FAIL
Risk 1 (High)
PITA EXPRESS LLC Fails Health Inspection - Chicago Restaurant
March 13, 2024
Complaint
License #2890634
15
Total Violations
5
Critical
5
Major
5
Minor
Violations Cited by Chicago Health Inspector
15
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: Observed no Certified Food Manager on site while TCS foods are prepared, handled, and/or served. (Handling beef, chicken, hummus) PIC provided a photo copy of certificate on phone. Physical and original copy must be present and posted as required. Priority foundation violation 7-38-012,citation issued.
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #3
CRITICAL
Violation Details
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: Observed no employee health policies on site at time of inspection. Discussed with manager to provide a signed health policy for each employee, and maintain as required. Priority foundation violation 7-38-010, citation issued.
Why This Matters
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
Food Code Requirement
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Specific Requirements
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
CDPH Food Code: Section 2-201.11 - 2-201.13
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: Observed no handwashing station in basement prep area. Observed evidence of food prep and storage in basement. Instructed manager to install a handwashing station or sink in basement by 3/20. Priority foundation violation 7-38-030(c).
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: Observed no paper towels present at front prep hand sink. Instructed manager to provide paper towels and maintain. Priority foundation violation 7-38-030(c). Consolidate with the above citation.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: Observed TCS foods (chicken, hummus, rice, cheese, diced tomatoes) in standing double door cooler in rear to be at improper cold holding temperature with chicken at 46.4 degrees, hummus as 46.3 degrees, tomatoes at 46.5 degrees, rice at 70.3 degrees, cheese at 45 degrees, and shishkabob at 46.4 degrees. Instructed manager to monitor and maintain all cold TCS foods at 41 degrees or colder at all times. Management voluntarily discarded and denatured approximately 50 lbs of food worth $300. Priority violation 7-38-005, citation issued.
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #33
MAJOR
Violation Details
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: Observed double door standing cooler in rear prep area with an ambient air temp of 48.2 degrees. Instructed management to repair and maintain the cooler at 41 degrees or colder at all times. Cooler is tagged "held for inspection" at this time, and manager is instructed not to use until repaired. (See comments below). Priority violation 7-38-005, citation issued.
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
CDPH Food Code: Section 4-601.11
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: Observed no thermometer present in clear glass doored cooler at front prep area. Instructed manager to provide an maintain a working thermometer in all coolers.
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: Observed bulk storage container without a label. Instructed to provide common name of contents to properly identify all items in establishment. (Salt, sugar, sesame, flour, etc.)
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: Observed multiple waste lines above three compartment sink as well as over prep tables in basement prep area of establishment. Waste lines from first floor handwashing sinks and 3 compartment sinks. Instructed to encase all waste water pipes to prevent from potential drips and sources of contamination over 3 compartment sink and any food prep and storage areas. Provide smooth and easily cleanable surface on ceiling over any food storage or prep areas. Priority foundation violation 7-38-005, citation issued.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: Observed dry storage and spices stored in basement beneath unfinished wood and open ceiling in basement. Provide smooth and easily cleanable surface on ceiling over any food storage or prep areas.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #44
MINOR
Violation Details
UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: Observed spoons, scoops, and utensils stored improperly in rear prep area storage rack. All utensils must be inverted when stored.
Why This Matters
Clutter harbors pests and prevents proper cleaning.
Food Code Requirement
Facility must be free of unnecessary items and litter.
Specific Requirements
Remove unnecessary equipment; No litter; Organized storage; No living quarters; Personal items in designated areas.
CDPH Food Code: Section 6-501.114
Violation #45
MINOR
Violation Details
SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: Observed single service items stored facing up in rear prep storage rack. All single service items must be stored inverted.
Why This Matters
Contaminated single-use items transfer pathogens to food and customers.
Food Code Requirement
Single-use items must be protected from contamination.
Specific Requirements
Store in original packaging; Protect from contamination; Handle by non-contact surfaces; Cannot reuse.
CDPH Food Code: Section 4-903.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: Observed exterior, sides, and gasket of glass door cooler in front prep area to have heavy accumulation of food residue and debris. Instructed manager to clean and regularly maintain area free of food residue and debris.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: Observed no food handler certificates provided on premises. Must show proof of training for all food handler employees.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: Observed no food handler certificates provided on premises. Must show proof of training for all food handler employees.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection