FAIL
Risk 2 (Medium)
DAIRY QUEEN Fails Health Inspection - Chicago Restaurant
February 27, 2023
Complaint
License #2723927
13
Total Violations
7
Critical
3
Major
3
Minor
1
Corrected On Site
Violations Cited by Chicago Health Inspector
13
Violation #1
CRITICAL
Violation Details
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: THE PERSON IN CHARGE DURING THE INSPECTION DOES NOT HAVE A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE. PRIORITY FOUNDATION VIOLATION.
Why This Matters
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
Food Code Requirement
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Specific Requirements
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
CDPH Food Code: Section 2-102.11, 2-102.12
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: THE PERSON IN CHARGE DURING THE INSPECTION DOES NOT HAVE A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE AND NO SUCH PERSON ON SITE WHILE TCS FOODS ARE BEING PREPARED AND SERVED SUCH AS ICE CREAM. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED.
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #3
CRITICAL
Violation Details
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: NO WRITEN EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE FOR ALL EMPLOYEES. PRIORITY FOUNDATION VIOLATION 7-38-010 CITATION ISSUED.
Why This Matters
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
Food Code Requirement
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Specific Requirements
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
CDPH Food Code: Section 2-201.11 - 2-201.13
Violation #5
CRITICAL
Violation Details
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: NO WRITTEN CLEANING PROCEDURE AND REQUIRED EQUIPMENT FOR A VOMIT/DIARRHEA EVENT. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Vomit and diarrhea contain millions of viral particles. One incident can contaminate entire facility and cause outbreak affecting dozens.
Food Code Requirement
Written procedures required for cleaning bodily fluid events to prevent disease transmission.
Specific Requirements
Written procedure must address: Isolating contaminated area; Removing and discarding affected food; Using proper PPE; Cleaning and sanitizing with appropriate concentration; Proper disposal of contaminated materials.
CDPH Food Code: Section 2-501.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: INTERIOR OF THE ICE MACHINE UPPER PORTION WHERE ICE FOR CONSUMPTION EXITS FROM THE SHOOT INTO THE BIN AND THE INNER SIDE OF THE PLASTIC GUARD INSIDE THE ICE BIN WITH A BLACK SLIME SUBSTANCE DRIPPING DOWN INTO THE ICE. INSTRUCTED TO CLEAN AND SANITIZE ALL INTERIOR ICE CONTACT SURFACES AND REMOVE BLACK SLIME. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: ALL BULK FOOD CONTAINERS SUCH AS OREO PIECES AND POWDER SUPPLEMENTS MUST BE LABELED WITH THE PRODUCT COMMON NAME.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: NOTED DIRTY METAL RACK SHELVING THROUGHOUT THE WALK-IN COOLER.----INTERIOR AND EXTERIOR OF THE ICE CREAM FREEZER ACROSS FROM THE THREE COMPARTMENT SINK WITH EXCESSIVE FOOD DEBRIS. BASEMENT TALL REACH-IN FREEZER WITH JUICE SPILLAGE. MUST CLEAN AND MAINTAIN ALL.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: COLD WATER HANDLE BROKEN ON THE DISH/PREP HAND WASHING SINK. NO COLD WATER AVAILABLE. HOT WATER DOES NOT EXCEED 108.7F. INSTRUCTED TO REPAIR AND PROVIDE COLD WATER.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: INTERIOR OF THE BASEMENT EMPLOYEE WASHROOM TOILET DIRTY. MUST CLEAN AND MAINTAIN.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: NOTED FLOORS IN THE FOLLOWING AREAS WITH DIRT AND DEBRIS: UNDER THE THREE COMPARTMENT AND ONE COMPARTMENT SINK. THROUGHOUT THE WALK-IN COOLER. UNDER THE BAG-IN-BOX SODA DISPENSING SYSTEM IN THE BASEMENT. THROUGHOUT THE HALLWAY STORAGE WHERE THE ICE CREAM CART IS STORED. MUST CLEAN AND MAINTAIN ALL.----NOTED PEELING/CHIPPING CORK BULLETIN BOARD ON THE WALL ABOVE THE REAR CAKE DECORATING PREP TABLE. MUST REMOVE/REPLACE.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: NO PROOF OF FOOD HANDLER TRAINING OR CERTIFICATES ON SITE FOR ALL EMPLOYEES. MUST PROVIDE.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Violation #60
CORRECTED
MAJOR
Violation Details
PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATIONS FROM 5-22-20 REPORT #2370998 NOT CORRECTED. #47- MUST NOT USE MILK CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS.#53- NO LID PROVIDED AT RECEPTACLE IN WASHROOMS. NEED TO PROVIDE. #55-METAL SHEET ON FLOOR AT INSIDE THE WALK-IN COOLER MUST BE REPLACE AT FRONT OF THE DOOR. SURFACE MUST BE SMOOTH CLEANABLE AND NON-ABSORBENT SURFACE. #55- EXCESS UNUSED ITEMS IN BASEMENT AREA.INSTRUCTED TO REMOVE AND ELEVATE ITEMS NEEDED 6"OFF THE FLOOR. PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED.
Why This Matters
Deviating from approved procedures removes critical safety controls.
Food Code Requirement
Must comply with all approved plans and procedures.
Specific Requirements
Follow approved plans; Maintain required records; Operate as permitted; No unauthorized changes.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 8-304.11
Violation #60
CORRECTED
MAJOR
Violation Details
PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATIONS FROM 5-22-20 REPORT #2370998 NOT CORRECTED. #47- MUST NOT USE MILK CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS.#53- NO LID PROVIDED AT RECEPTACLE IN WASHROOMS. NEED TO PROVIDE. #55-METAL SHEET ON FLOOR AT INSIDE THE WALK-IN COOLER MUST BE REPLACE AT FRONT OF THE DOOR. SURFACE MUST BE SMOOTH CLEANABLE AND NON-ABSORBENT SURFACE. #55- EXCESS UNUSED ITEMS IN BASEMENT AREA.INSTRUCTED TO REMOVE AND ELEVATE ITEMS NEEDED 6"OFF THE FLOOR. PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED.
Why This Matters
Deviating from approved procedures removes critical safety controls.
Food Code Requirement
Must comply with all approved plans and procedures.
Specific Requirements
Follow approved plans; Maintain required records; Operate as permitted; No unauthorized changes.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 8-304.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection