FAIL Risk 1 (High)

CAFE TOLA #4 Fails Health Inspection - Chicago Restaurant

CAFE TOLA #4 (AKA: CAFE TOLA) 2489 N MILWAUKEE AVE, CHICAGO 60647 Restaurant
December 2, 2025 Canvass Re-Inspection License #2627325
11
Total Violations
2
Critical
4
Major
5
Minor
1
Corrected On Site

Inspection Summary

This restaurant was inspected by the Chicago Department of Public Health on December 2, 2025. The inspection type was "Canvass Re-Inspection" and resulted in a Fail outcome.

This establishment is classified as Risk 1 (High), which determines the inspection frequency and focus areas.

The inspector documented 11 violations during this inspection, including 2 critical violations that required immediate attention.

Violations Cited by Chicago Health Inspector

11
Violation #37
MAJOR
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: 3-302.12: **C** Food Storage Containers Identified with Common Name of Food OBSERVED FOOD STORAGE CONTAINERS WITHOUT LABELS CONTAINING THE COMMON NAME OF FOODS. INSTRUCTED TO PROVIDE.
Missing allergen labeling can cause severe allergic reactions.
All food properly labeled with required information.
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
Violation #39
MAJOR
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: 3-307.11: **C** Miscellaneous Sources of Contamination OBSERVED FOOD CONTAINERS STORED ON THE FLOOR IN PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
Contamination during preparation is a leading cause of foodborne illness.
Prevent contamination during all food handling.
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
Violation #39
MAJOR
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: 3-307.11: **C** Miscellaneous Sources of Contamination OBSERVED NO SPLASHGUARD BETWEEN FRONT EXPOSED HAND SINKAND COFFEE AREA MUST INSTALL A WASHABLE SPLASHGUARD.
Contamination during preparation is a leading cause of foodborne illness.
Prevent contamination during all food handling.
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
Violation #44
MINOR
UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: 4-904.11: **C** Kitchenware and Tableware- Preventing Contamination OBSERVED EATING UTENSILS NOT INVERTED. INSTRUCTED MANAGEMENT TO AVOID CONTAMINATION BY INVERTING UTENSILS WITH HANDLES EXPOSED AFTER SANITIZING AND AIR DRYING.
Clutter harbors pests and prevents proper cleaning.
Facility must be free of unnecessary items and litter.
Remove unnecessary equipment; No litter; Organized storage; No living quarters; Personal items in designated areas.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-101.19: **C** Nonfood-Contact Surfaces OBSERVED CARDBOARD USED AS LINER ON FOOD PREP EQUIPMENT AND TABLES. INSTRUCTED TO REMOVE.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.12: **C** Cleaning, Frequency and Restrictions OBSERVED GREASE BUILDUP, FOOD DEBRIS, AND DIRT ON FLOOR UNDER COOKING EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP, DISH WASHING, STORAGE AND BASEMENT AREAS. INSTRUCTED MANAGER TO CLEAN FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN ALL AREAS. OBSERVED DUST BUILDUP ON FAN IN WALK-IN COOLER, LIGHT SHIELDS IN COOKING AREA AND CEILING AND WALL VENTS IN PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN ALL FANS, LIGHT SHIELDS, CEILING/WALL VENTS AND CLEAN DEBRIS BUILD UP FROM FLOOR DRAINS.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.11: **C** Maintained in Good Repair, Facilities (FACILITIES NOT IN GOOD REPAIR) OBSERVED ENTRENCE THRESHOLD OF WALK IN COOLER BROKEN INSTRUCTED TO REPAIR AND MAINTAIN.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #56
MINOR
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: 6-303.11: **C** Intensity- Lighting OBSERVED A BURNED-OUT LIGHT-BULB IN WALK-IN FREEZER. INSTRUCTED TO REPLACE BULB AND MAINTAIN LIGHTING IN THE UNIT.
Poor ventilation causes condensation and grease buildup; inadequate lighting hides contamination.
Proper ventilation and lighting required throughout.
Ventilation prevents condensation; Adequate lighting for operations; Fixtures shielded; Hoods over cooking equipment.
Violation #58
MAJOR
ALLERGEN TRAINING AS REQUIRED - Comments: 2-102.13: **C** Allergen Training - All certified food service sanitation managers employed by a restaurant must receive or obtain training in basic allergen awareness principles within 30 days after employment and every 3 years thereafter. Training programs must be accredited by the American National Standards Institute or another reputable accreditation agency under the ASTM International E2659-09 (Standard Practice for Certificate Programs). OBSERVED NO CERTIFIED FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING. MUST PROVIDE DOCUMENTATION.
Inadequate allergen knowledge can cause life-threatening allergic reactions.
Food allergen training required for certified managers.
Certified managers must complete allergen training; Staff must understand major allergens; Prevent cross-contact; Respond to customer inquiries.
Violation #59
CORRECTED CRITICAL
PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED - Comments: OBSERVED PREVIOUS PRIORITY FOUNDATION VIOLATIONS NOT CORRECTED WITHIN SPECIFIED TIME FRAME ON THE INSPECTION REPORT # 2627522 DATED 11/21/2025: (#48) 4-302.14: **PF** Sanitizing Solutions, Testing Devices OBSERVED NO QUAT CHEMICAL TEST KIT AVAILABLE DURING INSPECTION. INSTRUCTED MANAGER TO PROVIDE QUAT TEST KIT FOR PROPER CONCENTRATION IN SANITIZING SOLUTIONS. PRIORITY FOUNDATION 7-38-005 CITATION ISSUED. INSTRUCTED PERSON IN CHARGE THAT THE VIOLATION SHALL NOW CLASSIFIED AS A PRIORITY ITEM DUE TO PREVIOUS NONCOMPLIANCE. MUST CORRECT BEFORE RE-INSPECTION. PRIORITY VIOLATION #7-42-090. CITATION ISSUED.
Chemical contamination can cause poisoning and chemical burns.
Chemicals must be properly labeled and stored.
Original containers labeled; Working containers labeled; Stored below/away from food; Used per label; MSDS available.
This violation was corrected during the inspection.
Violation #59
CORRECTED CRITICAL
PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED - Comments: OBSERVED PREVIOUS PRIORITY FOUNDATION VIOLATIONS NOT CORRECTED WITHIN SPECIFIED TIME FRAME ON THE INSPECTION REPORT # 2627522 DATED 11/21/2025: (#48) 4-302.14: **PF** Sanitizing Solutions, Testing Devices OBSERVED NO QUAT CHEMICAL TEST KIT AVAILABLE DURING INSPECTION. INSTRUCTED MANAGER TO PROVIDE QUAT TEST KIT FOR PROPER CONCENTRATION IN SANITIZING SOLUTIONS. PRIORITY FOUNDATION 7-38-005 CITATION ISSUED. INSTRUCTED PERSON IN CHARGE THAT THE VIOLATION SHALL NOW CLASSIFIED AS A PRIORITY ITEM DUE TO PREVIOUS NONCOMPLIANCE. MUST CORRECT BEFORE RE-INSPECTION. PRIORITY VIOLATION #7-42-090. CITATION ISSUED.
Chemical contamination can cause poisoning and chemical burns.
Chemicals must be properly labeled and stored.
Original containers labeled; Working containers labeled; Stored below/away from food; Used per label; MSDS available.
This violation was corrected during the inspection.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections