⚠️ Recent Failed Inspections ⚠️
PASS W/ CONDITIONS Risk 1 (High)

CHIYA CHAI CAFE Gets Conditional Pass on Health Inspection - Chicago Restaurant

CHIYA CHAI CAFE 2770 N MILWAUKEE AVE, CHICAGO 60647 Restaurant
April 2, 2019 Complaint License #2432644
19
Total Violations
8
Critical
3
Major
8
Minor

Violations Cited by Chicago Health Inspector

19
Violation #1
CRITICAL
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: PERSON IN CHARGE WAS NOT ON DUTY.MUST BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION-NO CITATION ISSUED)
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
Violation #2
CRITICAL
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED NO CERTFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (RICE,SOMAS,CHICKEN,ETC).MUST BE ON SITE AT ALL TIMES.CERTIFIED FOOD MANAGER ARRIVED ON SITE AT 11:35 A.M..(PRIORITY FOUNDATION 7-38-012)
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
Violation #3
CRITICAL
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: OBSERVED NO EMPLOYEES HEALTH POLICY FOR EMPLOYEES.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION - NO CITATION ISSUED)
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
Violation #5
CRITICAL
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: OBSERVED NO CLEAN -UP POLICY PROCEDURE AND ITEMS FOR VOMITING AND DIARRHEA.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION-NO CITATION ISSUED)
Vomit and diarrhea contain millions of viral particles. One incident can contaminate entire facility and cause outbreak affecting dozens.
Written procedures required for cleaning bodily fluid events to prevent disease transmission.
Written procedure must address: Isolating contaminated area; Removing and discarding affected food; Using proper PPE; Cleaning and sanitizing with appropriate concentration; Proper disposal of contaminated materials.
Violation #8
CRITICAL
HANDS CLEAN & PROPERLY WASHED - Comments: OBSERVED MALE EMPLOYEE ON CELL PHONE IN REAR PREP AREA ,THEN HE PUT IT DOWN AND THEN CONTINUED TO CUT ONIONS ON CUTTING BOARD.ANOTHER MALE EMPLOYEE HAD JUST CAME BACK IN TO FOOD PREP AREA AND PUT RAW CHICKEN INTO A LARGE PLASTIC CONTAINER,A MALE EMPLOYEE IN FRONT PREP AREA RETURNED TO PREP AREA AND WIPIED HIS FACE WITH HIS HANDS THEN TOUCHED COFFEE CUPS NEITHER ONE WASHED HANDS.INSTRUCTED MANAGER TO WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION.COS(PRIORITY 7-38-010)
Improper sanitization fails to kill pathogens, allowing contaminated equipment to spread illness throughout facility.
Sanitizing solutions and rinse water must meet specific requirements for effectiveness.
Chemical sanitizers: Chlorine 50-100 ppm, Quaternary ammonium 200-400 ppm, Iodine 12.5-25 ppm; Hot water: 171°F for 30 seconds or 180°F at dish surface; Test strips required; Proper contact time.
Violation #23
CRITICAL
PROPER DATE MARKING AND DISPOSITION - Comments: OBSERVED INCOMPLETE DATE MARKINGS ON TCS READY TO EAT FOODS HELD FOR MORE THAN 24HOURS INSIDE OF COOLER.MUST COMPLETE DATE MARKINGS AND MAINTAIN.(PRIORITY FOUNDATION-NO CITATION ISSUED)
Inadequate reheating fails to kill bacteria that grew during storage.
Foods must be reheated to 165°F within 2 hours.
Reheat to 165°F within 2 hours; Use proper equipment (not hot holding units); Discard if not reaching temperature in time.
Violation #37
MAJOR
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: MUST LABEL FOOD CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
Missing allergen labeling can cause severe allergic reactions.
All food properly labeled with required information.
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
Violation #37
MAJOR
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: MUST LABEL REPACKAGED DESSERTS WITH PROPER INFO GIVEN.
Missing allergen labeling can cause severe allergic reactions.
All food properly labeled with required information.
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
Violation #38
CRITICAL
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED 3- FLY STRIPS HANGING FROM CEILING IN REAR PREP/DISH WASHING AREA.INSTRUCTED TO REMOVE AND NOT ALLOWED TO HAVE IN AREA.
Pests spread numerous diseases through contamination.
No pests or animals allowed in facility.
No evidence of pests; No live animals except service animals; Effective pest control program.
Violation #38
CRITICAL
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED AN APPX"1/2-3/4" GAP ALONG BOTTOM OF FRONT ENTRY DOOR.MUST MAKE TIGHT FITTING.
Pests spread numerous diseases through contamination.
No pests or animals allowed in facility.
No evidence of pests; No live animals except service animals; Effective pest control program.
Violation #44
MINOR
UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: MUST INVERT MULTIUSE UTENSILS ON DISH AND OVERHEAD SHELVES THROUGHOUT PREP AREA.
Clutter harbors pests and prevents proper cleaning.
Facility must be free of unnecessary items and litter.
Remove unnecessary equipment; No litter; Organized storage; No living quarters; Personal items in designated areas.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON REACH IN FREEZER 1ST FL. PREP AREA.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST APPLY A SEALANT OR PAINT PEELING WOOD SURFACE UNDER DISH MACHINE IN REAR PREP/DISH WASHING AREA AND THE WOOD SURFACE COUNTER TOP IN WOMEN TOILET ROOM IN POOR REPAIR.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #49
MINOR
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: MUST CLEAN FOOD DEBRIS BUILD UP FROM STEAM TABLE,PREP TABLES,FRYER CABINET.
Accumulated soil attracts pests and harbors bacteria.
All surfaces must be kept clean.
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST ELEVATE,REMOVE AND ORGANIZE ARTICLES OFF OF FLOOR AND AWAY FROM WALLS IN BASEMENT.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN FOOD DEBRIS BUILD UP FROM FLOOR IN PREP/DISH WASHING AREA AND BASEMENT.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST SEAL HOLE IN WALL BEHIND WOMEN'S TOILET ROOM DOOR.MUST REPAIR DAMAGED CEILING IN EMPLOYEES LOCKER ROOM.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #57
MINOR
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: IDPH FOOD HANDLERS REQUIREMENTS ARE NOT MET FOR EMPLOYEES.MUST ENROLL AND MAINTAIN.
Smoking contaminates hands and food with nicotine and tar residues.
Smoking prohibited in food establishments.
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
Violation #57
MINOR
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: IDPH FOOD HANDLERS REQUIREMENTS ARE NOT MET FOR EMPLOYEES.MUST ENROLL AND MAINTAIN.
Smoking contaminates hands and food with nicotine and tar residues.
Smoking prohibited in food establishments.
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections