⚠️ Recent Failed Inspections ⚠️
FAIL Risk 1 (High)

FIESTA BURGER HEAVEN, INC. Fails Health Inspection - Chicago Restaurant

FIESTA BURGER HEAVEN, INC. (AKA: FIESTA BURGER HEAVEN) 7832 S ASHLAND AVE, CHICAGO 60620 Restaurant
April 8, 2020 Complaint License #2390841
17
Total Violations
6
Critical
2
Major
9
Minor

Violations Cited by Chicago Health Inspector

17
Violation #1
CRITICAL
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: PIC DOESN'T HAVE A FOOD MANAGERS CERTIFICATE.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION)
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
Violation #2
CRITICAL
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS READY TO EAT FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (EGGS,RICE,GRAVY,HAM,ETC) MUST BE ON SITE AT ALL TIMES.MANAGER ARRIVED ON SITE AT 12:45 P.M.(COS)(PRIORITY FOUNDATION 7-38-012)
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
Violation #8
CRITICAL
HANDS CLEAN & PROPERLY WASHED - Comments: OBSERVED A FEMALE EMPLOYEE WEARING GLOVES AND TOUCHING DOOR HANDLE OF WALK IN COOLER,TURNED ON FAUCET HANDLES AT 1- COMPARTMENT SINK AND PLACED GLOVED HANDS UNDER RUNNING WATER AND THEN TOOK OUT 4- SLICES OF BREAD FROM BAG AND PLACED INTO TOASTER WITHOUT CHANGING GLOVES AND WASHING HANDS AND ANOTHER FEMALE EMPLOYEE WIPED HER GLOVED HANDS ON WIPING CLOTHS THAT HAS BEEN USED TO WIPE SOILED SURFACES AND THEN HANDLING READY TO EAT FOODS FROM GRILL WITH SAME GLOVES ON WITHOUT WASHING HANDS.MUST WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION.(PRIORITY 7-38-010)
Improper sanitization fails to kill pathogens, allowing contaminated equipment to spread illness throughout facility.
Sanitizing solutions and rinse water must meet specific requirements for effectiveness.
Chemical sanitizers: Chlorine 50-100 ppm, Quaternary ammonium 200-400 ppm, Iodine 12.5-25 ppm; Hot water: 171°F for 30 seconds or 180°F at dish surface; Test strips required; Proper contact time.
Violation #22
CRITICAL
PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED IMPROPER TEMPERATURE OF 5LBS. COOKED RICE AT 51.2F INSIDE OF FRONT PREP COOLER.PRODUCT WAS DISCARDED BY PIC.MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW.(PRIORITY 7-38-005)APPX. 5LBS.$5.(COS)
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Hot foods must be held at 135°F or above.
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
Violation #25
MINOR
CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: Violation Codes: 3-603.11 Inspector Comments: OBSERVED NO DISCLOSURE AND REMINDER ON MENU OF CONSUMING RAW AND UNDERCOOKED FOODS ON MENU.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION)
Dirty surfaces attract pests and can contaminate food indirectly.
Non-food contact surfaces must be kept clean.
Clean as often as necessary; Remove grease and debris; Maintain equipment exteriors; Keep walls, ceilings, floors clean.
Violation #38
CRITICAL
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED EVIDENCE OF APPX.15 OR MORE LIVE SMALL FLIES ON WALLS IN PREP AREA,ON EXTERIOR WALLS OF WALK IN COOLER,ON UPPER DOOR JAM IN TOILET ROOM,ON BAG OF ONIONS.MUST REMOVE LIVE FLIES.RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 4/8/20.(PRIORITY FOUNDATION 7-38-020(A)
Pests spread numerous diseases through contamination.
No pests or animals allowed in facility.
No evidence of pests; No live animals except service animals; Effective pest control program.
Violation #41
MAJOR
WIPING CLOTHS: PROPERLY USED & STORED - Comments: MUST STORE WIPING CLOTHS IN A SANITIZING SOLUTION WHEN NOT IN USE.
Contaminated cloths spread bacteria across multiple surfaces.
Wiping cloths must be properly sanitized and stored.
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
Violation #46
MAJOR
GLOVES USED PROPERLY - Comments: OBSERVED PLASTIC GLOVES NOT BEING USED PROPERLY.INSTRUCTED PIC ON PROPER USAGE.
Improper glove use spreads contamination worse than bare hands.
Single-use gloves must be used correctly.
Wash hands before donning; Change when contaminated; Change between tasks; Single use only; Not a substitute for handwashing.
Violation #49
MINOR
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: Violation Codes: 4-601.11(C) Inspector Comments: MUST CLEAN DEBRIS BUILD UP IN FRYER CABINET,SODA MACHINE,INTERIOR PANEL OF ICE MACHINE.
Accumulated soil attracts pests and harbors bacteria.
All surfaces must be kept clean.
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
Violation #51
CRITICAL
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: MUST REPAIR OR REPLACE TOILET BASE IS LOOSE.
Backflow can contaminate entire water supply with sewage or chemicals.
Plumbing must be properly installed with backflow prevention.
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: Violation Codes: 6-201.13 Inspector Comments: MUST REPAIR OR REPLACE LOOSE AND MISSING WALL BASES IN PREP / DISH WASHING AREAS AND NEAR ICE MACHINE,STAINED CEILING TILES IN LOBBY AREA,TOILET ROOM .
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: Violation Codes: 6-201.16 Inspector Comments: MUST SCRAPE AND PAINT PEELING PAINT THROUGHOUT PREP/DISH WASHING AND CASHIER AREAS.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: Violation Codes: 6-201.11 Inspector Comments: MUST CLEAN DEBRIS BUILD UP FROM UPPER WALL ABOVE 3- COMPARTMENT SINK AND LIGHT SHIELDS,CEILING FANS IN LOBBY AREA,VENTS.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: Violation Codes: 6-501.13 Inspector Comments: MUST CLEAN DEBRIS BUILD UP FROM FLOOR DRAINS.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: Violation Codes: 6-501.114 Inspector Comments: MUST ELEVATE ARTICLES OFF OF FLOOR AND AWAY FROM WALLS IN REAR STORAGE AREA NEAR (3- COMP AND OFFICE)
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #56
MINOR
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: Violation Codes: 6-202.11 Inspector Comments: MUST REPAIR OR REPLACE BURNT OUT LIGHTS AT HOOD OF COOKING EQUIPMENT AND REAR STORAGE AREA.
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Proper ventilation and lighting required throughout.
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
Violation #56
MINOR
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: Violation Codes: 6-202.11 Inspector Comments: MUST REPAIR OR REPLACE BURNT OUT LIGHTS AT HOOD OF COOKING EQUIPMENT AND REAR STORAGE AREA.
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Proper ventilation and lighting required throughout.
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections