⚠️ Recent Failed Inspections ⚠️
FAIL Risk 2 (Medium)

360 CHICAGO Fails Health Inspection - Chicago Restaurant

360 CHICAGO (AKA: JOHN HANCOCK OBSERVATORY) 875 N MICHIGAN AVE, CHICAGO 60611 Restaurant
September 17, 2024 Canvass License #2153502
13
Total Violations
4
Critical
2
Major
7
Minor

Violations Cited by Chicago Health Inspector

13
Violation #2
CRITICAL
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NOTED PERSON IN CHARGE WITHOUT ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER CERTIFICATE ON SITE WHILE PREPARING AND HANDLING TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS DURING INSPECTION. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.
Lack of certification indicates potential gaps in food safety knowledge, increasing risk of improper food handling and foodborne illness.
Valid City of Chicago Food Service Sanitation Certificate required and must be posted.
Certificate must be: Current and valid; Posted conspicuously in public view; Held by person in charge during all operating hours; Renewed before expiration date.
Violation #3
CRITICAL
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY AND MAINTAIN WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES IN ACKNOWLEDGMENT OF REPORTING AGREEMENT. PRIORITY FOUNDATION VIOLATION #7-38-010. CITATION ISSUED.
Ill food workers cause 70% of foodborne outbreaks. Proper reporting prevents transmission of Norovirus, Hepatitis A, Salmonella, and other serious diseases.
All food employees must understand and follow health reporting requirements and food safety responsibilities.
Employees must: Report illness symptoms and exposures; Be excluded/restricted when ill; Understand their role in preventing foodborne illness; Follow proper hygiene practices; Have signed health policy on file.
Violation #16
CRITICAL
FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED PANEL INSIDE THE ICE MACHINE THAT TOUCHED ICE FILLED WITH A BLACK AND PINK MOLD-LIKE SUBSTANCE. INSTRUCTED MANAGER TO WASH, CLEAN, SANITIZE AND MAINTAIN. ICE IS USED FOR HUMAN CONSUMPTION. PRIORITY FOUNDATION VIOLATION. 7-38-005.CITATION ISSUED.
Dirty equipment harbors and spreads pathogens, causing cross-contamination and illness.
All food contact surfaces must be properly cleaned and sanitized.
Wash, rinse, sanitize after each use; Clean between different raw foods; Every 4 hours for continuous use; When contaminated; Proper procedures and chemicals.
Violation #36
MINOR
THERMOMETERS PROVIDED & ACCURATE - Comments: OBSERVED NO AMBIENT AIR THERMOMETERS INSIDE THE REACH IN COOLERS AND DISPLAY COOLERS. INSTRUCTED TO PROVIDE CONSPICUOUS AND EASILY READABLE THERMOMETERS INSIDE ALL REFRIGERATOR UNITS TO PROPERLY MONITOR THE AMBIENT AIR TEMPERATURE OF EQUIPMENT.
Inadequate lighting prevents detection of contamination and pests.
Adequate protected lighting required in all areas.
50 foot-candles at prep surfaces; 20 foot-candles at 30 inches in storage; Shielded bulbs over exposed food; Clean fixtures.
Violation #37
MAJOR
FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: OBSERVED FOOD STORAGE CONTAINERS (SUGAR) WITHOUT LABELS CONTAINING THE COMMON NAME OF FOODS. INSTRUCTED TO PROVIDE.
Missing allergen labeling can cause severe allergic reactions.
All food properly labeled with required information.
Common name; Ingredients; Allergen declarations; Date marking; Manufacturer info; Net quantity.
Violation #39
MAJOR
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED FOOD STORED ON THE FLOOR IN DRY STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
Contamination during preparation is a leading cause of foodborne illness.
Prevent contamination during all food handling.
Minimize bare hand contact; Prevent cross-contamination; Use clean equipment; Proper employee hygiene.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED MILK CRATES AND PLASTIC PALLETS BEING USED AS SHELVING THROUGHOUT REAR STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED CARDBOARD USED AS LINER ON REACH IN COOLER IN REAR STORAGE AREA. INSTRUCTED TO REMOVE.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #47
MINOR
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: NOTED TWO FUSION SINKS AT BAR, CHICAGO DEPARTMENT OF HEALTH DOES NOT ACCEPT FUSION SINKS, INSTRCUTED TO REMOVE OR REPLACE WITH SINGLE EXPOSED SINK.
Poor design creates areas that harbor bacteria.
All surfaces must be designed to be easily cleanable.
Smooth, non-porous surfaces; Free of cracks and crevices; Easily disassembled; Accessible for cleaning.
Violation #48
CRITICAL
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: OBSERVED NO IRREVERSIBLE TEST STRIPS/TESTING DEVICE ON SITE TO ADEQUATE TO ENSURE THE UTENSIL SURFACE TEMPERATURE (160F) AFTER THE FINAL RINSE FOR HIGH TEMP DISH MACHINE. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED
Cannot verify sanitization without test strips, risking contaminated equipment.
Warewashing facilities must be properly equipped and supplied.
3-compartment sink or dishwasher; Test strips for sanitizer; Thermometers for water temperature; Adequate drainboards; Proper detergents.
Violation #49
MINOR
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED THE INTERIOR OF THE REACH IN COOLERS AT BAR AND REAR STORAGE IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
Accumulated soil attracts pests and harbors bacteria.
All surfaces must be kept clean.
Clean equipment interiors and exteriors; Walls, ceilings, floors clean; Remove grease and debris; Clean as often as necessary.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED CEILING TILES AT REAR STORAGE AREA STAINED WITH WATER DAMAGE. INSTRUCTED TO REPAIR AND OR REPLACE THE STAINED CEILING TILES.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.
Violation #55
MINOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED CEILING TILES AT REAR STORAGE AREA STAINED WITH WATER DAMAGE. INSTRUCTED TO REPAIR AND OR REPLACE THE STAINED CEILING TILES.
Deteriorated facilities harbor pests and prevent proper cleaning.
Building must be maintained in good condition.
No holes in walls/ceilings; Doors and windows intact; Fixtures functional; No water damage; Surfaces intact.

Health Department Information

Department Chicago Department of Public Health (CDPH)
Division Food Protection Program
Report Issues Call 311 or File Online
More Information CDPH Food Protection
Data sourced from Chicago Open Data Portal - Chicago Department of Public Health inspections