FAIL
Risk 1 (High)
PALMER HOUSE HILTON Fails Health Inspection - Chicago Restaurant
PALMER HOUSE HILTON
(AKA: LOCKWOODS 1ST / BANQUETS 2ND-6TH)
17 E MONROE ST, CHICAGO 60603
Restaurant
November 7, 2023
Canvass
License #2713619
5
Total Violations
2
Critical
2
Major
1
Minor
Violations Cited by Chicago Health Inspector
5
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: 4-501.114 OBSERVED A LOW TEMPERATURE DISH MACHINE, LOCATED BEHIND THE 1ST FLOOR BAR AREA, NOT PROPERLY SANITIZING AT 0PPM OF CHLORINE DURING THE INSPECTION. INSTRUCTED TO REPAIR AND ALWAYS MAINTAIN 50PPM-100PPM OF CHLORINE SANITIZING CONCENTRATION AT ALL TIMES. SAID LT DISH MACHINE TAGGED AND HELD FOR INSPECTION AND MAY NOT BE USED. PRIORITY VIOLATION. CITATION ISSUED 7-38-025.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #25
MINOR
Violation Details
CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: 3-603.11 OBSERVED NO CONSUMER ADVISORY DISCLOSURE FOR ITEMS THAT CAN BE ORDERED UNDERCOOKED OR RAW ON THE LUNCH AND DINNER MENUS SUCH AS; AVOCADO TOAST W/EGG, GRILLED SALMON, BURGERS AND NEW YORK STRIP STEAK. INSTRUCTED TO PROVIDE A CONSUMER ADVISORY DISCLOSURE FOR ALL ITEMS THAT CAN BE ORDERED UNDERCOOKED OR RAW ON THE LUNCH AND DINNER MENUS. PRIORITY FOUNDATION 7-38-005.
Why This Matters
Dirty surfaces attract pests and can contaminate food indirectly.
Food Code Requirement
Non-food contact surfaces must be kept clean.
Specific Requirements
Clean as often as necessary; Remove grease and debris; Maintain equipment exteriors; Keep walls, ceilings, floors clean.
CDPH Food Code: Section 4-601.11(C)
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: 6-501.111 OBSERVED EVIDENCE OF LIVE INSECT ACTIVITY ON SITE, OBSERVED ABOUT 20 LIVE SMALL FLIES ON THE WALLS BEHIND THE 1ST FLOOR BAR AREA. INSTRUCTED TO ELIMINATE LIVE SMALL FLIES ACTIVITY, CLEAN AND SANITIZE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR A SERVICE. PRIORITY FOUNDATION. CITATION ISSUED UNDER INSPECTION REPORT #2584775.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: 3-303.11 OBSERVED ICE FOR HUMAN CONSUMPTION BEING USED AS A COOLANT AND PREPACKAGED DESSERTS STORED ON TOP OF THE ICE INSIDE OF AN ICE BIN BEHIND THE 1ST FLOOR BAR AREA. INSTRUCTED TO DISCARD AND NEVER USE ICE FOR HUMAN CONSUMPTION AS A COOLANT. MANAGER DISCARDED ICE DURING THE INSPECTION. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: 3-303.11 OBSERVED ICE FOR HUMAN CONSUMPTION BEING USED AS A COOLANT AND PREPACKAGED DESSERTS STORED ON TOP OF THE ICE INSIDE OF AN ICE BIN BEHIND THE 1ST FLOOR BAR AREA. INSTRUCTED TO DISCARD AND NEVER USE ICE FOR HUMAN CONSUMPTION AS A COOLANT. MANAGER DISCARDED ICE DURING THE INSPECTION. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection