⚠️ Recent Failed Inspections ⚠️
FAIL Risk 1 (High)

HYATT HOUSE Fails Health Inspection - Chicago Restaurant

HYATT HOUSE 105 N MAY ST BLDG, CHICAGO 60607 Restaurant
November 4, 2025 Canvass License #2658169
13
Total Violations
8
Critical
3
Major
2
Minor

Violations Cited by Chicago Health Inspector

13
Violation #2
CRITICAL
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED NO CITY OF CHICAGO FOOD SANITATION CERTIFICATE POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WITH A VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
Violation #3
CRITICAL
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON THE PREMISES. MANAGEMENT INSTRUCTED TO HAVE A SIGNED COPY FOR EACH FOOD HANDLING EMPLOYEE. PRIORITY FOUNDATION VIOLATION 7-38-010. CITATION ISSUED.
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
Violation #10
CRITICAL
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED TWO EXPOSED HAND WASHING SINKS IN THE FOOD PREP AREA BOTH WITH A HOT WATER TEMPERATURE ABOVE 120F. THE COLD WATER HANDLES WERE NOT PROVIDING COLD WATER TO THE HAND WASHING SINKS. MANAGEMENT INSTRUCTED THAT ALL HAND WASHING SINKS MUST PROVIDE HOT AND COLD RUNNING WATER. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION ISSUED.
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
Violation #10
CRITICAL
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND SOAP PROVIDED AT ONE OF THE EXPOSED HAND WASHING SINKS IN THE FOOD PREP AREA. MANAGEMENT INSTRUCTED TO PROVIDE HAND SOAP AT ALL HAND WASHING SINKS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C). SEE VIOLATION #10 ABOVE FOR CITATION.
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
Violation #16
CRITICAL
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED THE HIGH TEMPERATURE DISHWASHING MACHINE IN THE FOOD PREP AREA NOT OPERATIONAL. THE MACHINE WOULD NOT FUNCTION IN AUTO MODE AND WHEN SWITCHED TO MANUAL MODE, NEVER SWITCHED FROM WASH TO RINSE CYCLE. MANAGEMENT INSTRUCTED TO REPAIR THE DISH WASHING MACHINE SO THAT A FINAL RINSE TEMPERATURE ABOVE 180F IS REACHED. PRIORITY VIOLATION 7-38-025.
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
All food contact surfaces must be properly cleaned and sanitized.
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
Violation #38
CRITICAL
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED APPROX. 40 LIVE SMALL FLYING INSECTS IN THE FOOD PREP AREA AND BAR AREA ON THE WALLS AND CEILINGS AND AROUND THE FOUNTAIN DRINK NOZZLES. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
Pests spread numerous diseases through contamination.
No pests or animals allowed in facility.
No evidence of pests; No live animals except service animals; Effective pest control program.
Violation #48
CRITICAL
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR TO MEASURE THE SURFACE TEMPERATURE OF UTENSILS INSIDE OF THE HIGH TEMPERATURE DISH WASHING MACHINES. MANAGEMENT INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED.
Cannot verify sanitization without test strips, risking contaminated equipment.
Warewashing facilities must be properly equipped and supplied.
3-compartment sink or dishwasher; Test strips for sanitizer; Thermometers for water temperature; Adequate drainboards; Proper detergents.
Violation #49
MINOR
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: CLEAN THE SODA GUN DISPENSERS BEHIND THE BAR.
Accumulated soil attracts pests and harbors bacteria.
All surfaces must be kept clean.
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
Violation #54
MAJOR
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED NO LID ON THE GARBAGE DUMPSTER LOCATED NEXT TO THE GARBAGE COMPACTOR IN THE ALLEY. MANAGEMENT INSTRUCTED THAT ALL GARBAGE DUMPSTERS MUST HAVE TIGHT-FITTING LIDS. PRIORITY FOUNDATION VIOLATION 7-38-020(B). CITATION ISSUED.
Poor waste management attracts pests and creates contamination sources.
Refuse must be properly contained and removed.
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
Violation #54
MAJOR
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED GARBAGE OVERFLOWING OVER THE TOP RIM OF THE GARBAGE DUMPSTER. MANAGEMENT INSTRUCTED TO MAINTAIN ADEQUATE GARBAGE PICKUP SO THAT ALL GARBAGE IS CONTAINED INSIDE OF THE GARBAGE DUMPSTER. PRIORITY FOUNDATION VIOLATION 7-38-020(B). SEE VIOLATION #54 ABOVE FOR CITATION.
Poor waste management attracts pests and creates contamination sources.
Refuse must be properly contained and removed.
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: CLEAN THE FLOOR AND FLOOR DRAINS BEHIND THE BAR AND FLOOR DRAINS IN THE FOOD PREP AREA.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #58
MAJOR
ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED NO ALLERGEN TRAINING CERTIFICATES POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST SHOW VALID PROOF OF ALLERGEN TRAINING.
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food allergen training required for certified managers.
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
Violation #58
MAJOR
ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED NO ALLERGEN TRAINING CERTIFICATES POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST SHOW VALID PROOF OF ALLERGEN TRAINING.
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food allergen training required for certified managers.
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections