FAIL
Risk 1 (High)
POPEYE'S #815 Fails Health Inspection - Chicago Restaurant
March 7, 2024
Complaint
License #2489026
12
Total Violations
7
Critical
1
Major
4
Minor
Violations Cited by Chicago Health Inspector
12
Violation #1
CRITICAL
Violation Details
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: 2-101.11 OBSERVED THE PERSON IN CHARGE AT THE BEGINNING OF THE INSPECTION WITHOUT A CITY OF CHICAGO FOOD SERVICE SANTIATION MANAGER'S CERTIFICATE. INSTRUCTED ALL PERSONS IN CHARGE MUST OBTAIN A CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER'S CERTIFICATE AND BE ON SITE AT ALL TIMES. PRIORITY FOUNDATION. CITATION ISSUED UNDER VIOLATION #2.
Why This Matters
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
Food Code Requirement
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Specific Requirements
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
CDPH Food Code: Section 2-102.11, 2-102.12
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: 2-101.11 OBSERVED NO CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER ON SITE NOR AN ORIGINAL/VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER'S CERTIFICATE POSTED WHILE TCS FOODS (CHICKEN, RICE) ARE BEING PREPARED HANDLED AND SERVED TO THE PUBLIC. INSTRUCTED A CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER MUST BE ON SITE AT ALL TIMES AND AN ORIGINAL/VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER'S CERTIFICATE MUST BE POSTED AT ALL TIMES THE FACILITY IS OPEN, OPERATING AND SERVING THE PUBLIC. PRIORITY FOUNDATION. CITATION ISSUED 7-38-012.
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: 5-205.11 OBSERVED THE ONLY HAND WASHING SINK IN THE FOOD PREP AREA NOT ACCESSIBLE WITH A FOOD CONTAINER STORED INSIDE OF THE BASIN OF THE HAND WASHING SINK. INSTRUCTED TO REMOVE AND NEVER STORE ANYTHING INSIDE OF THE HAND WASHING SINK BASIN. HAND WASHING SINK MUST BE ACCESSIBLE AT ALL TIMES FOR PROPER HAND WASHING. PRIORITY FOUNDATION. CITATION ISSUED 7-38-030(C).
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: 5-202.12(A) OBSERVED INADEQUATE HOT WATER AT THE HAND WASHING SINK IN THE FOOD PREP AREA (95F) AND THE HAND WASHING SINK IN THE TOILET ROOM (RANGING FROM 83.8F-86F) DURING THE INSPECTION. INSTRUCTED TO REPAIR AND MAINTAIN AN ADEQUATE HOT WATER TEMPERATURE OF 100F AT ALL HAND WASHING SINKS AT ALL TIMES. PRIORITY VIOLATION. CITATION ISSUED 7-38-030(C).
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: 4-501.114 OBSERVED INADEQUATE SANITIZING AND 0 PPM OF QUATERNARY AMMONIUM IN THE SANITIZING COMPARTMENT OF THE 3-COMPARTMENT SINK DURING THE INSPECTION. INSTRUCTED TO ALWAYS MAINTAIN ADEQUATE SANITIZING CONCENTRATION AT THE 3-COMPARTMENT SINK AT ALL TIMES. THE 3-COMPARTMENT SINK IS SET UP TO WASH, RINSE, AND SANITIZE ALL UTENSILS AND EQUIPMENT. PRIORITY VIOLATION. CITATION ISSUED 7-38-025.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #28
CRITICAL
Violation Details
TOXIC SUBSTANCES PROPERLY IDENTIFIED, STORED, & USED - Comments: 7-202.12 OBSERVED THE FACILITY HANGING "HOT SHOT INSECT KILLING" DEVICES IN THE FOOD PREP AREA. INSTRUCTED TO DISCARD AND ONLY ALLOW PEST CONTROL TO ADMINISTER ALL PEST CONTROL DEVICES OR TOXINS. PRIORITY VIOLATION. CITATION ISSUED 7-38-015.
Why This Matters
Unpasteurized products can contain dangerous pathogens.
Food Code Requirement
Only pasteurized dairy and eggs in certain situations; no prohibited foods.
Specific Requirements
Pasteurized eggs for recipes not fully cooked; Pasteurized dairy products; No home-prepared foods.
CDPH Food Code: Section 3-401.11
Violation #40
MINOR
Violation Details
PERSONAL CLEANLINESS - Comments: 2-402.11 OBSERVED A FEMALE EMPLOYEE PREPARING FOODS WITHOUT AN ADEQUATE HAIR RESTRAINT. INSTRUCTED TO WEAR AN ADEQUATE HAIR RESTRAINT IN THE FOOD PREP AREA AT ALL TIMES.
Why This Matters
Poor personal hygiene transfers contaminants to food.
Food Code Requirement
Food handlers must maintain personal cleanliness.
Specific Requirements
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.
CDPH Food Code: Section 2-303.11
Violation #50
CRITICAL
Violation Details
HOT & COLD WATER AVAILABLE; ADEQUATE PRESSURE - Comments: 5-103.11(B) OBSERVED INADEQUATE HOT WATER AT THE 3-COMPARTMENT; AT THE BEGINNING OF THE INSPECTION, HOT WATER AT THE 3-COMPARTMENT SINK WAS ONLY REACHING 96F. INSTRUCTED TO MAINTAIN 110F AT ALL TIMES. BY THE END OF THE INSPECTION, BY THE TIME THE AREA SUPERVISOR ARRIVED, ADEQUATE HOT WATER WAS RESTORED TO THE 3-COMPARTMENT SINK. PRIORITY VIOLATION. CITATION ISSUED 7-38-030(C).
Why This Matters
Without proper water temperatures, cannot sanitize or clean properly.
Food Code Requirement
Adequate hot and cold running water required.
Specific Requirements
Hot water 120°F minimum at fixtures; Cold water available; Sufficient pressure; From approved source.
CDPH Food Code: Section 5-103.11
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: 5-501.15 OBSERVED THAT THE OUTSIDE GARBAGE DUMPSTER WAS NOT MAINTAINED, WITH EXCESSIVE OVERFLOWING GARBAGE AND GARBAGE SCATTERED ON THE GROUND AREA SURROUNDING THE OUTSIDE DUMPSTER. INSTRUCTED NEVER TO ALLOW GARBAGE TO OVERFLOW FROM THE OUTSIDE DUMPSTER AND NEVER ALLOW THE GARBAGE TO ACCUMULATE ON THE GROUND AREA SURROUNDING THE OUTSIDE DUMPSTER. PRIORITY FOUNDATION. CITATION ISSUED 7-38-020(B).
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.12 OBSERVED EXCESSIVE FLOUR, FOOD, GREASE, AND DIRT DEBRIS UNDER ALL COOKING UNITS, AROUND ALL REFRIGERATION UNITS, AND UNDER AND AROUND THE FRONT CUSTOMER COUNTER/FOOD PREP. INSTRUCTED TO CLEAN ALL.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.114 OBSERVED THE FACILITY STORING DIRTY DISHES ON THE FLOOR. INSTRUCTED TO ELEVATE EVERYTHING AT LEAST 6 INCHES FROM THE FLOOR AT ALL TIMES.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.114 OBSERVED THE FACILITY STORING DIRTY DISHES ON THE FLOOR. INSTRUCTED TO ELEVATE EVERYTHING AT LEAST 6 INCHES FROM THE FLOOR AT ALL TIMES.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection