FAIL
Risk 2 (Medium)
HERO COFFEE BAR Fails Health Inspection - Chicago Restaurant
April 25, 2025
Complaint
License #2615717
10
Total Violations
4
Critical
2
Major
4
Minor
Violations Cited by Chicago Health Inspector
10
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: NOTED NO HANDWASH SIGNAGE AT COFFEE STATION HANDSINK. INSTRUCTED TO PROVIDE AND MAINTAIN TO ENSURE PROPER USE OF HANDSINK.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED INTERIOR OF NEAR EMPTY COFFEE STATION ICE MACHINE NOT CLEAN. NOTED TWO STRANDS OF HAIR ON INTERIOR SURFACE AND SLIGHT DISCOLORATION ON EXTERIOR PLATE OF ICE DISPENSER. INSTRUCTED TO REMOVE ICE AND CLEAN, SANITIZE AND MAINTAIN.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED SET UP 3 COMPARTMENT SINK IN KITCHEN AND BUCKETS AT FRONT COFFEE STATION WITH CHLORINE SANITIZING SOLUTION WITH A CONCENTRATION OF 200 PPM. INSTRUCTED PERSON IN CHARGE TO MAKE SOLUTIONS WITH 50-100 PPM OF CHLORINE FOR SANITIZING BUCKETS AND 3 COMPARMENT SINK. PERSON IN CHARGE EMPTIED SANITIZING BUCKET AND DRAINED 3 COMPARTMENT SINK/ ADDED ADDITITONAL WATER TO DILUTE TO A CONCENTRATION OF 100 PPM. PRIORITY VIOLATION 7-38-025. CITATION ISSUED.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #40
MINOR
Violation Details
PERSONAL CLEANLINESS - Comments: NOTED NO HAIR RESTRAINTS ON ANY FOOD HANDLERS AT COFFEE STATION. INSTRUCTED TO PROVIDE AND MAINTAIN.
Why This Matters
Poor personal hygiene transfers contaminants to food.
Food Code Requirement
Food handlers must maintain personal cleanliness.
Specific Requirements
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.
CDPH Food Code: Section 2-303.11
Violation #41
MAJOR
Violation Details
WIPING CLOTHS: PROPERLY USED & STORED - Comments: OBSERVED WHITE AND ORANGE WIPING CLOTHS ON VARIOUS SURFACES AT COFFEE STATION AND ON CUTTING BOARD IN KITCHEN. INSTRUCTED TO PROVIDE AND HOLD WIPING CLOTHS IN BUCKETS WITH SANIZITER IN BETWEEN USE TO PREVENT CONTAMINATION OF FOOD CONTACT SURFACES.
Why This Matters
Contaminated cloths spread bacteria across multiple surfaces.
Food Code Requirement
Wiping cloths must be properly sanitized and stored.
Specific Requirements
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
CDPH Food Code: Section 3-304.14
Violation #48
CRITICAL
Violation Details
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: OBSERVED NO CHEMICAL TEST KIT ON SITE FOR CHLORINE SANITIZER USED IN KITCHEN AND IN SANITIZING BUCKETS HOLDING WIPING CLOTHS. INSTRUCTED MANAGER TO PROVIDE TEST KIT FOR PROPER CONCENTRATION IN SANITIZING SOLUTIONS. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.
Why This Matters
Cannot verify sanitization without test strips, risking contaminated equipment.
Food Code Requirement
Warewashing facilities must be properly equipped and supplied.
Specific Requirements
3-compartment sink or dishwasher; Test strips for sanitizer; Thermometers for water temperature; Adequate drainboards; Proper detergents.
CDPH Food Code: Section 4-302.14
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: NOTED VARIOUS CEILING TILES ABOVE FOOD PREP AND COOKING EQUIPMENT IN KITCHEN COVERED/REPAIRED WITH ALUMINUM FILM AND BLUE TAPE. INSTRUCTED TO PROPERLY REPAIR AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DISCOLORED CEILING TILES IN KITCHEN AND CEILING VENT IN GUEST/EMPLOYEE WASHROOM ABOVE TOILET WITH HEAVY DUST. INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DISCOLORED CEILING TILES IN KITCHEN AND CEILING VENT IN GUEST/EMPLOYEE WASHROOM ABOVE TOILET WITH HEAVY DUST. INSTRUCTED TO CLEAN AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection