PASS
Risk 1 (High)
PALMER HOUSE HILTON Passes Health Inspection - Chicago Restaurant
PALMER HOUSE HILTON
(AKA: LOCKWOODS 1ST / BANQUETS 2ND-6TH)
17 E MONROE ST, CHICAGO 60603
Restaurant
May 9, 2024
Canvass
License #2713619
12
Total Violations
4
Critical
2
Major
6
Minor
Violations Cited by Chicago Health Inspector
12
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED HANDWASHING SINK AT THE POTTER'S BAR AREA MISSING HANDWASHING SIGNAGE. INSTRUCTED TO PROVIDE ADEQUATE HANDWASHING SIGNAGE TO ALL HANDWASHING SINKS AND MAINTAIN.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #35
MINOR
Violation Details
APPROVED THAWING METHODS USED - Comments: OBSERVED BEEF STOCK THAWING IN KITCHEN AREA 2-COMPARTMENT SINK NOT IN CONTACT WITH COOL, RUNNING WATER. INSTRUCTED TO THAW TCS FOODS USING APPROVED THAWING METHODS SUCH AS THAWING UNDER REFRIGERATION AND MAINTAIN.
Why This Matters
Damaged surfaces cannot be properly cleaned and may harbor pests.
Food Code Requirement
Walls and ceilings must be smooth, cleanable, and in good repair.
Specific Requirements
Smooth, washable surfaces in food areas; Light colored; No holes or cracks; Clean and maintained.
CDPH Food Code: Section 6-201.11
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED BULK DRY FOOD STORAGE CONTAINERS STORED BENEATH FIRE SUPPRESSION LINES IN THE MAIN KITCHEN AREA. INSTRUCTED TO RELOCATE BULK DRY FOOD STORAGE CONTAINERS FROM BENEATH FIRE SUPPRESSION LINES AND OTHER PROHIBITED AREAS.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #41
MAJOR
Violation Details
WIPING CLOTHS: PROPERLY USED & STORED - Comments: OBSERVED IN-USE WIPING CLOTHS STORED IN WATER WITHOUT SANITIZER AT KITCHEN AREA 2-COMPARTMENT SINK. INSTRUCTED TO REMOVE FROM WATER AND STORE IN SANITIZER SOLUTION, OR MAINTAIN WIPING CLOTHS DRY FOR LEANING SPILLS.
Why This Matters
Contaminated cloths spread bacteria across multiple surfaces.
Food Code Requirement
Wiping cloths must be properly sanitized and stored.
Specific Requirements
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
CDPH Food Code: Section 3-304.14
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED DRAWER HANDLE ON PREP COOLER AT MAIN KITCHEN LINE TO BE MISSING AND DRAWER IN POOR REPAIR. FOUND TOP-SLIDING DOOR HANDLE OF BEER COOLER AT LOBBY BAR AREA TO BE COVERED IN SOILED TAPE AND IN POOR REPAIR. INSTRUCTED TO REPAIR OR REPLACE DRAWER COOLER AND BEER COOLER HANDLES AND MAINTAIN ALL EQUIPMENT IN GOOD REPAIR.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED ALUMINUM FOIL USED TO LINE NONFOOD-CONTACT SURFACES OF MINIATURE CONVECTION OVEN IN THE MAIN KITCHEN AREA. INSTRUCTED TO REMOVE ALUMINUM FOIL AND MAINTAIN NON-FOOD CONTACT SURFACES OF EQUIPMENT SMOOTH AND EASILY-CLEANABLE.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED LOBBY BAR AREA DUMP SINK FAUCET TO BE LEAKING, BUT FUNCTIONAL. INSTRUCTED TO REPAIR OR REPLACE DUMP SINK FAUCET PLUMBING AND MAINTAIN ALL PLUMBING FIXTURES IN GOOD REPAIR.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED BACKFLOW PREVENTION DEVICE PRESENT AT THE REAR KITCHEN AREA UTILITY SINK, BUT INSTALLED IN LOCATION THAT IS INACCESSIBLE FOR CLEANING OR SERVICE. INSTRUCTED TO RELOCATE BACKFLOW PREVENTION DEVICE SO THAT IT MAY BE EASILY SERVICED AND MAINTAINED.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED DRAIN WELL AND DRAIN GRATE BENEATH 2-COMPARTMENT SINK IN THE REAR KITCHEN AREA TO BE RUSTED AND NOT EASILY-CLEANABLE. INSTRUCTED TO REPAIR OR REPLACE DRAIN WELL AND GRATE AND MAINTAIN PLUMBING FIXTURE SMOOTH AND EASILY-CLEANABLE.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED CEILING THROUGHOUT MAIN AND REAR KITCHEN AREAS TO BE SOILED WITH FOOD DEBRIS AND DUST. FOUND CEILING AND WALLS IN KITCHEN WAREWASHING AREA NEAR CEILING INTAKE VENT TO BE HEAVILY SOILED WITH DUST. INSTRUCTED TO CLEAN FLOORS, WALLS, AND CEILINGS AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND DUST AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FLOOR AND WALL BEHIND LOW-TEMPERATURE DISH MACHINE IN THE LOBBY BAR AREA TO BE INACESSIBLE FOR CLEANING AND NOT EASILY-CLEANABLE. INSTRUCTED TO MAINTAIN PHYSICAL FACILITY SURFACES SMOOTH AND EASILY-CLEANABLE.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FLOOR AND WALL BEHIND LOW-TEMPERATURE DISH MACHINE IN THE LOBBY BAR AREA TO BE INACESSIBLE FOR CLEANING AND NOT EASILY-CLEANABLE. INSTRUCTED TO MAINTAIN PHYSICAL FACILITY SURFACES SMOOTH AND EASILY-CLEANABLE.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection