITIZER DISPENSER WHEN TURNED ON. THE SANITIZER RUNS INTO THE DISH WASHING SINK. INSTRUCTED TO REPAIR AND MAINTAIN.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: OBSERVED NO SELF CLOSING DEVICE ON THE STAFFF TOILET ROOM DOOR LOCATED IN THE REAR. INSTRUCTED TO PROVIDE AND MAINTAIN AS DOOR SHOULD BE ABLE TO CLOSE TO PREVENT STAFF FROM CROSS CONTAMINATION AFTER WASHING HANDS.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED THE WALLS, FLOORS AND CEILINGS THROUGHOUT THE FOOD SERVICE AREA WITH A HEAVY BUILD UP OF GREASE, DIRT, FOOD DEBRIS, STAINS AND FOOD SPLATTER. THE REAR DISH WASHING AREA, THE MIDDLE PREP AREA WHERE THE STEAM TABLE UNIT AND THE FRONT FOOD SERVICE AREA WHERE CHICKEN IS PREPARED AND THE FRONT CUSTOMER COUNTER AREA. ALL AREAS MUST BE CLEANED AND MAINTAINED. OBSERVED THE FLOOR TILES WITH MISSING GROUT AND LOOSE TILES WITH STANDING WATER REPAIR AS NEEDED. INSTRUCTED TO CLEAN AND MAINTAIN ALL AREAS.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED THE WALL COVING UNDER THE WIRE RACK ALONG THE WALL IN THE DISH WASHING AREA COMING LOOSE FROM THE WALL WITH DISH WARE STUCK BETWEEN IT ALSO OBSERVED THE TILE UNDER THE DRIVE THRU WINDOW NEEDS TO BE RESEALED INSTRUCTED TO CLEAN, REPAIR AND MAINTAIN AREA.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #56
MINOR
Violation Details
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED THE LIGHT COVERING MISSING FROM THE WALK IN FREEZER AND THE OVERHEAD LIGHTS OVER THE THREE COMPARTMENT SINK AND THE LIGHT IN FRONT OF THE WALK IN COOLER. INSTRUCTED TO REPLACE AND MAINTAIN ALL.
Why This Matters
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Food Code Requirement
Proper ventilation and lighting required throughout.
Specific Requirements
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
CDPH Food Code: Section 6-303.11, 6-304.11
Violation #56
MINOR
Violation Details
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED A HEAVY BUILD UP OF GREASE, STAINS AND FOOD DEBRIS ON THE HOOD VENTILATION SYSTEM AND FILTERS. INSTRUCTED TO CLEAN AND MAINTAIN ALL.
Why This Matters
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Food Code Requirement
Proper ventilation and lighting required throughout.
Specific Requirements
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
CDPH Food Code: Section 6-303.11, 6-304.11
Violation #56
MINOR
Violation Details
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED A HEAVY BUILD UP OF GREASE, STAINS AND FOOD DEBRIS ON THE HOOD VENTILATION SYSTEM AND FILTERS. INSTRUCTED TO CLEAN AND MAINTAIN ALL.
Why This Matters
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Food Code Requirement
Proper ventilation and lighting required throughout.
Specific Requirements
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
CDPH Food Code: Section 6-303.11, 6-304.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection