FAIL
Risk 1 (High)
MAISON MARCEL Fails Health Inspection - Chicago Restaurant
August 16, 2021
Complaint
License #2523375
22
Total Violations
9
Critical
5
Major
8
Minor
1
Corrected On Site
Violations Cited by Chicago Health Inspector
22
Violation #3
CRITICAL
Violation Details
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE FOR ALL EMPLOYEES. MUST PROVIDE FOR ALL EMPLOYEES. PRIORITY FOUNDATION VIOLATION.
Why This Matters
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
Food Code Requirement
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Specific Requirements
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
CDPH Food Code: Section 2-201.11 - 2-201.13
Violation #5
CRITICAL
Violation Details
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: NO WRITTEN CLEANING PROCEDURE FOR A VOMIT/DIARRHEA EVENT OF ANY REQUIRED EQUIPMENT. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION.
Why This Matters
Vomit and diarrhea contain millions of viral particles. One incident can contaminate entire facility and cause outbreak affecting dozens.
Food Code Requirement
Written procedures required for cleaning bodily fluid events to prevent disease transmission.
Specific Requirements
Written procedure must address: Isolating contaminated area; Removing and discarding affected food; Using proper PPE; Cleaning and sanitizing with appropriate concentration; Proper disposal of contaminated materials.
CDPH Food Code: Section 2-501.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED THE KITCHEN PREP AND DISHWASHING HAND WASHING SINK NOT ACCESSIBLE FOR USE. SINK COMPLETELY BLOCKED BY METAL RACK SHELVING BEING USED FOR CLEAN DISH STORAGE AND A METAL FOOD CART HOLDING ASSORTED FOOD ITEMS. INSTRUCTED TO PERMANENTLY REMOVE SHELVING AND FOOD RACK TO MAKE THE HAND WASHING SINK ACCESSIBLE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C) CITATION ISSUED.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: NO PAPER TOWELS ARE LOCATED AT THE INACCESSIBLE HANDWASHING SINK IN THE KITCHEN PREP/DISHWASHING AREA. MUST PROVIDE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED THE LOW-TEMPERATURE CHLORINE CHEMICAL DISHWASHING MACHINE NOT DISPENSING SANITIZER WHILE DISHES WERE BEING WASHED?0 PPM CHLORINE AFTER SEVERAL ATTEMPTS. ALSO NOTED WAS THE THREE-COMPARTMENT SINK NOT PROPERLY SET TO WASH, RINSE AND SANITIZE WHILE POTS/PANS AND LARGE UTENSILS WERE BEING WASHED. THE SINK WAS SET TO WASH AND RINSE ONLY, WITH NO SANITIZING COMPARTMENT. INSTRUCTED TO PROPERLY SET THE THREE-COMPARTMENT SINK WITH THE ATTACHED QUATERNARY CHEMICAL SANITIZER TO WASH, RINSE AND SANITIZE ALL DISHES. MACHINE TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED, C.D.P.H CONTACTED FOR RE-INSPECTION AND TAG REMOVAL. PRIORITY VIOLATION 7-38-025 CITATION ISSUED.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #25
MINOR
Violation Details
CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: MENU DOES NOT DISCLOSE AND INFORM CONSUMERS OF THE SPECIFIC MENU ITEMS THAT ARE RAW OR UNDERCOOKED AND A POTENTIAL HAZARD OF CONSUMING SUCH FOOD. MUST PROVIDE A CONSUMER ADVISORY ON ALL MENUS THAT DISCLOSES AND REMINDS CONSUMERS OF ITEMS SUCH A S EGGS. PRIORITY FOUNDATION VIOLATION.
Why This Matters
Dirty surfaces attract pests and can contaminate food indirectly.
Food Code Requirement
Non-food contact surfaces must be kept clean.
Specific Requirements
Clean as often as necessary; Remove grease and debris; Maintain equipment exteriors; Keep walls, ceilings, floors clean.
CDPH Food Code: Section 4-601.11(C)
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: NO INTERNAL THERMOMETERS ARE LOCATED IN ALL FRONT PREP COOLERS. MUST PROVIDE.
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: ALL BULK FOOD CONTAINERS MUST BE LABELED WITH THE PRODUCT COMMON NAME.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: NO CURRENT PEST CONTROL SERVICE REPORT ON THE PREMISES. LAST PEST SERVICE REPORT DATED 2-26-20. MUST HAVE A LICENSED PEST CONTROL CO. SERVICE ESTABLISHMENT AND PROVIDE A CURRENT SERVICE REPORT AND UPDATED LOGBOOK WITH ALL REQUIRED DOCUMENTATION. PRIORITY FOUNDATION VIOLATION.NO CITATION ISSUED
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED OVER 100 SMALL FLIES THROUGHOUT THE FACILITY IN ALL PREP AREAS, AT DISHWASHING AREAS, IN WASHROOMS, AND DINING ROOM. INSTRUCTED TO HAVE A LICENSED PEST CONTROL CO. SERVICE ESTABLISHMENT FOR FLIES AND ELIMINATE ALL FLY ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: INSTRUCTED TO INSTALL SPLASH GUARDS ON BOTH SIDES OF THE FRONT PREP HAND WASHING SINK BETWEEN THE SINK AND FOOD PREP/STORAGE AREA.----ALL FOODS MUST BE STORED ELEVATED FROM THE FLOORS IN THE KITCHEN PREP, WALK-IN COOLER, AND WALK-IN FREEZER.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #40
MINOR
Violation Details
PERSONAL CLEANLINESS - Comments: ALL FOOD HANDLERS IN FOOD PREP AREAS MUST WEAR EFFECTIVE HAIR RESTRAINTS.
Why This Matters
Poor personal hygiene transfers contaminants to food.
Food Code Requirement
Food handlers must maintain personal cleanliness.
Specific Requirements
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.
CDPH Food Code: Section 2-303.11
Violation #41
MAJOR
Violation Details
WIPING CLOTHS: PROPERLY USED & STORED - Comments: ALL IN-USE WIPING CLOTHS IN ALL PREP AREAS MUST BE HELD IN A CONTAINER WITH A SANITIZING SOLUTION BETWEEN USE.
Why This Matters
Contaminated cloths spread bacteria across multiple surfaces.
Food Code Requirement
Wiping cloths must be properly sanitized and stored.
Specific Requirements
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
CDPH Food Code: Section 3-304.14
Violation #43
MINOR
Violation Details
IN-USE UTENSILS: PROPERLY STORED - Comments: ICE SCOOPS AT BOTH ICE MACHINES WERE NOTED TO BE IMPROPERLY STORED INSIDE THE ICE WITH HANDLES INSIDE THE ICE. MUST PROPERLY STORE IN A CLEAN CONTAINER.
Why This Matters
Improper storage contaminates utensils between uses.
Food Code Requirement
In-use utensils must be properly stored between uses.
Specific Requirements
Store in food with handle out; On clean surface; In running water; In water at 135°F or above.
CDPH Food Code: Section 3-304.12
Violation #45
MINOR
Violation Details
SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: ALL ITEMS STORED THROUGHOUT THE STORAGE ROOM MUST BE ELEVATED AND ORGANIZED FROM THE FLOORS.
Why This Matters
Contaminated single-use items transfer pathogens to food and customers.
Food Code Requirement
Single-use items must be protected from contamination.
Specific Requirements
Store in original packaging; Protect from contamination; Handle by non-contact surfaces; Cannot reuse.
CDPH Food Code: Section 4-903.11
Violation #48
CRITICAL
Violation Details
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: NO CHLORINE CHEMICAL TEST STRIPS ON-SITE TO MONITORING CHLORINE SANITIZER FOR THE CHLORINE CHEMICAL DISH MACHINE. NO QUATERNARY CHEMICAL TEST STRIPS ON-SITE TO MONITOR THE QUATERNARY SANITIZER ATTACHED TO THE THREE-COMPARTMENT SINK.MUST PROVIDE BOTH. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Cannot verify sanitization without test strips, risking contaminated equipment.
Food Code Requirement
Warewashing facilities must be properly equipped and supplied.
Specific Requirements
3-compartment sink or dishwasher; Test strips for sanitizer; Thermometers for water temperature; Adequate drainboards; Proper detergents.
CDPH Food Code: Section 4-302.14
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: THE FLOOR STAND MIXER WAS NOTED DIRTY WITH ENCRUSTED FOOD DEBRIS. MUST CLEAN AFTER EACH USE.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: I NOTED THE OUTSIDE REFUSE AREA WITH EXCESSIVE AMOUNTS OF PILED CARDBOARD BOXES. ALSO NOTED ARE ALL UNNECESSARY ITEMS SUCH AS UNUSED FURNITURE, PLASTIC CRATES, WOODEN BLOCKS. ALL MUST BE REMOVED TO PREVENT RODENT HARBORING.
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: CLEANING TOOLS, BROOMS IMPROPERLY STORED INSIDE AN EXTREMELY DIRTY UTILITY SERVICE SINK. MUST PROPERLY STORE CLEANING TOOLS.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: FLOORS THROUGHOUT THE FACILITY, UNDER AND BEHIND ALL EQUIPMENT, SINKS, BEHIND COOLERS, DISH MACHINE, PREP TABLES, WALK-IN COOLER, SHELVING IN ALL PREP AREAS FOUND WITH DIRT AND DEBRIS.DIRTY FLOOR DRAIN UNDER THE THREE COMPARTMENT SINK. MUST CLEAN AND MAINTAIN ALL.----RAW WOODEN SIDING ON THE FRONT PREP AREA PREP TABLE. MUST PAINT/SEAL TO BE SMOOTH AND CLEANABLE OR REMOVE.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #60
CORRECTED
MAJOR
Violation Details
PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATIONS FROM 6-17-21 REPORT #2373836 WERE NOT CORRECTED. #53- NOTED WASHROOMS ON-PREMISE WITH GARBAGE RECEPTACLES AND NO LIDS. INSTRUCTED TO PROVIDE TRASH CANS WITH LIDS AT ALL WOMEN WASHROOMS AND UNISEX WASHROOMS.#57- OBSERVED FOOD HANDLERS WITHOUT FOOD HANDLER CERTIFICATE. INSTRUCTED ALL FOOD HANDLERS MUST BE CERTIFIED WITH NAMES OF EMPLOYEES ON-PREMISES.PRIORITY FOUNDATION VIOLATION.#58-: NOTED NO CERTIFIED FOOD MANAGER ALLERGEN TRAINING CERTIFICATE ON-PREMISES. INSTRUCTED MANAGEMENT THAT ALL FOOD SERVICE MANAGERS ARE REQUIRED TO HAVE THE ALLERGEN TRAINING CERTIFICATION. PRIORITY FOUNDATION VIOLATION.
Why This Matters
Deviating from approved procedures removes critical safety controls.
Food Code Requirement
Must comply with all approved plans and procedures.
Specific Requirements
Follow approved plans; Maintain required records; Operate as permitted; No unauthorized changes.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 8-304.11
Violation #60
CORRECTED
MAJOR
Violation Details
PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATIONS FROM 6-17-21 REPORT #2373836 WERE NOT CORRECTED. #53- NOTED WASHROOMS ON-PREMISE WITH GARBAGE RECEPTACLES AND NO LIDS. INSTRUCTED TO PROVIDE TRASH CANS WITH LIDS AT ALL WOMEN WASHROOMS AND UNISEX WASHROOMS.#57- OBSERVED FOOD HANDLERS WITHOUT FOOD HANDLER CERTIFICATE. INSTRUCTED ALL FOOD HANDLERS MUST BE CERTIFIED WITH NAMES OF EMPLOYEES ON-PREMISES.PRIORITY FOUNDATION VIOLATION.#58-: NOTED NO CERTIFIED FOOD MANAGER ALLERGEN TRAINING CERTIFICATE ON-PREMISES. INSTRUCTED MANAGEMENT THAT ALL FOOD SERVICE MANAGERS ARE REQUIRED TO HAVE THE ALLERGEN TRAINING CERTIFICATION. PRIORITY FOUNDATION VIOLATION.
Why This Matters
Deviating from approved procedures removes critical safety controls.
Food Code Requirement
Must comply with all approved plans and procedures.
Specific Requirements
Follow approved plans; Maintain required records; Operate as permitted; No unauthorized changes.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 8-304.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection