FAIL
Risk 2 (Medium)
DUNKIN DONUTS Fails Health Inspection - Chicago Restaurant
June 12, 2019
Complaint
License #1954184
16
Total Violations
7
Critical
4
Major
5
Minor
1
Corrected On Site
Inspection Summary
This restaurant was inspected by the Chicago Department of Public Health on June 12, 2019. The inspection type was "Complaint" and resulted in a Fail outcome.
This establishment is classified as Risk 2 (Medium), which determines the inspection frequency and focus areas.
The inspector documented 16 violations during this inspection, including 7 critical violations that required immediate attention.
Violations Cited by Chicago Health Inspector
16
Violation #1
CRITICAL
Violation Details
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: PERSON IN CHARGE AT THE TIME OF INSPECTION DOES NOT HAVE A CITY OF CHICAGO SANITATION CERTIFICATE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
Why This Matters
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
Food Code Requirement
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Specific Requirements
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
CDPH Food Code: Section 2-102.11, 2-102.12
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE DURING THE INSPECTION MADE ON 6-12-19 WHILE TCS FOODS WERE BEING HELD AT IMPROPER TEMPERATURES IN THE COOLER SUCH AS EGGS AT 49.3F. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED.
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #3
CRITICAL
Violation Details
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: EMPLOYEE HEALTH POLICY POSTED ON REAR KITCHEN INFORMATION BOARD NOT VERIFIABLE. WRITTEN POLICY DOES NOT VERIFY THAT EVERY EMPLOYEE HAS READ AND UNDERSTANDS THE POLICY. MUST PROVIDE EMPLOYEE VERIFICATION. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
Why This Matters
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
Food Code Requirement
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Specific Requirements
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
CDPH Food Code: Section 2-201.11 - 2-201.13
Violation #5
CRITICAL
Violation Details
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: INADEQUATE EQUIPMENT FOR A VOMITING AND DIARRHEA EVENT. CLEAN UP KIT DOES NOT HAVE THE ADEQUATE SODIUM HYPOCHLORITE WITH A MINIMUM PERCENTAGE OF 5.25% THAT KILLS THE NOROVIRUS. WRITTEN PROCEDURE STATES TO USE A PRODUCT ON SITE THAT HAS A SODIUM HYPOCHLORITE SOLUTION OF 1.45%. MUST OBTAIN A DISINFECTANT EFFECTIVE AGAINST NOROVIRUS OR WHEN USING SODIUM HYPOCHLORITE WITH A MINIMUM OF 5.25%. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
Why This Matters
Vomit and diarrhea contain millions of viral particles. One incident can contaminate entire facility and cause outbreak affecting dozens.
Food Code Requirement
Written procedures required for cleaning bodily fluid events to prevent disease transmission.
Specific Requirements
Written procedure must address: Isolating contaminated area; Removing and discarding affected food; Using proper PPE; Cleaning and sanitizing with appropriate concentration; Proper disposal of contaminated materials.
CDPH Food Code: Section 2-501.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: BROKEN SOAP DISPENSERS UNABLE TO DISPENSE SOAP AT BOTH THE FRONT PREP AND THE DISH WASHING AREA HAND WASHING SINKS. STAFF PROVIDED SOAP DURING INSPECTION. INSTRUCTED HAND WASHING SINKS MUST HAVE ADEQUATE SOAP AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C) CITATION ISSUED.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: INTERIOR OF THE ICE MACHINES UPPER WATER RESERVOIR WHERE ICE IS MADE NOT CLEAN. ALL AREAS OF ICE CONTACT INSIDE THE MACHINE NOTED WITH A BLACK SLIME LIKE SUBSTANCE. INSTRUCTED TO CLEAN AND SANITIZE ALL EFFECTED AREAS, REMOVE ALL BLACK SLIME. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED THE FOLLOWING TCS FOODS HELD INSIDE THE DRAWER PREP COOLER AT IMPROPER TEMPERATURES: EGGS AT 48.2F & 49.3F, SAUSAGE AT 53.2F, CREAM CHEESE AT 53.4F. COOLERS AMBIENT TEMPERATURE NOTED AT 49F. ALL FOODS DISCARDED APPROXIMATELY 50 LBS WITH AN ESTIMATED VALUE OF $500.00. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #33
MAJOR
Violation Details
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED THE ABOVE MENTIONED PREP DRAWER COOLER WITH AN INADEQUATE TEMPERATURE OF 49F. WITH FOOD SUCH AS EGGS HELD INSIDE AT 49.3F. COOLER TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED AND MAINTAINS A TEMPERATURE OF 41F OR BELOW. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Dirty equipment harbors bacteria and attracts pests.
Food Code Requirement
All equipment and utensils must be clean and properly maintained.
Specific Requirements
Equipment clean to sight and touch; Free of food debris and grease; Maintained in good repair; Stored properly when clean.
CDPH Food Code: Section 4-601.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: ALL BULK SPICE CONTAINERS MUST BE PROPERLY LABELED WITH THE PRODUCT COMMON NAME.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: TORN RUBBER DOOR GASKETS ON THE PREP DRAW COOLER. MUST REPLACE.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #47
MINOR
Violation Details
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: PREP DRAWER COOLER CUTTING BOARD IN POOR REPAIR WITH DEEP BLACKENED GROOVES AND CRACKS. MUST REPLACE OR RESURFACE.
Why This Matters
Poor design creates areas that harbor bacteria.
Food Code Requirement
All surfaces must be designed to be easily cleanable.
Specific Requirements
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
CDPH Food Code: Section 4-101.11
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: DIRTY SHELVING THROUGHOUT THE FRONT AREA, UNDER AND AROUND ALL COFFEE MAKING EQUIPMENT. MUST CLEAN AND MAINTAIN.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: INTERIOR OF THE WALK-IN FREEZER WITH EXCESSIVE ICE BUILD UP ON SHELVING. MUST REMOVE AND MAINTAIN CLEAN/CLEAR OF BUILT UP ICE.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: OBSERVED DIRTY TOILETS BOWLS WITH FECES AND DIRTY, STAINED WASHBOWLS IN BOTH WASHROOMS. MUST CLEAN ALL AND MAINTAIN ALL.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: BROKEN/MISSING FLOOR AND BASEBOARD TILES AT THE REAR EXIT DOOR IN THE HALLWAY LEADING TO THE BASEMENT. MUST REPLACE/REPAIR.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: BROKEN/MISSING FLOOR AND BASEBOARD TILES AT THE REAR EXIT DOOR IN THE HALLWAY LEADING TO THE BASEMENT. MUST REPLACE/REPAIR.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection