FAIL
Risk 1 (High)
CANTINA ON MADISON Fails Health Inspection - Chicago Restaurant
November 28, 2023
Complaint
License #2887127
21
Total Violations
10
Critical
5
Major
6
Minor
Violations Cited by Chicago Health Inspector
21
Violation #3
CRITICAL
Violation Details
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: 2-102.14(O) OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED TO PROVIDE A SIGNED EMPLOYEE HEALTH POLICY AT ALL TIMES. PRIORITY FOUNDATION. CITATION ISSUED 7-38-010.
Why This Matters
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
Food Code Requirement
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Specific Requirements
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
CDPH Food Code: Section 2-201.11 - 2-201.13
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: 6-301.12 OBSERVED NO HAND DRYING PROVISION LOCATED AT THE HAND WASHING SINKS IN THE BASEMENT FOOD PREP AREA AND BAR. INSTRUCTED TO PROVIDE AT ALL TIMES. PRIORITY FOUNDATION. CITATION ISSUED 7-38-030(C).
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: 6-301.11 OBSERVED NO HANDWASHING CLEANSER LOCATED AT THE BASEMENT AREA HANDWASHING SINK. INSTRUCTED TO PROVIDE AT ALL TIMES. MANAGER PROVIDED HANDWASHING CLEANSER DURING THE INSPECTION. PRIORITY FOUNDATION. CITATION ISSUED UNDER VIOLATION ABOVE.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #10
CRITICAL
Violation Details
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: 6-301.14 OBSERVED NO HANDWASHING SIGN AT THE BASEMENT AREA HANDWASHING SINK, AND IN THE UNISEX TOILET ROOM ON THE 1ST FLOOR. INSTRUCTED TO PROVIDE.
Why This Matters
Blocked or unsupplied sinks force employees to skip handwashing, spreading fecal bacteria and viruses to food.
Food Code Requirement
Handwashing sinks must be accessible, properly supplied, and used only for handwashing.
Specific Requirements
Each sink needs: Warm water (100°F minimum); Soap in dispensers; Paper towels or air dryers; Waste receptacles; Signage; Clear access; Used only for handwashing.
CDPH Food Code: Section 5-202.12, 6-301.11
Violation #16
CRITICAL
Violation Details
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: 4-602.11(B-E) OBSERVED A SLIGHT PINKISH SUBSTANCE ON THE PANEL OF THE ICE MACHINE AND A BROWNISH SUBSTANCE IN MULTIPLE SODA GUN DISPENSERS LOCATED BEHIND THE BAR AREA. INSTRUCTED TO CLEAN AND SANITIZE.
Why This Matters
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
Food Code Requirement
All food contact surfaces must be properly cleaned and sanitized.
Specific Requirements
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
CDPH Food Code: Section 4-601.11, 4-602.11
Violation #23
CRITICAL
Violation Details
PROPER DATE MARKING AND DISPOSITION - Comments: 3-501.17 OBSERVED MULTIPLE READY TO EAT TCS FOOD ITEMS NOT DATE MARKED WITH THE DISCARD DATE OF THE PRODUCT; ABOUT 3 LBS OF MOLE SAUCE, ABOUT 3 LBS OF COOKED SHRIMP, ABOUT 5 LBS OF COOKED BEEF, ABOUT 3 LBS OF COOKED CHICKEN AND ABOUT 5 LBS OF SALSA IN 2 DOOR REFRIGERATION UNITS WITHOUT DISCARD DATE LABELS. INSTRUCTED TO DISCARD AND DENATURE SAID TCS FOODS AND ALWAYS PROVIDE DISCARD DATE LABELS ON ALL READY TO EAT TCS FOODS THAT ARE HELD FOR MORE THAN 24 HOURS IN A REFRIGERATION UNIT. MANAGER DISCARDED SAID FOODS DURING THE INSPECTION. PRIORITY FOUNDATION. CITATION ISSUED 7-38-005.
Why This Matters
Inadequate reheating fails to kill bacteria that grew during storage.
Food Code Requirement
Foods must be reheated to 165°F within 2 hours.
Specific Requirements
Reheat to 165°F within 2 hours; Use proper equipment (not hot holding units); Discard if not reaching temperature in time.
CDPH Food Code: Section 3-403.11
Violation #25
MINOR
Violation Details
CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: 3-603.11 OBSERVED NO CONSUMER ADVISORY DISCLOSURE FOR THE HAMBURGER ITEM THAT CAN BE ORDERED UNDERCOOKED OR RAW. INSTRUCTED TO PROVIDE A CONSUMER ADVISORY DISCLOSURE ON THE MENU FOR SAID ITEM. PRIORITY FOUNDATION 7-38-005.
Why This Matters
Dirty surfaces attract pests and can contaminate food indirectly.
Food Code Requirement
Non-food contact surfaces must be kept clean.
Specific Requirements
Clean as often as necessary; Remove grease and debris; Maintain equipment exteriors; Keep walls, ceilings, floors clean.
CDPH Food Code: Section 4-601.11(C)
Violation #36
MINOR
Violation Details
THERMOMETERS PROVIDED & ACCURATE - Comments: 4-302.12 OBSERVED NO METAL STEM THERMOMETER ON SITE TO TAKE TEMPERATURES OF COLD AND HOT FOODS. INSTRUCTED TO PROVIDE AT ALL TIMES. PRIORITY FOUNDATION. CITATION ISSUED 7-38-005. MANAGER PROVIDED A METAL STEM THERMOMETER AT THE END OF THE INSPECTION.
Why This Matters
Inadequate lighting prevents detection of contamination and pests.
Food Code Requirement
Adequate protected lighting required in all areas.
Specific Requirements
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
CDPH Food Code: Section 6-303.11
Violation #37
MAJOR
Violation Details
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: 3-302.12 OBSERVED SOME DRY STORAGE CONTAINERS NOT LABELED WITH THE PRODUCT NAME. INSTRUCTED TO PROVIDE A LABEL FOR ALL DRY STORAGE CONTAINERS.
Why This Matters
Missing allergen labeling can cause severe allergic reactions.
Food Code Requirement
All food properly labeled with required information.
Specific Requirements
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
CDPH Food Code: Section 3-202.18
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: 6-202.15 OBSERVED THE REVOLVING ENTRANCE DOOR WITH A ONE INCH GAP IN MULTIPLE AREAS. INSTRUCTED TO MAKE REVOLVING DOOR TIGHT FITTING AND RODENT PROOFED.
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #41
MAJOR
Violation Details
WIPING CLOTHS: PROPERLY USED & STORED - Comments: 3-304.14 OBSERVED WIPING CLOTHS BEING STORED ON TOP OF THE CUTTING BOARD AND NOT IN SANITIZING SOLUTION. INSTRUCTED TO ALWAYS STORE WIPING CLOTHS IN A SANITIZING SOLUTION.
Why This Matters
Contaminated cloths spread bacteria across multiple surfaces.
Food Code Requirement
Wiping cloths must be properly sanitized and stored.
Specific Requirements
Store in sanitizer between uses (200ppm quat or 50-100ppm chlorine); Separate cloths for food and non-food surfaces; Test sanitizer concentration.
CDPH Food Code: Section 3-304.14
Violation #49
MINOR
Violation Details
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: 4-601.11(C) OBSERVED EXCESSIVE GREASE AND FOOD DEBRIS IN THE FRYERS AND IN THE GRILL THAT IS ATTACHED ABOVE THE COOKING EQUIPMENT. OBSERVED ACCUMULATED GREASE DEBRIS ON THE VENTS ABOVE THE COOKING EQUIPMENT. INSTRUCTED TO CLEAN ALL.
Why This Matters
Accumulated soil attracts pests and harbors bacteria.
Food Code Requirement
All surfaces must be kept clean.
Specific Requirements
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
CDPH Food Code: Section 4-601.11, 4-602.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: 5-205.15 OBSERVED THE BASEMENT FOOD PREP AREA HAND WASHING SINK NOT ABLE TO TURN ON DUE TO THE HOT AND COLD-WATER KNOBS BEING STRIPPED, HANDWASHING SINK INOPERABLE DURING THE INSPECTION. INSTRUCTED TO REPAIR AND MAINTAIN FOOD PREP AREA HANDWASHING SINK AT ALL TIMES. PRIORITY VIOLATION. CITATION ISSUED 7-38-030(C).
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #51
CRITICAL
Violation Details
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: 5-205.15 OBSERVED AN AIR GAP BETWEEN THE PIPES LOCATED UNDER THE 1 COMPARTMENT SINK AND WASTEWATER IS INADEQUATELY DISPOSED WHEN THE WATER IS RUNNING UNDER HIGH PRESSURE. INSTRUCTED TO REPAIR SO THAT WASTEWATER ALWAYS DISPOSED PROPERLY.
Why This Matters
Backflow can contaminate entire water supply with sewage or chemicals.
Food Code Requirement
Plumbing must be properly installed with backflow prevention.
Specific Requirements
Air gaps at fixtures; Backflow preventers on connections; No cross-connections; Annual testing of devices; Proper drainage.
CDPH Food Code: Section 5-202.13
Violation #53
MAJOR
Violation Details
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: 5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE UNISEX TOILET ROOM ON THE 1ST FLOOR. INSTRUCTED TO PROVIDE.
Why This Matters
Inadequate facilities lead to poor hygiene and contamination.
Food Code Requirement
Toilet rooms must be properly equipped and maintained.
Specific Requirements
Self-closing doors; Toilet paper; Covered waste receptacles; Handwashing supplies; Cleaned regularly; Proper ventilation.
CDPH Food Code: Section 6-302.11
Violation #54
MAJOR
Violation Details
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: 5-501.15 OBSERVED THE OUTSIDE DUMPSTER GROUND AREA NOT MAINTAINED WITH EXCESSIVE GARBAGE ON THE GROUND AROUND ALL DUMPSTERS. INSTRUCTED TO CLEAN AND MAINTAIN GROUND AREA AT ALL TIMES. PRIORITY FOUNDATION. CITATION ISSUED 7-38-020(B).
Why This Matters
Poor waste management attracts pests and creates contamination sources.
Food Code Requirement
Refuse must be properly contained and removed.
Specific Requirements
Leak-proof, pest-proof containers; Tight-fitting lids; Clean storage areas; Frequent removal; Containers cleaned.
CDPH Food Code: Section 5-501.111
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-201.11 OBSERVED CRACK FLOOR TILES IN VARIOUS AREAS OF THE BASEMENT FOOD PREP AREA. INSTRUCTED TO MAKE ALL SURFACES IN THE FOOD PREP AREA SMOOTH AND EASILY CLEANABLE.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.114 OBSERVED ITEMS STORED ON THE FLOOR IN CLOSETS THAT ARE LOCATE ON THE 2ND FLOOR. INSTRUCTED TO ORGANIZE AND ELEVATE ALL ITEMS IN CLOSETS.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: 2-102.13 OBSERVED NO FOOD HANDLER CERTIFICATES AVAILABLE FOR INSPECTOR'S REVIEW. INSTRUCTED TO MEET REQUIREMENT.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Violation #58
MAJOR
Violation Details
ALLERGEN TRAINING AS REQUIRED - Comments: 2-102.13 OBSERVED THE CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER WITHOUT THE REQUIRED ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENT.
Why This Matters
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food Code Requirement
Food allergen training required for certified managers.
Specific Requirements
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
CDPH Food Code: Section 2-103.11
Violation #58
MAJOR
Violation Details
ALLERGEN TRAINING AS REQUIRED - Comments: 2-102.13 OBSERVED THE CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER WITHOUT THE REQUIRED ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENT.
Why This Matters
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food Code Requirement
Food allergen training required for certified managers.
Specific Requirements
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
CDPH Food Code: Section 2-103.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection