FAIL
Risk 1 (High)
CHARTWELLS Fails Health Inspection - Chicago Restaurant
October 17, 2019
Canvass
License #2334788
9
Total Violations
4
Critical
2
Major
3
Minor
Violations Cited by Chicago Health Inspector
9
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: FOUND HANDWASHING SINK WATER TEMPERATURE LOCATED IN BAKERY AT 85.6 F. MUST PROVIDE HOT WATER TEMPERATURE OF 100F AT ALL TIMES. PRIORITY VIOLATION. 7-38-030(C). CITATION ISSUED.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: FOUND A MINIMAL AMOUNT OF MOLD LIKE SUBSTANCE LOCATED IN TOP INTERIOR OF ICE MACHINE. MUST CLEAN SANITIZE AND MAINTAIN.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #22
CRITICAL
Violation Details
PROPER COLD HOLDING TEMPERATURES - Comments: FOUND THE FOLLOWING TIME/TEMPERATURE CONTROL FOR SAFETY (TCS) FOODS AT IMPROPER COLD HOLDING TEMPERATURES RANGING FROM 48.9F -75 F : SLICED TOMATOES( LOCATED IN GRILL PREPARATION COOLER), VARIETY OF CHEESE (LOCATED IN GRILL FOOD PREPARATION AREA), SOUP (LOCATED IN WALK IN COOLER), TOFU (LOCATED IN SELF SERVICE FRESH MARKET BAR) . INSTRUCTED TO DISCARD AND DENATURE ALL SAID TCS FOODS AND ALWAYS MAINTAIN ALL COLD HOLDING TCS FOODS AT 41F OR BELOW AT ALL TIMES. MANAGER DISCARDED ALL SAID TCS FOODS, COST OF ALL FOODS $200 AT 40 LBS. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.
Why This Matters
Temperatures below 135°F allow bacteria to multiply, especially spore-formers that survive cooking.
Food Code Requirement
Hot foods must be held at 135°F or above.
Specific Requirements
Maintain 135°F or above; Check temperatures regularly; Proper hot holding equipment; Cannot reheat in hot holding units.
CDPH Food Code: Section 3-501.16(A)(1)
Violation #25
MINOR
Violation Details
CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: FOUND RAW SUSHI LOCATED IN SELF SERVICE SUSHI COOLER WITHOUT FOOTNOTE. FACILITY MUST PROVIDE: DISCLOSURE, FOOTNOTE, AND REMINDER FOR ALL FOOD ITEMS THAT ARE SERVED RAW OR UNDERCOOKED. PRIORITY FOUNDATION VIOLATION. 7-38-005. NO CITATION ISSUED.
Why This Matters
Dirty surfaces attract pests and can contaminate food indirectly.
Food Code Requirement
Non-food contact surfaces must be kept clean.
Specific Requirements
Clean as often as necessary; Remove grease and debris; Maintain equipment exteriors; Keep walls, ceilings, floors clean.
CDPH Food Code: Section 4-601.11(C)
Violation #39
MAJOR
Violation Details
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: FOUND HANDWASHING SINK CONNECTED TO FOOD PREPARATION TABLE, LOCATED IN PIZZA STATION. MUST PROVIDE SPLASH GUARD.
Why This Matters
Contamination during preparation is a leading cause of foodborne illness.
Food Code Requirement
Prevent contamination during all food handling.
Specific Requirements
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
CDPH Food Code: Section 3-307.11
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: FOUND 1 COMPARTMENT SINK LOCATED ON PREPARATION HOTLINE SLOW LEAKING FROM DRAIN PIPE. MUST REPAIR AND MAINTAIN.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: FOUND EMPLOYEE WOMEN'S RESTROOM RECEPTACLE UNCOVERED. MUST PROVIDE COVERED RECEPTACLE FOR WOMEN'S RESTROOM.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: FOUND AN EXCESSIVE AMOUNT OF STANDING WATER AND GREASE IN THE FOLLOWING AREAS: BEHIND STEAMER IN MAIN HOT LINE PREPARATION AREA, IN BAKERY BEHIND MIXER, BEHIND FOOD WASTE DECOMPOSER LOCATED IN DISH AREA. MUST CLEAN SANITIZE AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: FOUND AN EXCESSIVE AMOUNT OF STANDING WATER AND GREASE IN THE FOLLOWING AREAS: BEHIND STEAMER IN MAIN HOT LINE PREPARATION AREA, IN BAKERY BEHIND MIXER, BEHIND FOOD WASTE DECOMPOSER LOCATED IN DISH AREA. MUST CLEAN SANITIZE AND MAINTAIN.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection