⚠️ Recent Failed Inspections ⚠️
FAIL Risk 1 (High)

MAISON MARCEL Fails Health Inspection - Chicago Restaurant

MAISON MARCEL 3114 N BROADWAY, CHICAGO 60657 Restaurant
May 5, 2022 Complaint License #2523375
13
Total Violations
5
Critical
5
Major
3
Minor
1
Corrected On Site

Violations Cited by Chicago Health Inspector

13
Violation #1
CRITICAL
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: NO PERSON IN CHARGE WAS PRESENT AT THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION. NO CITATION WAS ISSUED.
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
Violation #2
CRITICAL
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NOTED NO CERTIFIED FOOD MANAGER ON DUTY WITH THE CITY OF CHICAGO FOOD SERVICE CERTIFICATE ON-SITE WHILE TCS FOODS (RICE, CHICKEN SOUPS ETC.) WERE BEING PREPARED AND SERVED. THE CERTIFIED FOOD MANAGER WITH THE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST BE PRESENT AT ALL TIMES TCS FOODS PREPARED AND SERVED, PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
Violation #6
CRITICAL
PROPER EATING, TASTING, DRINKING, OR TOBACCO USE - Comments: NOTED EMPLOYEES DRINKING AND PREPARING FOOD IN THE KITCHEN PREP AREA. INSTRUCTED MANAGEMENT TO PROVIDE A DESIGNATED AREA FOR EMPLOYEES TO DRINK, EAT, AND NOT AT THE PREP AREAS.
Hands are #1 vehicle for pathogen transfer. Bare hand contact with ready-to-eat foods causes majority of foodborne outbreaks.
Proper handwashing and no bare hand contact with ready-to-eat foods.
Wash hands for 20 seconds with soap and warm water; Use utensils, deli tissue, or gloves for ready-to-eat foods; Wash hands after restroom, handling raw foods, touching face/hair, and between tasks.
Violation #8
CRITICAL
HANDS CLEAN & PROPERLY WASHED - Comments: NOTED EMPLOYEE WHILE WEARING GLOVES - I USED THE WIPE CLOTH TO WIPE THE PREP TABLE IN THE KITCHEN - TOOK DIRTY DISHES TO THE DISHWASHING SINK - FILLED TO SANITIZING BUCKET WITH WATER AND SANITIZING DETERGENT, THEN BACK TO THE PREP TABLE TO CONTINUE PREPPING, THEN FINALLY REMOVING GLOVES BUT NOT WASHING HANDS. ANOTHER EMPLOYEE -WIPE THE NOSE WITH GLOVES ON -WENT TO THE WALK-IN COOLER AND PROCEEDED TO SERVE LETTUCE ON A CUSTOMER'S PLATE, ALL WITHOUT CHANGING GLOVES OR WASHING HANDS. INSTRUCTED MANAGEMENT THAT GLOVES MUST BE CHANGED AND HANDS WASHED WHEN MOVING FROM ONE PREP AREA TO ANOTHER AREA AND WHEN CHANGING TASKS DURING PREPPING. PRIORITY VIOLATION #7-38-010. CITATION ISSUED.
Improper sanitization fails to kill pathogens, allowing contaminated equipment to spread illness throughout facility.
Sanitizing solutions and rinse water must meet specific requirements for effectiveness.
Chemical sanitizers: Chlorine 50-100 ppm, Quaternary ammonium 200-400 ppm, Iodine 12.5-25 ppm; Hot water: 171°F for 30 seconds or 180°F at dish surface; Test strips required; Proper contact time.
Violation #23
CRITICAL
PROPER DATE MARKING AND DISPOSITION - Comments: NOTED THE FOLLOWING TEMPERATURE CONTROLLED FOR SAFETY FOOD ITEMS INSIDE WALK-IN COOLER AND REFRIGERATION UNITS WITH A USED BY DATE OF 5/2/2022. BEEF BURGER, MORTADELLA, MOZERELLA CHEESE, AND ONION SOUP. INSTRUCTED MANAGEMENT THAT TCS FOOD ITEMS MUST BE DISCARDED 7 DAYS AFTER PREPARING WITH DAY OF PREPARATION AS DAY ONE. PRIORITY FOUNDATION VIOLATION#7-38-005(A). CITATION ISSUED TODAY.
Inadequate reheating fails to kill bacteria that grew during storage.
Foods must be reheated to 165°F within 2 hours.
Reheat to 165°F within 2 hours; Use proper equipment (not hot holding units); Discard if not reaching temperature in time.
Violation #37
MAJOR
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: NOTED ASSORTED FOOD ITEMS INSIDE REFRIGERATION UNITS NOT PROPERLY LABELED. INSTRUCTED TO PROPERLY LABEL ALL FOOD ITEMS WITH PRODUCT NAMES, INCLUDING BULK FOOD CONTAINERS.
Missing allergen labeling can cause severe allergic reactions.
All food properly labeled with required information.
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
Violation #39
MAJOR
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: FOOD CONTAINERS ARE STORED ON THE FLOOR INSIDE AND WALK-IN COOLER/FREEZERS. MUST PROVIDE PROPER, RAISED SHELVING TO STORE FOOD CONTAINERS 6" OFF THE FLOOR.
Contamination during preparation is a leading cause of foodborne illness.
Prevent contamination during all food handling.
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
Violation #39
MAJOR
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: SEE VIOLATION #60
Contamination during preparation is a leading cause of foodborne illness.
Prevent contamination during all food handling.
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
Violation #43
MINOR
IN-USE UTENSILS: PROPERLY STORED - Comments: NOTED SERVING PLATES ON SHELVES AT THE KITCHEN PREP AREA NOT PROPERLY STORED. INSTRUCTED TO INVERT ALL SERVING PLATES TO PREVENT DUST ACCUMULATION.
Improper storage contaminates utensils between uses.
In-use utensils must be properly stored between uses.
Store in food with handle out; On clean surface; In running water; In water at 135°F or above.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: INSTRUCTED TO CLEAN AND MAINTAIN FLOORS, ESPECIALLY IN THE FRONT PREP AREA WITH COFFEE BEAN SEEDS AND DIRT.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #56
MINOR
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: NOTED HEAVY DIRT AND GREASE ACCUMULATION INSIDE, ON PIPES/CONDUITS, AND EDGES OF THE EXHAUST HOOD AND FILTERS ABOVE COOKING EQUIPMENT. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN HOOD, FILTERS, AND PIPES/CONDUITS.
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Proper ventilation and lighting required throughout.
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
Violation #58
MAJOR
ALLERGEN TRAINING AS REQUIRED - Comments: NOTED NO CERTIFIED FOOD MANAGERS ON DUTY AND NO ALLERGEN TRAINING CERTIFICATION. INSTRUCTED MANAGEMENT THAT ALL FOOD SERVICE MANAGERS ARE REQUIRED TO HAVE THE ALLERGEN TRAINING CERTIFICATION.
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food allergen training required for certified managers.
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
Violation #58
MAJOR
ALLERGEN TRAINING AS REQUIRED - Comments: NOTED NO CERTIFIED FOOD MANAGERS ON DUTY AND NO ALLERGEN TRAINING CERTIFICATION. INSTRUCTED MANAGEMENT THAT ALL FOOD SERVICE MANAGERS ARE REQUIRED TO HAVE THE ALLERGEN TRAINING CERTIFICATION.
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food allergen training required for certified managers.
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections