⚠️ Recent Failed Inspections ⚠️
FAIL Risk 2 (Medium)

GUARANTEED RATE, INC. Fails Health Inspection - Chicago Restaurant

GUARANTEED RATE, INC. (AKA: GUARANTEED RATE) 3940 N RAVENSWOOD AVE, CHICAGO 60613 Restaurant
December 27, 2011 Suspected Food Poisoning License #1772286
9
Total Violations
5
Critical
3
Major
1
Minor

Violations Cited by Chicago Health Inspector

9
Violation #2
CRITICAL
FACILITIES TO MAINTAIN PROPER TEMPERATURE - Comments: All food establishments that display, prepare, or store potentially hazardous food shall have adequate refrigerated food storage facilities. FACILITIES DO NOT MAINTAIN PROPER TEMPERATURE. OBSERVED ONE OF THE COMBO REFRIGERATOR/FREEZER UNITS WITH AN AIR TEMPERATURE OF 56F. UNIT WAS USED TO STORE POTENTIALLY HAZARDOUS FOODS. UNIT WAS TAGGED HELD FOR INSPECTION. MUST MAINTAIN THE COOLER UNIT BELOW 40F. CRITICAL VIOLATION 7-38-005A.
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
Violation #3
CRITICAL
POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE - Comments: All cold food shall be stored at a temperature of 40F or less. POTENTIALLY HAZARDOUS FOODS WERE STORED AT IMPROPER TEMPERATURES. OBSERVED POLISH DOGS AT 46F, EGGS AT 50F, PASTA SALAD AT 47F, MILK AT 46-49F. MANAGEMENT VOLUNTARILY DISCARDED 9# AND 4 GALLONS OF FOOD WORTH APPROX. $35. CRITICAL VIOLATION 7-38-005A.
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
Violation #18
CRITICAL
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS - Comments: All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. NO PEST CONTROL LOG BOOK PROVIDED ON PREMISES. I WAS GIVEN A FAX OF THE MOST RECENT SERVICE REPORT FROM ORKIN WHICH WAS DATED 12/12/11. MUST PROVIDE A PEST CONTROL LOG BOOK FROM A LICENSED PEST CONTROL COMPANY. SERIOUS VIOLATION 7-38-020.
Unprotected openings allow pest entry, leading to contamination of food and surfaces.
Building openings must be protected against pest entry.
Doors tight-fitting and self-closing; Windows screened; Openings sealed; Pest control log maintained; Regular monitoring; Professional service when needed.
Violation #21
CRITICAL
* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED - Comments: A certified food service manager must be present in all establishments at which potentially hazardous food is prepared or served. NO CERTIFIED FOOD MANAGER PRESENT WITH THEIR ORIGINAL CITY OF CHICAGO FOOD SANITATION CERTIFICATE WHILE POTENTIALLY HAZARDOUS FOODS ARE BEING PREPARED OR SERVED. CAFETERIA SERVES SANDWICHES, SALADS, ETC. MANAGEMENT INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE POTENTIALLY HAZARDOUS FOOD IS PREPARED OR SERVED. SERIOUS VIOLATION 7-38-012.
Temperatures above 41°F allow rapid bacterial multiplication, doubling every 20 minutes.
Cold foods must be held at 41°F or below.
Maintain 41°F or below; Check temperatures regularly; Properly functioning refrigeration; Thermometers in all units; Keep doors closed.
Violation #32
MAJOR
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. REPAIR THE DOOR GASKETS FOR THE SMALL COOLER NEXT TO THE PREP COUNTER AND THE REFRIGERATOR NEXT TO THE SODA MACHINE.
Unapproved processes may lack critical safety controls.
Variance required before conducting specialized food processes.
Submit application to CDPH; Include HACCP plan; Await approval before starting; Maintain all required records.
Violation #33
MAJOR
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. DETAIL CLEAN THE INTERIOR OF THE REFRIGERATOR AND FREEZER OF THE COMBO STANDUP UNIT NEXT TO THE SODA MACHINE, INTERIOR OF THE OVEN.
Dirty equipment harbors bacteria and attracts pests.
All equipment and utensils must be clean and properly maintained.
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
Violation #38
CRITICAL
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. NO VENTILATION HOOD PROVIDED FOR THE STOVE. MUST PROVIDE. NO 3 COMPARTMENT SINK PROVIDED TO WASH, RINSE AND SANITIZE UTENSILS. MUST PROVIDE. NO EXPOSED HANDWASHING SINK AVAILABLE IN THE PREP AREA. MUST PROVIDE WITH SOAP AND PAPER TOWELS.
Pests spread numerous diseases through contamination.
No pests or animals allowed in facility.
No evidence of pests; No live animals except service animals; Effective pest control program.
Violation #40
MINOR
REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS - Comments: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. MUST PROVIDE A PROBE THERMOMETER TO TAKE FOOD TEMPERATURES AND THERMOMTERS IN ALL THE REFRIGERATORS.
Poor personal hygiene transfers contaminants to food.
Food handlers must maintain personal cleanliness.
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.
Violation #40
MINOR
REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS - Comments: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. MUST PROVIDE A PROBE THERMOMETER TO TAKE FOOD TEMPERATURES AND THERMOMTERS IN ALL THE REFRIGERATORS.
Poor personal hygiene transfers contaminants to food.
Food handlers must maintain personal cleanliness.
Clean outer clothing; Hair restraints; Short, clean fingernails; No jewelry except plain ring; Clean hands and arms.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections