FAIL
Risk 1 (High)
BITTERSWEET Fails Health Inspection - Chicago Restaurant
November 19, 2025
Canvass
License #2923803
7
Total Violations
4
Critical
1
Major
2
Minor
1
Corrected On Site
Inspection Summary
This restaurant was inspected by the Chicago Department of Public Health on November 19, 2025. The inspection type was "Canvass" and resulted in a Fail outcome.
This establishment is classified as Risk 1 (High), which determines the inspection frequency and focus areas.
The inspector documented 7 violations during this inspection, including 4 critical violations that required immediate attention.
Violations Cited by Chicago Health Inspector
7
Violation #1
CRITICAL
Violation Details
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: THE PERSON IN CHARGE WITHOUT A VALID/ORIGINAL CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER'S CERTIFICATE. INSTRUCTED ALL PERSONS IN CHARGE MUST OBTAIN A CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER'S CERTIFICATE. PRIORITY FOUNDATION. CITATION ISSUED UNDER VIOLATION #2.
Why This Matters
Without knowledgeable supervision, critical food safety practices may be overlooked, significantly increasing risk of foodborne illness outbreaks affecting multiple customers.
Food Code Requirement
The person in charge must be present during all hours of operation, hold valid certification, and demonstrate food safety knowledge.
Specific Requirements
Person in charge must: Be present during all operating hours; Hold valid City of Chicago Food Service Sanitation Certificate; Demonstrate knowledge of foodborne disease prevention, HACCP principles, and Code requirements; Ensure employee compliance with food safety practices.
CDPH Food Code: Section 2-102.11, 2-102.12
Violation #2
CRITICAL
Violation Details
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NO CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER ON SITE NOR A VALID/ORIGINAL CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE POSTED WHILE TCS FOODS (EGG, MILK) ARE BEING PREPARED HANDLED AND SERVED TO THE PUBLIC. INSTRUCTED A CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER MUST BE ON SITE AND A VALID/ORIGINAL CERTIFICATE POSTED AT ALL TIMES THE FACILITY IS OPEN AND OPERATING. PRIORITY FOUNDATION. CITATION ISSUED 7-38-012.
Why This Matters
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Food Code Requirement
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Specific Requirements
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
CDPH Food Code: Section 2-102.11
Violation #38
CRITICAL
Violation Details
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: FOUND 40 RODENT DROPPINGS AROUND THE LOW TEMP. DISH MACHINE. INSTRUCTED TO REMOVE DROPPINGS, CLEAN/SANITIZE THE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR ASSISTANCE. PRIORITY FOUNDATION 7-38-020(A) CITATION ISSUED
Why This Matters
Pests spread numerous diseases through contamination.
Food Code Requirement
No pests or animals allowed in facility.
Specific Requirements
No evidence of pests; No live animals except service animals; Effective pest control program.
CDPH Food Code: Section 6-501.111
Violation #55
MINOR
Violation Details
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: FLOORS AROUND THE LOW TEMP. DISH MACHINE WITH DROPPINGS, DIRT AND BROKEN GLASS. INSTRUCTED TO CLEAN AND MAINTAIN FLOORS.
Why This Matters
Deteriorated facilities harbor pests and prevent proper cleaning.
Food Code Requirement
Building must be maintained in good condition.
Specific Requirements
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
CDPH Food Code: Section 6-501.11
Violation #57
MINOR
Violation Details
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: MALE FOOD HANDLER WITH NO FOOD HANDLER'S CERTIFICATE. INSTRUCTED TO OBTAIN AND MAINTAIN A VALID FOOD HANDLERS CERTIFICATE.
Why This Matters
Smoking contaminates hands and food with nicotine and tar residues.
Food Code Requirement
Smoking prohibited in food establishments.
Specific Requirements
No smoking in any part of establishment; Designated areas away from food; Proper signage posted.
CDPH Food Code: Section 2-401.11
Violation #60
CORRECTED
MAJOR
Violation Details
PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATIONS FROM REPORT #2607640 DATED 11/19/2024 NOT CORRECTED AND/OR MAINTAINED. INSTRUCTED TO CORRECT AND MAINTAIN: -#40. OBSERVED FOOD HANDLERS WITHOUT ADEQUATE HAIR RESTRAINTS SUCH AS A HAIR NET OR CAP. INSTRUCTED TO PROVIDE FOR ALL FOOD HANDLERS. -#58. OBSERVED NO PROOF OF ALLERGEN TRAINING FOR MANAGERS. INSTRUCTED TO MEET REQUIREMENT FOR ALL FOOD SERVICE SANITATION MANAGERS. PRIORITY FOUNDATION 7-42-090 CITATION ISSUED
Why This Matters
Deviating from approved procedures removes critical safety controls.
Food Code Requirement
Must comply with all approved plans and procedures.
Specific Requirements
Follow approved plans; Maintain required records; Operate as permitted; No unauthorized changes.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 8-304.11
Violation #60
CORRECTED
MAJOR
Violation Details
PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATIONS FROM REPORT #2607640 DATED 11/19/2024 NOT CORRECTED AND/OR MAINTAINED. INSTRUCTED TO CORRECT AND MAINTAIN: -#40. OBSERVED FOOD HANDLERS WITHOUT ADEQUATE HAIR RESTRAINTS SUCH AS A HAIR NET OR CAP. INSTRUCTED TO PROVIDE FOR ALL FOOD HANDLERS. -#58. OBSERVED NO PROOF OF ALLERGEN TRAINING FOR MANAGERS. INSTRUCTED TO MEET REQUIREMENT FOR ALL FOOD SERVICE SANITATION MANAGERS. PRIORITY FOUNDATION 7-42-090 CITATION ISSUED
Why This Matters
Deviating from approved procedures removes critical safety controls.
Food Code Requirement
Must comply with all approved plans and procedures.
Specific Requirements
Follow approved plans; Maintain required records; Operate as permitted; No unauthorized changes.
Status
This violation was corrected during the inspection.
CDPH Food Code: Section 8-304.11
Health Department Information
Department
Chicago Department of Public Health (CDPH)
Division
Food Protection Program
Report Issues
Call 311 or File Online
More Information
CDPH Food Protection