FAIL
Risk 1 (High)
DELICIOUS PHO, INC. Fails Health Inspection - Chicago Restaurant
May 20, 2021
Canvass
License #2695007
9
Total Violations
5
Critical
1
Major
3
Minor
Violations Cited by Chicago Health Inspector
9
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASH SIGNAGE AT EXPOSED HANDWASHING SINK LOCATED IN REAR FOOD PREP AREA. INSTRUCTED TO PROVIDE.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED CHICKEN PREPARED ON PREVIOUS DAY SITTING IN PLASTIC BAG ON PREP TABLE NEAR 3 COMPARTMENT SINK MAINTAINING AN IMPROPER TEMPERATURE OF 64.7F. MANAGEMENT VOLUNTARILY DISCARDED AND DENATURED APPROXIMATELY 3LBS OF CHICKEN VALUED AT APPROXIMATELY $10. INSTRUCTED TO MAINTAIN ALL TCS ITEMS AT OR BELOW 41F AT ALL TIMES. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #35
MINOR
Violation Details
APPROVED THAWING METHODS USED - Comments: OBSERVED FROZEN MEAT BEING THAWED IN PLASTIC BAGS ON FLOOR IN REAR DISH WASHING AREA. INSTRUCTED TO THAW FROZEN ITEMS UNDER COLD, RUNNING WATER IN PROPER CONTAINERS.
Why This Matters
Damaged surfaces cannot be properly cleaned and may harbor pests.
Food Code Requirement
Walls and ceilings must be smooth, cleanable, and in good repair.
Specific Requirements
Smooth, washable surfaces in food areas; Light colored; No holes or cracks; Clean and maintained.
CDPH Food Code: Section 6-201.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED FLY PAPER COVERED WITH DEAD FLIES ON WALL ABOVE FRONT COFFEE PREP AREA. INSTRUCTED TO REMOVE AND MAINTAIN PEST CONTROL DEVICES AWAY FROM FOOD PREP AREAS.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED APPROXIMATELY 50 SMALL BLACK INSECTS THROUGHOUT BOTH PREP AREAS, DISH AREA, DRY STORAGE AREA, AND DINING ROOM AND 1 LIVE COCKROACH IN REAR DISHWASHING AREA. INSTRUCTED TO RECEIVE ADDITIONAL PEST CONTROL SERVICE AND MAINTAIN FACILITY FREE OF PESTS. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITAITON ISSUED.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: ABSORBED BOXES OF DRY GOODS AND PRODUCE STORED ON FLOOR THROUGHOUT FACILITY. INSTRUCTED TO ELEVATE ALL ITEMS AT LEAST 6 INCHES OFF GROUND TO ALLOW FOR PROPER CLEANING.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED HEAVY BUILD UP OF DIRT AND FOOD DEBRIS ON INTERIOR OF OVEN, BEHIND LOW TEMPERATURE DISH MACHINE, BEHIND HOT LINE, IN DRY STORAGE AREA, AND IN DISH WASHING AREA. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN IN GOOD CONDITION.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: OBSERVED 2 FOOD HANDLERS WORKING WITHOUT FOOD HANDLER TRAINING. INSTRUCTED ALL EMPLOYEES SHOULD COMPLETE FOOD HANDLER TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: OBSERVED 2 FOOD HANDLERS WORKING WITHOUT FOOD HANDLER TRAINING. INSTRUCTED ALL EMPLOYEES SHOULD COMPLETE FOOD HANDLER TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection