FAIL
Risk 1 (High)
PALETERIA Y NEVERIA JUAREZ EXPRESS Fails Health Inspection - Chicago Restaurant
June 18, 2025
License
License #3031786
12
Total Violations
7
Critical
3
Major
2
Minor
Violations Cited by Chicago Health Inspector
12
Violation #1
CRITICAL
Violation Details
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: PIC WITHOUT CITY OF CHICAGO CERTIFIED MANAGER. INSTD TO OBTAIN AND MAINTAIN SAME
Why This Matters
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
Food Code Requirement
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Specific Requirements
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
CDPH Food Code: Section 2-102.11, 2-102.12
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: PIC WITHOUT CITY OF CHICAGO CERTIFIED MANAGER CERTIFICATE. INSTD TO OBTAIN AND MAINTAIN ORIGINAL CERTIFICATE ON SITE. PRIORITY FOUNDATION 7-38-010
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #3
CRITICAL
Violation Details
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: MISSING EMPLOYEE HEALTH POLICY ON SITE. INSTD TO PROVIDE AN EMPLOYEE ACKNOWLEDGED HEALTH POLICY AND MAINTAIN ON SITE. PRIORITY FOUNDATION 7-38-010
Why This Matters
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
Food Code Requirement
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Specific Requirements
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
CDPH Food Code: Section 2-201.11 - 2-201.13
Violation #5
CRITICAL
Violation Details
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: MISSING PROCEDURE AND SUPPLIES FOR VOMITING AND DIARRHEAL EVENTS. INSTD TO PROVIDE SUPPLIES AND PROCEDURE AND MAINTAIN ON SITE. PRIORITY FOUNDATION 7-38-005
Why This Matters
Vomit and diarrhea contain millions of viral particles. One incident can contaminate entire facility and cause outbreak affecting dozens.
Food Code Requirement
Written procedures required for cleaning bodily fluid events to prevent disease transmission.
Specific Requirements
Written procedure must address: Isolating contaminated area; Removing and discarding affected food; Using proper PPE; Cleaning and sanitizing with appropriate concentration; Proper disposal of contaminated materials.
CDPH Food Code: Section 2-501.11
Violation #11
MAJOR
Violation Details
FOOD OBTAINED FROM APPROVED SOURCE - Comments: UNKNOWN SOURCE PALETAS OR HAND PACKED ICE CREAM THAT WILL BE ON MENU AND OFFERED FOR SALE. INSTD TO PROVIDE APPROVED SOURCE (BUSINESS NAME, ADDRESS AND DOCUMENTATION THAT SOURCE IS APPROVED FROM STATE TO WHOLESALE). PALETAS MUST BE FULLY SEALED AND PROPERLY LABELED (DISTRIBUTOR, INGREDIENTS, ETC) 7-38-005(A) PRIORITY.
Why This Matters
Inadequate facilities lead to poor hygiene practices and potential fecal contamination.
Food Code Requirement
Sufficient, properly maintained toilet facilities required.
Specific Requirements
Adequate number for staff; Convenient location; Self-closing doors; Toilet paper; Covered waste receptacles; Maintained clean; Proper ventilation.
CDPH Food Code: Section 5-203.11, 6-302.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: NO SANITZER ON SITE. INSTD TO OBTAIN AND MAINTAIN ON SITE AT ALL TIMES. PRIORITY VIOLATION 7-38-005
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #33
MAJOR
Violation Details
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: NO REFRIGERATION/FREEZERS ON SITE. INSTD TO HAVE ON AND ABLE TO MAINTAIN PROPER TEMPERATURES (41F OR BELOW, FROZEN 32F OR BELOW) PRIORITY VIOLATION 7-38-005
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
CDPH Food Code: Section 4-601.11
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: MISSING FOOD TEMPERATURE MEASURING DEVICE. INSTD TO PROVIDE AND MAINTAIN ON SITE (COLD AND HOT TEMPERATURES) PRIORITY FOUNDATION 7-38-030(C)
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: MISSING PEST CONTROL LOGBOOK AND PROOF OF SERVICE FOR NEW D/B/A. INSTD TO PROVIDE SAME AND MAINTAIN, (SERVICE REPORTS, PEST CONTROL LICENSE NUMBER, ETC). PRIORITY FOUNDATION 7-38-020(C)
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #48
CRITICAL
Violation Details
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: MISSING SANITIZING TESTING DEVICE. INSTD TO OBTAIN SANITIZING TESTING DEVICE FOR SANITZER TO BE USED ON SITE AND MAINTAIN. PRIORITY FOUNDATION 7-38-005
Why This Matters
Cannot verify sanitization without test strips, risking contaminated equipment.
Food Code Requirement
Warewashing facilities must be properly equipped and supplied.
Specific Requirements
3-compartment sink or dishwasher; Test strips for sanitizer; Thermometers for water temperature; Adequate drainboards; Proper detergents.
CDPH Food Code: Section 4-302.14
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: NO COMMERCIAL GARBAGE DISPOSAL SERVICE. INSTD TO OBTAIN AND MAINTAIN SAME. PRIORITY FOUNDATION 7-38-020(B)
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: NO COMMERCIAL GARBAGE DISPOSAL SERVICE. INSTD TO OBTAIN AND MAINTAIN SAME. PRIORITY FOUNDATION 7-38-020(B)
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection